How to Fix Windows Update Error 0x8024002E

Microsoft regularly provides Windows updates and hotfixes for their consumers. Windows 10 is no exception from these updates. In fact these updates are forced on Windows 10 (there is no option to switch them off). Windows 10 may be the best operating system Microsoft has developed yet, but it continues to present a lot of challenges for its users. A very common problem that most users complain about is the ever-malfunctioning windows updates. If the update is not freezing, then it is probably displaying errors. Sometimes when the update completes, your PC might start malfunctioning.

One such error is Error 0x8024002E. This error appears as a pop-up during a windows update. The same error might also appear on Windows Server Update Services (WSUS) when downloading an update. WSUS is an application software by Microsoft that downloads windows updates from the Microsoft Update website and then distributes them to computers on a network.

Error 0x8024002E can sometimes go unnoticed. Pros however might identify the error from the System Events Log Files. To check your system log files from the Eventviewer press Start Key + R to open run, type eventvwr.exe in the run text box and hit Enter.

In this article, we are going to tell you what the 0x8024002E is, what it means and why it occurs when downloading windows updates. We will then give you the solutions to fix this error.

What does Error 0x8024002E mean?

Error 0x8024002E is a windows update or WSUS error that stops you from downloading windows updates on your standalone computer or corporate computers. 0x8024002E usually means “WU_E_WU_DISABLED Access to an unmanaged server is not allowed”. Since your computer has been denied access, this basically means your download has been terminated.

This is usually caused by a bad gateway. You might have to restart your router and your computer in order to continue with the update. In most cases, this is caused by a malware that might be blocking Windows Update or WSUS from accessing Microsoft Servers. Residuals of a virus attack might have also messed with your Windows Update Application registry. This means you will not have permission to access Microsoft servers.

Below, we have listed working solutions for the 0x8024002E error. If method 1 does not work, try method 2.

Method 1: Troubleshoot Windows Update

Run the system troubleshooter to fix problems on the Windows Update application. Troubleshooter will find errors that are keeping Windows Update from running correctly and fix them automatically. Some errors, e.g. internet connection, might have to be fixed manually.

  1. Go to Control Panel
  2. Search for Troubleshooting
  3. Click View All and choose Windows Update
  4. Let the troubleshooter complete the scan and fixing
  5. Restart your PC if prompted

Method 2: Edit Windows Update Registry

In the event that a virus attack or malware altered the Windows Update registry, this method will solve the issue.

  1. Press Windows Key/Start Key + R to open run
  2. In the Run textbox, type regedit and hit Enter
  3. Find the key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate
  4. If value for DisableWindowsUpdateAccess is 1, modify it to 0.
  5. Validate the change by closing “Regedit”
  6. Restart Windows Update service
  7. Retry your Windows Update download
  8. You might have to restart your computer if prompted so that effect of the changes takes place.

If you problem persists, updating windows manually might clear it. On the other hand, if you know the exact update you are looking for, you could find it at the Microsoft Update Catalog page and download it via Internet Explorer without having to go through Windows Update.


Kevin Arrows

Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.
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How to Fix Windows Update Error 0x8024002E

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