Fix: ‘Unable to Connect to the Network’ Error on Nintendo Switch
Numerous Nintendo Switch players have come across an error (Unable to Connect to the network) when attempting to connect their device to the internet, which is preventing them from completing the process. This error can be particularly frustrating as it restricts access to multiplayer modes, voice chat, and any other activities that require an internet connection.
Through extensive research, we have identified a list of potential causes for the Nintendo Switch error:
- Console firmware glitch – Nintendo Switch consoles are prone to firmware glitches that may prevent users from connecting to their home Wi-Fi. A simple console reboot often rectifies most of these glitches.
- DNS server error – Some players have discovered that this error occurs if there is an issue connecting to their specific DNS server or because their DNS address is within a range that is blocked by their Internet Service Provider (ISP). The solution is to switch to a third-party DNS server offered by a different company.
- Router problems – Temporary files can cause issues with your router, thus preventing your Nintendo Switch from connecting to the internet. A router restart, achieved by unplugging the power cord or using the reset button, typically fixes this problem.
- Incompatible Wi-Fi Security Mode – The Security Mode set by default on your console may not be supported by your router. Changing the Security Mode to one that is compatible with your router should fix this issue.
1. Reboot the Nintendo Switch
As a first step, many users who have experienced this error recommend restarting the Nintendo Switch.
Doing so clears any temporary files that may be causing the issue. The reboot method is not only quick but can also resolve other bugs present on the console.
- Press and hold the Power button for 2-3 seconds until a menu displays on your screen.
Accessing the Power button - In the menu, navigate to Power Options and press OK.
Accessing the Power Menu on Nintendo Switch - Select Restart from the next menu and wait for the console to reboot. Afterwards, attempt to connect to the internet again.
Restarting the Nintendo Switch
If the issue persists after rebooting and you’re still unable to connect to the internet, proceed to the next potential fix below.
2. Enter Manual DNS Settings
Another potential cause of this error is an issue with the default DNS server provided by your ISP.
Note: A DNS server is a computer server that stores a database of public IP addresses and their associated hostnames, which it uses to translate those names to IP addresses upon request.
If the problem is due to a restricted DNS range by your ISP, you can change to DNS server addresses from a different third-party company.
- On your Nintendo Switch home screen, go to System Settings from the bottom menu.
Accessing the System Settings menu - Within Settings, select Internet and then Internet Settings.
Accessing the Internet settings menu on Nintendo Switch - Choose the network you’re using and select Change Settings.
Changing the Internet Settings - Scroll to DNS Settings, select it, and choose Manual.
Setting up a manual DNS for Nintendo Switch - Enter the following details:
Primary DNS: 1.1.1.1 Secondary DNS: 1.0.0.1
- Click OK to save and try connecting to your network again.
3. Restart The Router
Resetting your router is another method to resolve internet connection errors.
Depending on your router model, you can restart it using the On-Off button. If no button is available, unplug the power cord, wait for 10-15 seconds, then plug it back in. Once the router powers on, check if your Nintendo Switch can connect to the internet.
4. Try a Different Wi-Fi Security Mode
The Wi-Fi Security Mode is the method by which your router interprets your Wi-Fi password. Certain security modes may not be supported by your router, which can cause connection issues.
For those using a router that is either low-end or has firmware that is more than four years old, switching the Security Mode to an older encryption type might help.
- From the Nintendo Switch home screen, go to System Settings.
Accessing the System Settings menu - Navigate to Internet and open Internet Settings.
Accessing the Internet settings menu on Nintendo Switch - Choose the network you’re using and select Change Settings.
Changing the Internet Settings - Scroll to the Security option and select it. A list of security modes will appear. Try each mode individually to find the one that works with your router.
Changing the Security Modes - Re-enter the network’s password when prompted, then select Save and test the connection once more.
