The ‘Disc image file is corrupted’ error is typically caused by the third-party application that you are using to mount the ISO file, or damaged system files. Users have reported that when they try to mount an ISO image file using a third-party application like PowerISO or Windows Explorer, they are prompted with the said error. ISO files are often used to store Windows installation images or any other application.
This error should not be overlooked as it can, sometimes, refer to a malfunctioning system. The error is most of the times resolved by applying a few plain solutions, however, if your issue persists even after applying the solutions given below, you will have to download the ISO image file again. You can solve your issue by following the solutions mentioned below.
What causes the ‘The Disc Image File is Corrupted’ Error on Windows 10?
As we mentioned, the causes of the error are often the following factors —
- Third-party application. The third-party application that you are using to mount the ISO image file can be sometimes the cause of the issue.
- System files corruption. Another factor that can cause the issue would be system files corruption. In such a case, you will have to use Windows built-in utilities to try to fix the issues.
With that out of the way, you can isolate the error by implementing the following solutions. Please follow the given solutions in the same order as mentioned to ensure a hasty resolution.
Solution 1: Repair the Third-party Application
If you are using a third-party application like PowerISO etc. to mount the ISO image file, the software itself can be the cause of the issue, at times. This happens when the third-party application didn’t install smoothly and was interrupted during the installation process. In such a case, you will have to repair the application to see if it fixes the issue. Here’s how to do it:
- Go to the Start Menu and open up the Control Panel.
- Go to Programs and Features.
- Afterward, locate the third-party application that you are using and highlight it.
- Lastly, click the Repair option on the top of the list.
- Wait for it to complete.
Solution 2: Uninstall the Third-Party Application
Another way of fixing your issue would be to uninstall the third-party application that you are using and use Windows Explorer to mount the ISO image file. Here’s how to uninstall the program:
- Open up the Control Panel and go to Program and Features.
- Locate the third-party application and double-click it to uninstall.
- Follow the prompts to uninstall the program.
Once you have uninstalled the third-party application, you can mount the ISO image file using the Windows Explorer. This is pretty easy to do, just navigate to the directory where the ISO image file is, right-click on it, move your cursor to the ‘Open with‘ option and, finally, select Windows Explorer.
Solution 3: Use a Different Software
Sometimes, repairing the third-party application might not work for you. It is also possible that you won’t be able to see the Repair option once you highlight the third-party application in the Control Panel. This is because the application had installed successfully and doesn’t need repairing. In such a case, you will have to use a different ISO mounting software. There are tons of software out there for the sole purpose of mounting ISO files. You can easily find them via a simple search on Google.
Solution 4: Repair Corrupt System Files
If your system files are corrupt or damaged, they can cause the error to pop up. In such a case, you will have to use Windows built-in utilities to repair the corrupt system files. System File Checker (SFC) and Deployment Image Servicing and Management (DISM) are Windows built-in utilities that scan your system for any damaged files and then repair them using a backup copy.
To learn how to use these utilities, please refer to the articles linked below.
Solution 5: Download the ISO File Again
If the above solutions have failed to work out for you, this means the ISO image file that you have downloaded either hasn’t downloaded properly or is corrupt, to begin with. Therefore, in such a scenario, you will have to download the ISO file again and see if it fixes your issue.