Twitch TV is one of the most popular, if not the most popular streaming platform today. With millions of users taking advantage of it on a daily basis, there are a lot of people who use Twitch both to watch others play and to let others watch them play. However, even though the platform has worked great for quite some time, that’s not to say that it is perfect. From quality and consistency issues to error codes, some users just can’t seem to get it to work right.
One of those issues that have been plaguing Twitch users, at least ones on Xbox, is error code 0x10331196. You can log on to Twitch, you can watch games just fine, but once you start to broadcast, that’s when the issue hits. You will get a “Broadcast fail” error message, with the error code above. Streaming your game will be impossible, regardless of which game you’re playing.
Now, if you were to look up this issue online, one of the solutions would be to reboot your Xbox console, then change all adult settings and set them to “Allow”. And once you’re done with that, it suggests that you sign out of any active accounts on your console, except for the one you’re using. Another method suggests that you delete data from the Twitch app, and maybe even reinstall it. Even resetting your stream key won’t work.
What causes the Error 0x10331196 on Twitch TV?
Even though there are a lot of users that report that both Microsoft and the Xbox team are aware of the issue, it is unfortunately unclear as to what the cause is. There is no pattern that would explain why it appears, and neither Microsoft nor Xbox have come out with a statement of any kind to explain it.
Fortunately, fixing it isn’t at all difficult. All that you need to do is to clear the MAC address and do a power cycle. Both of those things are very easy to do, as you’ll see below, so let’s get to it and solve your Twitch TV error!
Reset your MAC address and Power Cycle your Console
The MAC address is something that you might find people suggesting you shouldn’t touch. However, in this case, it is necessary if you want to fix the issue. And honestly, it isn’t difficult – all you have to do is follow the steps below.
- Go to your Xbox’s home screen and scroll left to open the guide. Select the Gear icon, go to All settings, and select Network.
- Once you’re there, choose Network settings, and then Advanced settings. Within that menu, you’ll find Alternate MAC address – select that.
- Click Clear in order to clear the MAC address, and then select Restart. The console should automatically get a new MAC address, effectively resetting it.
- Once your console restarts, do a power cycle. Turn off your Xbox, unplug the power cable, and wait a few minutes. Afterwards, plug the power cable back in and turn the console on again.
Once you’re done with all the steps above, Twitch streaming should be working just fine. In order to check, start the game you want to play, and try streaming it on Twitch. Simple as that.