How to Fix HP Connection Manager Fatal Error?

When users encounter the HP Connection Manager Fatal Error, they often see an error message at startup or during operation, that indicates a crash in the connection management software. This error usually shows a miscommunication or failure within the software’s operation, often linked to system updates.

The most common reason this issue occurs is from conflicts or bugs after system updates that impact the HP Connection Manager’s ability to function properly. Users have noted that system updates, particularly Windows updates, can cause settings within the Connection Manager to reset or become corrupted.

Other things, like the software’s incompatibility with certain versions of Windows, could be the reason, Additionally, issues with network components managed by the software, such as Bluetooth or WLAN, can also trigger this error.

In this article, we will explore different methods to resolve this problem.

1. Activate Microsoft .NET Framework 3.5

Often, the error is a result of missing .NET Framework 3.5 components. Applications like HP Connection Manager require the .NET Framework 3.5 to operate properly and avoid such errors. The framework provides important functionality such as compatibility, memory management, and security, which are essential for applications to manage their use and operation effectively.

  1. Open the Search Box, type Turn Windows features on or off, and launch the utility.
  2. Select the checkbox next to .NET Framework 3.5 to enable it.
  3. Proceed with the on-screen instructions.
    Note: If the required files are not present on your computer, an internet connection may be necessary to download them.

2. Download and Install the HP Software Framework

Downloading and installing the HP Software Framework can assist with the issue at hand. The framework is a vital component for HP programs, enabling them to manage and update HP hardware components, automate tasks such as driver updates, BIOS updates, and system diagnostics.

  1. Click here to download the HP Software Framework.
  2. Open the downloaded file.
  3. Complete the installation by following the on-screen instructions.

3. Reinstall HP Connection Manager

Sometimes, the current installation of the software becomes corrupted, which might cause persistent errors such as the Fatal Error. By uninstalling and then reinstalling the software, you are basically giving your system a new start, free of any corrupt files or configuration problem, which could resolve the obstacles preventing smooth operation.

  1. Press Windows + R, type appwiz.cpl, and press Enter.
  2. Select HP Connection Manager from the list and click Uninstall.
  3. Click here to download the latest version of HP Connection Manager, and open the file to start the installation.
  4. Follow the on-screen instructions to complete the process.

4. Uninstall HP Connection Manager

By uninstalling the HP Connection Manager, individuals not only free up system resources but also eliminate potential conflicts that could be causing the error. This simplifies your system’s configuration and relies on the wireless support built directly into modern versions of Windows.

  1. Press Windows + R, type appwiz.cpl, and press Enter.
  2. Find HP Connection Manager in the list, select it, and click Uninstall.

5. Update Windows

By updating Windows, you’re equipping your system with the most recent security patches, performance enhancements, and software fixes.

These improvements can resolve underlying issues that may be causing the HP Connection Manager error. Regular updates often include patches specifically designed to make sure that older software remains compatible with the new environment, providing a potential fix for the error you are experiencing.

For guidance on updating Windows, see our dedicated article for Windows 10/11


Hamza Mohammad Anwar

Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.