How to Fix “NET HELPMSG 2182” on Windows?

Windows is one of the most popular operating systems out there due to it’s easy to use interface and numerous features which are more than enough to perform almost everything that someone might need with their computer. However, there have recently been reports of a “Problem with BITS Service: The requested service has already been started. More help is available by typing NET HELPMSG 2182” Error while trying to update Windows or while trying to open Windows Store.

“NET HELPMSG 2182” Error on Windows

What Causes the “NET HELPMSG 2182” Error?

After receiving numerous reports from multiple users, we decided to investigate the issue and came up with a set of viable solutions to completely rectify it. Also, we looked into the reasons due to which this error is triggered and they are listed below.

  • Broken Services: There are a couple of services that are responsible for downloading, managing and installing new updates for Windows. However, sometimes these services can get glitched/broken due to which the whole operation is halted and this error is triggered.
  • Corrupt Files: In certain cases, important system files might get corrupted due to which the update installation process can get glitched. The error is triggered if Windows is unable to process the task of the related update services.
  • Bad Update: Sometimes, Microsoft can be pretty lousy with their updates, there is a brief history of bad updates which instead of improving things cause a lot of issues on the user’s computers. However, if that is the case they aren’t slow to release a new update to fix all the issues with the previous one.

Now that you have a basic understanding of the nature of the problem, we will move on towards the solutions. Make sure to follow all the steps carefully and accurately to avoid conflict. Before trying any of the solutions below make sure to temporarily disable all the Antivirus software on the computer including the Windows Defender.

Solution 1: Restarting Services

If the services have been glitched, there is a chance to get them back to working by restarting them. For that, we will be making use of the command prompt. In order to do that:

  1. Press “Windows” + “R” keys simultaneously to open the Run prompt.
  2. Type in “cmd” and press “shift” + “ctrl” + “Enter” to provide administrative privileges.
    Typing cmd in the Run Prompt and pressing “Shift”+ “Ctrl” + “Enter”
  3. Type in the following commands one by one and press “Enter” after each.
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Typing in the command in command prompt
  4. Type in the following commands one by one and press “Enter” after typing in each one
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 Catroot2.old
    Typing in the “ren C:\Windows\System32\catroot2 Catroot2.old” command in the command prompt
  5. Type in the following commands and press Enter after each one.
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    Typing in the command in the command prompt
  6. Check to see if the issue persists.

Solution 2: Running SFC Scan

If certain system files have been damaged the error might be triggered. Therefore, in this step, we will be initiating an SFC scan that will check the system files for damages/corruption. For that:

  1. Press “Windows” + “R” buttons to open the Run prompt.
  2. Type in “cmd” and press “Shift” + “Ctrl” + “Enter” to provide adminisitrative privileges.
    Typing cmd in the Run Prompt and pressing “Shift”+ “Ctrl” + “Enter”
  3. Type in the following command and press “Enter“.
    sfc/scannow
    Typing “sfc/scannow” in the command prompt.
  4. Wait for the scan to be completed and check to see if the issue persists.

Solution 3: Running DISM Scan

A DISM scan is just like the SFC scan except it checks online in Microsoft’s database for errors regarding the update and the operating system and automatically fixes them. In order to run a DISM scan:

    1. Press the “Windows” + “R” buttons to open the Run prompt.
    2. Type in “cmd” and press “Shift” + “Ctrl” + “Enter” to provide adminisitrative privileges.
      Typing cmd in the Run Prompt and pressing “Shift”+ “Ctrl” + “Enter”
    3. Type in the following command and press “Enter“.
      DISM.exe /Online /Cleanup-image /Scanhealth
    4. After this, type the following command and press “Enter“.
      DISM.exe /Online /Cleanup-image /Restorehealth
    5. After the scan is finished, check to see if the issue persists.

Solution 3: Checking for Updates

It is possible that Microsoft released a new patch to fix the issues with the computer. Therefore, it is recommended to check for an update from Microsoft. For that:

  1. Press “Windows” + “I” to open Settings.
  2. Click on the “Update & Security” option and select the “Check for Updates” button.
    Selecting the Update & Security Option
  3. Wait for the checking process to be completed and the update will automatically be downloaded and installed on the computer.
  4. Check to see if the issue persists.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

How to Fix “NET HELPMSG 2182” on Windows?

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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