How to Fix Error 0x80270113 When Accessing Photos on OneDrive

Microsoft integrated its latest online cloud service called OneDrive in Windows 8 and it still continues in Windows 10. OneDrive helps to store files inside your Microsoft Account that can be pulled anywhere whether you are accessing them with computer, tablet or smartphone.

While trying to open photos in OneDrive’s pictures folder, a strange error i.e. photos won’t pull up, has been experienced by some users along with a conventional Windows error 0x80270113. This error clearly dictates that certain photos can’t be pulled from OneDrive. However, other files present inside the OneDrive folders are easily accessible.

Cause of Error 0x80270113, Photos won’t Pull Up:

As OneDrive is able to save and retrieve user’s data inside Microsoft Account, problems can arise while synchronizing with the server. One the other hand, being a standalone Windows desktop app, OneDrive can come up with some registry issues.

Solutions to Fix Error 0x80270113, Photos won’t Pull Up:

Method 1: Fixing by Resetting OneDrive

If You are Using Windows 8 or 8.1:

 There is an easy fix for this problem if you are using the older versions of Windows i.e. Windows 8/ 8.1. Microsoft has a standalone OneDrive Troubleshooter that lets you fix any kind of issue automatically. Follow the steps below.

  1. At first, you need to download OneDrive Troubleshooter from Microsoft’s Website. Click this link to download the file and after it is downloaded, double click over it to run the dedicated troubleshooter.
  2. You will see two buttons including the one labeled as Reset OneDrive. Click on this button and let the troubleshooter find and fix the issues. It will re-sync all the files with the server and will take a while depending on your connection speed and the amount of data.

If You are Using Windows 10:

As OneDrive troubleshooter doesn’t work with Windows 10, you need to do it manually.

  1. Press Win + R and paste the following command inside the Run window followed by the Enter

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

  1. Make it sure that the OneDrive icon (cloud shaped) located inside the notification area disappears and reappears within 1-5 minutes. If it doesn’t, open the Run window again and paste the command mentioned below.

         %localappdata%\Microsoft\OneDrive\onedrive.exe

Hopefully, this solution will fix the issue.

Method 2: Fixing by Running SFC Scan

Alternatively, you can perform a quick scan of your PC using the System File Checker Scan utility offered by Microsoft. It scans all of the corrupted files and folders and fixes them automatically. For this purpose, we have a detailed guide on how to run sfc scan in Windows.

Method 3: Fixing by Reinstalling OneDrive

If any of the above mentioned method doesn’t fix the problem, you can reinstall OneDrive by following the steps mentioned below.

Note: Don’t forget to copy all of your OneDrive files to your local drive before executing the process.

  1. Press Win + X and select Command Prompt (Admin).
  2. Type the following command and hit Enter to terminate any OneDrive process in execution.

                                          taskkill /f /im OneDrive.exe           

  1. Based on the version of Windows, type the following command inside Command prompt to uninstall

32-Bit:    %systemroot%\System32\OneDriveSetup.exe /uninstall

64-Bit:    %systemroot%\SysWOW64\OneDriveSetup.exe /uninstall

  1. To install OneDrive again, type the following commands based on the version of Windows.

32-Bit:    %systemroot%\System32\OneDriveSetup.exe

64-Bit:    %systemroot%\SysWOW64\OneDriveSetup.exe

  1. Restart your computer after the process is finished.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

How to Fix Error 0x80270113 When Accessing Photos on OneDrive

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