How to Fix “Error Code: 280” in ROBLOX?

The Roblox error code 280 can occur due to a number of reasons which include an out-of-date client on your computer, corruption or damage to the installation files, and more. In most cases, you can get around the error code by performing a clean install of the Roblox app on your system.

Roblox Error Code 280
Roblox Error Code 280

In some scenarios, the problem can occur when the date and time on your system is incorrect. When this happens, the servers will not be able to verify your session and thus throw you the error message in question. In this article, we will take you through a number of methods you can implement to resolve the error code 280 in Roblox. 

1. Update Roblox App

This error occurs when there is a conflict between the version of the Roblox client on your application and the version that is being used by the server that you are trying to join. As such, updating Roblox should be the first step in resolving the issue. 

If you have downloaded the Roblox client from the website, the application will update automatically when you try to join a server. However, if you have downloaded the application from the Microsoft Store, you will have to manually update it every now and then as automatic updates do not come through at all times. 

To update Roblox on Microsoft Store, follow the instructions below:

  1. First, go ahead and close the Roblox client on your system.
  2. Then, open the Microsoft Store by searching for it in the Start Menu.
    Opening Microsoft Store
    Opening Microsoft Store
  3. In the Microsoft Store window, search for Roblox via the search bar provided at the top.
    Searching for Roblox
    Searching for Roblox
  4. On the Roblox app page, click the Update option to download and install any pending updates.
  5. Wait for it to finish and see if that resolves the issue.

2. Check the System Date and Time

Another potential cause of the error code in question can be the date and time on your system. Incorrect date and time on your device can cause various connection issues with the servers that you are trying to establish a connection with. 

This is because the server is not able to verify your session at the right moment since there is a discrepancy with the date and time on your system. The date and time mismatch forces the server to close the connection. This behaviour is caused by the incorrect date and time in the request that is sent out by your computer to the game server.

To resolve the issue, you will have to make sure the date and time on your PC is correctly set. Normally, the date and time are set automatically on Windows devices because of the automatic sync feature. However, if you have the wrong time zone selected, Windows will assume that is where the device is and sync your time to the selected time zone. 

Follow the instructions below to fix the date and time on your computer:

  1. First, open the Settings app by pressing the Windows key + I on your keyboard.
  2. In the Settings app, navigate to Time and language > Date and Time.
    Navigating to Date and Time Settings
    Navigating to Date and Time Settings
  3. There, choose the current Time zone from the provided drop-down menu.
    Changing Time Zone
    Changing Time Zone
  4. After that, turn on the Set time automatically slider. This will automatically sync your computer time with that of the selected time zone.
    Setting Time Automatically
    Setting Time Automatically
  5. Once you do that, see if the problem persists.

3. Clean Install Roblox

Finally, if the above methods have not fixed the problem for you, the error code is likely caused by the installation files on your system. This happens when the installation files are either corrupted or damaged. In addition, the local cache on your PC can be another factor behind the error message. 

In such a scenario, you will have to perform a clean install of Roblox. If you are not aware, clean install refers to the idea of removing all of the traces of the application from your system before installing it again. This includes manually deleting configuration files and cache that are used by the application. A normal uninstall does not delete all of the files on your computer, which can cause the issue to persist even after a reinstall. 

To clean install Roblox, follow the instructions below:

  1. First, open the Control Panel by searching for it in the Start Menu.
    Opening Control Panel
    Opening Control Panel
  2. In the Control Panel window, click on the Uninstall a program option.
    Navigating to Installed Programs
    Navigating to Installed Programs
  3. From the list of apps, double-click on Roblox to uninstall it.
  4. After uninstalling the application, press the Windows key + R on your keyboard to open the Run dialog box.
  5. In the Run dialog box, type in %localappdata%/Roblox and hit Enter.
    Navigating to Roblox Cache
    Navigating to Roblox Cache
  6. This will open a File Explorer window.
  7. Delete all of the files and folders inside the newly opened File Explorer window.
  8. Once you do that, restart your computer.
  9. Finally, after your PC boots up, reinstall Roblox and see if the problem persists.

You should be able to get around the error code 280 on Roblox with these solutions. To prevent such issues from occurring in future, ensure that you update your Roblox app in a timely manner. In addition, always keep your system date and time synced to prevent the servers from dropping your connection. 

Still facing Roblox Error 280?

If you are still encountering the Roblox error code 280 after the above methods, you will have to reach out to the official customer of the game via the Contact Us page on the website. The customer support team will respond to your ticket and help you further in troubleshooting the problem. 


Muhammad Zubyan

Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.
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