Windows

How to Fix Total War Warhammer 2 Crashing on Windows?

Total War: Warhammer II is a strategy video game published by Sega and a part of the Total War franchise. It was released for Windows on September 2017 and it has been a massive success. However, some users have reported not being able to play the game properly because of constant crashes.

Total War Warhammer 2 Crashing

The crashes appear at random intervals and in many different places. However, we have scrawled the web for solutions which have helped players and we have picked out the best methods you can use to resolve your problem. Make sure you check them out below and follow the instructions carefully.

What Causes Total War: Warhammer II to Crash on Windows?

Game crashes are often difficult to deal with but we have come up with a list of different causes which may trigger the crashing issue. Pinpointing the correct cause is very important as it often makes you realize the correct troubleshooting method to choose. Make sure you check out the list below for more details:

  • Faulty graphics card drivers – You might need to install a different set of video card drivers to resolve this problem. Depending on when you last installed the drivers, you might need to update them or roll back to an older version. Either way, the ones you currently have installed might be the culprit of this issue.
  • Blood for the Blood God DLC – Users have reported that the crashing was often triggered by this specific DLC and disabling it can prevent the problem from appearing.
  • DirectX 12 – DirectX 12 is not fully supported by the game and you should consider switching to either DirectX 10 or 11. This helped many users resolve the crashing problem for good.
  • Overwolf overlay – Even though this software is a popular choice among gamers, many players complained that it has caused game crashes for them and they were simply unable to play until they’ve disabled it completely.
  • Game blocked by your firewall or antivirus – To function properly, the game needs to have complete access to the Internet and the files it has stored on your computer. Your antivirus or your firewall may prevent it from doing so. That is why you should make sure you make an exception for Total War: Warhammer II.
  • Old BIOS version – If the game is crashing your entire system after it crashes and if it causes a BSOD to appear, you should consider installing the latest version of BIOS to resolve the problem

Solution 1: Install a Different Graphics Card Driver

Some users claim that updating their driver to the latest version managed to resolve their crashing issue. Others claim that installing an older driver managed to resolve the problem. It all depends on your scenario. If you have recently updated your driver and started to encounter this issue, make sure you install an older driver until the issue is resolved. On the other hand, if you haven’t updated your driver in a while, make sure you try installing the latest version!

  1. First of all, you will need to uninstall the driver you currently have installed. Tap the Windows Key and R buttons at the same time to open the Run dialog box. Type “devmgmt.msc” in the box and click the OK button to open the Device Manager. Alternatively, you can search for it in the Start menu.
Running Device Manager
  1. After Device Manager opens, expand the Display Adapters section by clicking the arrow next to it, right-click your graphics card, and choose the Uninstall device option from the menu which will pop up. Confirm any prompts which may appear.
  2. Open your graphics device manufacturer’s website and look for drivers. A simple Google search will get you there. Depending on your scenario, choose the newest driver or choose a driver released before the one you just uninstalled. Download it and run the installer from your Downloads folder.
Searching for drivers on AMD’s website
  1. Follow the instructions on-screen in order to install the latest driver. Restart your computer when prompted and run the game to see if Total War Warhammer 2 keeps crashing on your computer!

Solution 2: Disable the Blood for the Blood God DLC Until a Patch is Released

Users have reported that there were issues with the Blood for the Blood God DLC for the game. Disabling it in your Steam installation is a good way to troubleshoot the issue and pinpoint the cause. If the crashing ceases to appear after disabling this DLC, you will need to wait for the developers to release a patch!

  1. Open up Steam by double-clicking its shortcut on the Desktop. Also, you can simply search for it by clicking the Start menu button and typing “Steam”. Left-click the first result which appears on the screen.
Opening Steam from Start menu
  1. Once Steam opens, navigate to the Library tab inside and locate Total War: Warhammer II from the list at the left side of the window. Right-click it and choose Properties from the context menu which will appear.
  2. Navigate to the DLC tab inside and uncheck the Enabled box next to the Blood for the Blood God entry in the list. Click the Close button, right-click Total War: Warhammer II in the list of games, and choose Play Game from the context menu. Check to see if the crashing persists!
Disabling DLCs in Steam

Solution 3: Switch to DX10 or DX11

Running the game using DirectX 12 causes various instability issues for many users, including constant crashing as well. This can be quite problematic and your best bet is to simply run the game using DirectX 10 or 11. You can change that using the in-game settings or you can simply set up a launch option using Steam!

  1. Open up Steam by double-clicking its shortcut on the Desktop. Also, you can simply search for it by clicking the Start menu button and typing “Steam”. Left-click the first result which appears on the screen.
Opening Steam from Start menu
  1. Once Steam opens, navigate to the Library tab inside and locate Total War: Warhammer II from the list at the left side of the window. Right-click it and choose Properties from the context menu which will appear.
  2. Make sure you stay in the General tab this time and click the Set launch options.
Settings launch options
  1. If you have any commands you added before, make sure you put a coma and a space after the last one. Type “-dx10” or “-dx11” depending on which version of DirectX you want to use and click the OK button in order to apply these changes.
  2. Reopen the game and check to see if the game still crashes!

Solution 4: Disable Overwolf Overlay

This tool is one of the favorites among PC players as it allows users to add overlay apps to the game including tools such as Game capture, Twitch streaming, TeamSpeak overlay, a browser, and so on. However, it can make Total War Warhammer II unstable and cause constant crashes which can make the game literally unplayable

  1. Click the arrow button in your system tray (right-part of the taskbar or the lower-right part of your screen) in order to show hidden icons or locate the Overwolf icon immediately. Right-click on it and choose the Settings Click on Overlay.
  2. Navigate to Library >> Games and locate Total War: Warhammer II in the list of games you have installed. Click on it once in the left-side pane and click the Enable overlay option in order to slide it to the left in order to disable it.
Disabling Overwolf Overlay
  1. Save the changes you have made and check to see if the crashing problem still appears.

Solution 5: Use a Patch

There is a patch available as a beta for Total War: Warhammer II and you can easily download it using Steam. Many players have reported that this beta was all that was necessary in order to get the game to stop crashing constantly. Enable this patch and check to see whether the crashing issue persists.

  1. Open your Steam client by double-clicking its entry on the Desktop. Also, you can easily search for it in the Start menu button by typing “Steam”. Left-click the first result which appears in the Start menu.
Opening Steam from Start menu
  1. Once Steam opens, navigate to the Library tab and locate the Total War: Warhammer II entry from the list at the left side of the client. Right-click it and choose Properties from the Context menu which will appear.
  2. Make sure you navigate to the Betas tab this time and click the downwards arrow under the Select the beta you would like to opt into menu. Make sure you choose the patch_5_hotfix_beta entry in the list. Click the Close button afterwards.
Installing the patch
  1. The beta download should start and you can track the progress at the bar at the bottom of the Steam client. After the download finishes, right-click the game in the Library section, click Play Game, and check to see if the crashing issue persists!

Solution 6: Delete the Game’s Cache Folder

After a while, the game’s cache folder may become corrupt and you should definitely try deleting its contents. The folder will be regenerated and you won’t lose any of your personal data or progress. Game files will also remain intact. This method helped plenty of players online so make sure you try it out below!

  1. Open any folder on your computer and click This PC from the left-side menu. You can also look for the This PC icon on your Desktop and double-click to open it. Open your local disk when inside This PC (under Devices and drives).
  2. Open the Users folder and double-click the folder named the same as the name of the account you used to log into Windows.
Opening the Users folder
  1. Inside, double-click to open the AppData If you are unable to see if, you will have to enable the view of hidden files and folders. Click the View entry from the menu bar at the top of the window and check the box next to Hidden items. This should reveal the AppData folder.
Revealing the AppData folder
  1. Open the Roaming folder inside and navigate to The Creative Assembly >> Warhammer2. Inside the last folder, use the Ctrl + A key combination in order to select everything inside. Right-click the selection and choose Delete from the context menu which will appear.
  2. Reopen the game and check to see if you still encounter constant crashing!

Solution 7: Allow the Game Through Windows Defender Firewall

Making an exception for the game in Windows Defender Firewall is very important if you want to make sure the game works properly. If the game doesn’t have proper access to the Internet, some of its features won’t work properly and the game starts to crash inexplicably. Follow the steps below in order to allow the game through Windows Defender Firewall!

  1. Open the Run dialog box by using the Windows Key + R key combination. Type “control.exe” in the box which will open and click OK in order to open the Control Panel. You can also search for Control Panel in the Start menu.
Running Control Panel
  1. Inside Control Panel, change the View by option to Large or Small icons and scroll down until you reach the Windows Defender Firewall entry in the list. Left-click to open it. At the left-side navigation menu, click the Allow an app or feature through Windows Defender firewall
  2. Click the Change settings button at the top of the window and provide administrator permissions if necessary. Look for the game in the list of Allowed apps and features. If it’s not there, click the Allow another app button at the bottom.
Allowing another app in Windows Firewall
  1. Click the Browse button inside and navigate to the game’s folder. By default, it should be:
C:\Program Files (x86)\Steam\steamapps\common\Total War: Warhamer II
  1. Select it and click the Network types button inside. Make sure you check the box next to both Private and Public networks before clicking OK >> Add >> OK.
Network types
  1. Reopen the game and check to see if Total War: Warhammer II still crashes on your computer!

Solution 8: Add the Game as an Exception in Windows Security

In order to fully recognize the game as a trusted app on your computer, you will also need to add it as an exception in Windows Security. This will make sure the game has unrestricted access to Internet and also the files located on your computer. Make sure you follow the steps below!

  1. Check out your system tray (right part of the taskbar) and try to locate a shield You might need to click the arrow to display more icons. Right-click the shield icon and choose the Open security dashboard option in order to open the Windows Security Center.
  2. Alternatively, you can use the Windows Key + I key combination in order to open Windows 10 Settings. Locate the Update & Security section and left-click to open it. Navigate to the Windows Security tab and click the Open Windows Security button at the right side of the window.
Opening Windows Security
  1. Click the shield icon at the left-side vertical menu. Scroll until you see the Virus & threat protection settings section and click the Manage settings
  2. Scroll again until you reach the Exclusions entry inside and click the Add or remove exclusions
Add or remove exclusions
  1. Click the + button next to Add an exclusion and choose Folder from the dropdown menu which will appear. File explorer should open so make sure you navigate to the folder where you installed Total War: Warhammer II. By default, it should be:
C:\Program Files (x86)\Steam\steamapps\common\Total War: Warhamer II
  1. Select it and confirm any prompts which may appear. Reopen the game to see if the crashing issue persists!

Solution 9: Update BIOS (for BSOD crashes)

Some users reported launching the game and having it crash their system entirely. This is very strange as a BSOD (Blue Screen of Death) appears and users are forced to restart their computer. The usual BSOD codes are KMODE_EXCEPTION_NOT_HANDLED and IRQL NOT LESS OR EQUAL. Make sure you check out the steps below in order to update BIOS to the latest version which was reported to be the only method to resolve the issue.

  1. Find out the version of BIOS utility you have installed on your computer by typing “msinfo” after clicking the Search or the Start menu button.
  2. Locate the BIOS version entry just under your Processor model and copy or rewrite it to a text file on your computer or a piece of paper for later reference.
BIOS version in MSINFO
  1. Find out whether your computer was bundled, pre-built or assembled This is a very important step because you don’t want to use BIOS designed for just one component of your PC when it won’t apply to other devices connected with it and you will overwrite BIOS with a wrong one, leading to major errors and system instability.
  2. Prepare your computer for the upcoming BIOS update. If you are updating BIOS on your laptop, make sure its battery is fully charged and plug it in the wall just to be safe. If you are updating a computer, it’s advisable to use an Uninterruptible Power Supply (UPS) to make sure your computer doesn’t shut down during the update because of a power outage.
  3. Follow the instructions we prepared for various desktop and laptop manufacturers such as Lenovo, Gateway, HP, Dell, and MSI.

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How to Fix Total War Warhammer 2 Crashing on Windows?

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