The 0xc0EA000A error indicates that there is a certain error with the connection between your system and the Microsoft servers. You won’t be able to download apps, and you will consistently get error messages.
This has been happening with Windows 10 users for a while now, and it happens most often when there’s a new, important update to the OS as that is when there’s peak usage of Microsoft’s servers. It’s frustrating for a lot of people, as Store apps are among the best parts of the new editions of Windows.
Fortunately, however, there are a few things that users facing this issue can try, and they have been confirmed by the general user base to work.
Method 1: Wait
While 0xc0EA000A means that your device can’t connect to the server, there is a fairly high chance of also getting an 0x803F7003 error, which means that the servers are overloaded. This means that it is peak hour and a huge number of users are currently connected to the servers, and there is simply no more room for your device to connect. The best solution for this situation is to wait it out. If you’re not in a rush, wait for a day or two, until the servers are facing less load, and try again. Store app downloads should now be working, along with updates.
Method 2: Reset the Windows Store cache
Sometimes the Windows Store cache can get corrupted and not allow you to download or update any apps. The solution for this is to reset the cache, which can be done in a very easy way.
- Press simultaneously the Windows and R keys on your keyboard to open the Run
- Type wsreset.exe in the box, and click OK or press Enter to reset the Windows Store cache.
- When this is done, reboot your system for the changes to take effect.
Method 3: Check the date and time, and restart the Windows Time service
Having your date and time set up incorrectly, and failing for them to sync with the time.windows.com server, can lead to a number of issues. Unfortunately, no error message really indicates that this is the problem, and you might not think of it, but setting them up correctly can solve this issue, among many.
- Take a look at the date and time on the end of your taskbar. Compare them with another clock and see if they’re set up correctly.
- Press the Windows key and type in Date and Time, then open the result.
- Go to the Internet Time tab, and see if the server the computer is set to automatically synchronize with is windows.com.
- Click on Change settings, and click Yes if a User Account Control prompt appears.
- If, in the third step, the server wasn’t windows.com, make sure Synchronize with an Internet time server is checked, and set the server manually. Press Update now. Note that the synchronization may fail – continue with the next step as we’re about to fix that.
- Press both Windows and R on your keyboard to open the Run
- In the box, type services.msc and open it by clicking OK or pressing Enter on your keyboard.
- In the Services window, find the Windows Time service. Check the status.
- Right-click the service and select Restart from the context menu.
- Close the Services window, and use steps 2 through 5 to attempt synchronization – it should be working now. The date and time will be correct as well.
- Try downloading/updating the apps from the store again, you shouldn’t be having any problems.
Method 4: Power Off Your PC or Logout of Microsoft Account
Logout of your Microsoft Account or Power OFF your PC and turn it back on so that you can sign back into the Microsoft account and then try doing the download.
This error message can be frustrating, especially since it takes away a fairly big chunk of the Windows 10 experience by you being unable to download any apps. However, it may be simply due to the servers being overloaded, or there’s an issue on your system. Whichever it is, simply go through the instructions in the methods above, and you will have your Store apps downloading again.