How to Fix “NET HELPMSG 2182” on Windows?
Windows is one of the most popular operating systems out there due to it’s easy to use interface and numerous features which are more than enough to perform almost everything that someone might need with their computer. However, there have recently been reports of a “Problem with BITS Service: The requested service has already been started. More help is available by typing NET HELPMSG 2182” Error while trying to update Windows or while trying to open Windows Store.
What Causes the “NET HELPMSG 2182” Error?
After receiving numerous reports from multiple users, we decided to investigate the issue and came up with a set of viable solutions to completely rectify it. Also, we looked into the reasons due to which this error is triggered and they are listed below.
- Broken Services: There are a couple of services that are responsible for downloading, managing and installing new updates for Windows. However, sometimes these services can get glitched/broken due to which the whole operation is halted and this error is triggered.
- Corrupt Files: In certain cases, important system files might get corrupted due to which the update installation process can get glitched. The error is triggered if Windows is unable to process the task of the related update services.
- Bad Update: Sometimes, Microsoft can be pretty lousy with their updates, there is a brief history of bad updates which instead of improving things cause a lot of issues on the user’s computers. However, if that is the case they aren’t slow to release a new update to fix all the issues with the previous one.
Now that you have a basic understanding of the nature of the problem, we will move on towards the solutions. Make sure to follow all the steps carefully and accurately to avoid conflict. Before trying any of the solutions below make sure to temporarily disable all the Antivirus software on the computer including the Windows Defender.
Solution 1: Restarting Services
If the services have been glitched, there is a chance to get them back to working by restarting them. For that, we will be making use of the command prompt. In order to do that:
- Press “Windows” + “R” keys simultaneously to open the Run prompt.
- Type in “cmd” and press “shift” + “ctrl” + “Enter” to provide administrative privileges.
- Type in the following commands one by one and press “Enter” after each.
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver
- Type in the following commands one by one and press “Enter” after typing in each one
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old
- Type in the following commands and press Enter after each one.
net start wuauserv net start cryptSvc net start bits net start msiserver
- Check to see if the issue persists.
Solution 2: Running SFC Scan
If certain system files have been damaged the error might be triggered. Therefore, in this step, we will be initiating an SFC scan that will check the system files for damages/corruption. For that:
- Press “Windows” + “R” buttons to open the Run prompt.
- Type in “cmd” and press “Shift” + “Ctrl” + “Enter” to provide adminisitrative privileges.
- Type in the following command and press “Enter“.
sfc/scannow
- Wait for the scan to be completed and check to see if the issue persists.
Solution 3: Running DISM Scan
A DISM scan is just like the SFC scan except it checks online in Microsoft’s database for errors regarding the update and the operating system and automatically fixes them. In order to run a DISM scan:
- Press the “Windows” + “R” buttons to open the Run prompt.
- Type in “cmd” and press “Shift” + “Ctrl” + “Enter” to provide adminisitrative privileges.
- Type in the following command and press “Enter“.
DISM.exe /Online /Cleanup-image /Scanhealth
- After this, type the following command and press “Enter“.
DISM.exe /Online /Cleanup-image /Restorehealth
- After the scan is finished, check to see if the issue persists.
Solution 3: Checking for Updates
It is possible that Microsoft released a new patch to fix the issues with the computer. Therefore, it is recommended to check for an update from Microsoft. For that:
- Press “Windows” + “I” to open Settings.
- Click on the “Update & Security” option and select the “Check for Updates” button.
- Wait for the checking process to be completed and the update will automatically be downloaded and installed on the computer.
- Check to see if the issue persists.