System Restore is quite a useful Windows feature which lets you revert your PC back to any restore point created earlier which will also change everything on your computer to accommodate the state of your PC at that point in time.
System Restore is a viable solution for many problems on your PC but what happens when hero needs saving and errors start occur with the System Restore process. The error code 0xc0000022 is a weird error which can also affect other Windows features besides system restore. There are quite a few working solutions presented by users online so make sure you follow the rest of the article to learn all about them.
Solution 1: Diagnosing Several Causes
Safe Mode is a heaven on Earth when errors start to occur on your PC because Safe Mode will boot your computer with only the basic drivers and programs needed to run the computer, without any user-installed programs. After that, you should follow certain steps to establish what it is exactly which is causing these problems.
- First of all, you will need to boot into safe mode by following these steps. Use the Windows Key + I key combination in order to open Settings or click the Start menu and click the gear key at the bottom left part.
- Click on Update & security >> Recovery and click the Restart Now option under the Advanced startup section. Your PC will proceed to restart and you will be prompted with the Choose an option screen.
- Click the number 4 key or F4 in order to start your PC in Safe Mode.
- Search for “Command Prompt”, right-click on it, and select the “Run as administrator” option. Copy and paste the following command and make sure you click Enter afterwards:
- System Restore will launch so try performing the restore process now. If it’s successful, you can exit the article and proceed with using your computer normally as it was probably your antivirus which was preventing the process. If the same error appears again, continue following the article and this method below.
- Run several security scans such as CHKDSK, SFC, and Windows Memory Diagnostic. Here are our articles on How to Run CHKDSK, How to Run SFC Scan. In order to run the Windows Memory Diagnostic, simply search this term in the Start menu, click the first result, follow the instructions on-screen, and wait for the process to finish.
- After you have finished with the above, boot into Safe Mode again and try running the System Restore. It should be successful now.
Solution 2: Uninstall Shared C Run-time for x64 by McAfee
Even though this method sounds weird, it worked for some users who have McAfee installed on their computers. The real explanation of why this specific app caused this system error is unknown but you should definitely try this out if you are receiving this error and if you have McAfee installed.
- Click on the Start menu and open Control Panel by searching for it. Alternatively, you can click on the gear icon in order to open settings if you are using Windows 10.
- In Control Panel, select to View as: Category at the top right corner and click on Uninstall a Program under the Programs section.
- If you are using the Settings app, clicking on Apps should immediately open a list of all installed programs on your PC.
- Locate Shared C Run-time for x64 by McAfee in Control Panel or Settings and click on Uninstall.
- Its uninstall wizard should open with two options: Repair and Remove. Select Remove and click Next in order to uninstall the program.
- A message will pop up asking “Do you want to completely remove Shared C Run-time for x64 by McAfee for Windows?” Choose Yes.
- Click Finish when the uninstalled completes the process and restart your computer to see whether errors will still appear.
Solution 3: If the Error Was Caused By Malware
Sometimes users get infected by various malicious applications and they try using System Restore to revert back to the point when there was no infection. However, certain malicious tools prevent the activation of System Restore and this error is thrown instead. In these cases, the only way to get rid of the problem is to remove the malicious programs from your computer.
The best bet is to get rid of malware by using Malwarebytes Anti-Malware which is a great scanner with a free trial version. Fortunately, you won’t need the program after you solve this issue so make sure you download the free version from here.
- Locate the file you just downloaded and double-click on it.
- Select where you want to install MBAM and follow the instructions on screen in order to complete the process.
- Open MBAM and select the Scan option available at the home screen.
- The tool will launch its update service in order to update its virus database and then it will proceed with the scan. Please be patient until it finishes.
- Restart your computer after the process is over.
Note: You should also use other tools if you can surely tell the type of malware you have on your PC (ransomware, junkware, etc.)
Solution 4: Disable Norton Product Tamper Protection
Some security programs will simply prevent you from running System Restore as they won’t allow the process to change your personal files. This can be hard to figure for users. However, sometimes simply disabling the antivirus is still not enough and you may need to undertake extra steps.
When it comes to Norton users, disabling the Norton Product Tamper Protection is sure to solve the problem so make sure you try this:
- Open the Norton user interface by double-clicking the icon located at the system tray (bottom right part of the screen) or by locating it in the Start menu.
- Click on Settings and locate the Administrative Settings option which you should click on as well.
- Under the Product Security section and in the Norton Product Tamper Protection row, switch the slider to Off and click Apply. Choose the longest duration you want since you can always re-enable it manually.
- Check to see if the problem is solved.