Microsoft has integrated its latest online cloud service, OneDrive, into Windows 8, and this integration continues in Windows 10. OneDrive helps to store files within your Microsoft Account that can be accessed from anywhere, whether you are using a computer, tablet, or smartphone.
While attempting to open photos in OneDrive’s pictures folder, some users have reported a peculiar error, i.e., photos won’t pull up, accompanied by a typical Windows error 0x80270113. This error clearly indicates that certain photos cannot be retrieved from OneDrive. However, other files within the OneDrive folders remain easily accessible.
Cause of Error 0x80270113, Photos won’t Pull Up:
Since OneDrive can save and retrieve a user’s data within a Microsoft Account, problems may arise during synchronization with the server. On the other hand, as a standalone Windows desktop app, OneDrive might encounter some registry issues.
Solutions to Fix Error 0x80270113, Photos won’t Pull Up:
Method 1: Fixing by Resetting OneDrive
If you are using Windows 8 or 8.1:
There is an easy fix for this problem if you are using the older versions of Windows i.e. Windows 8/ 8.1. Microsoft has a standalone OneDrive Troubleshooter that lets you fix any kind of issue automatically. Follow the steps below.
- Firstly, you need to download the OneDrive Troubleshooter from Microsoft’s website. Click on this link to download the file. After it has been downloaded, double-click on it to run the dedicated troubleshooter.
- You will see two buttons including the one labeled as Reset OneDrive. Click on this button and let the troubleshooter find and fix the issues. It will re-sync all the files with the server and will take a while depending on your connection speed and the amount of data.
If You are Using Windows 10:
Since the OneDrive troubleshooter doesn’t work with Windows 10, you will need to perform the troubleshooting manually.
- Press Win + R, then paste the following command into the Run window, and press Enter.
- Ensure that the OneDrive icon (cloud shaped), located in the notification area, disappears and reappears within 1-5 minutes. If it doesn’t, open the Run window again and paste the command mentioned below.
Hopefully, this solution will fix the issue.
Method 2: Fixing by Running SFC Scan
Alternatively, you can perform a quick scan of your PC using the System File Checker Scan utility offered by Microsoft. It scans all of the corrupted files and folders and fixes them automatically. For this purpose, we have a detailed guide on how to run sfc scan in Windows.
Method 3: Fixing by Reinstalling OneDrive
Should none of the above mentioned methods fix the problem, you may reinstall OneDrive using the steps mentioned below.
Note: Don’t forget to copy all of your OneDrive files to your local drive before executing the process.
- Press Win + X and select Command Prompt (Admin).
- Type the following command and hit Enter to terminate any OneDrive process in execution.
taskkill /f /im OneDrive.exe
- Based on the version of Windows, type the following command into the Command Prompt to uninstall.
32-Bit: %systemroot%\System32\OneDriveSetup.exe /uninstall
64-Bit: %systemroot%\SysWOW64\OneDriveSetup.exe /uninstall
- To install OneDrive again, type the following commands based on the version of Windows.
- Restart your computer after the process is finished.