Fix: Steam Content Servers Unreachable

Many of users experience a problem where Steam fails to download your while. It prompts that the content servers are unreachable for download. It is safe to say that this problem isn’t caused by any one issue in particular because of many configurations of the users. We have listed some of the solutions which include all the methods from Steam Support as well as from the users.

Solution 1: Removing Proxy settings

A proxy server is used in organizations where open internet access is restricted. A proxy is used to track the network and provide an alternative gateway to the users. Proxy settings often become a hurdle when Steam tries to connect to its servers for download.

There are two ways to disable the proxy on your computer.

Method 1: Chrome

  1. Open Chrome browser and click on the Chrome menu (top right) upon opening.

  1. After the drop down comes, click on Settings.

  1. Once the Settings page is opened, type “proxy” in the dialogue bar present on the top.

  1. From search results, select the result which says “open proxy settings”.

  1. When the settings are opened, click on “LAN Settings” in the Connections tab, present in the bottom.

  1. Uncheck the line which says “Automatically detect settings”. Save changes and exit. Restart Steam.

Method 2: Through Network Settings

  1. Press Windows + R button to bring up the Run application.
  2. In the dialogue box, type “inetcpl.cpl”.

  1. The internet properties will open. Navigate to the Connections tab and click on LAN settings.
  2. Once in the LAN settings, uncheck the line which says “Automatically detect settings”. Save changes and exit to re-launch Steam.

Solution 2: Disabling Chrome Extensions

Sometimes, the extensions present in Chrome can create a real hurdle. They interfere with your network settings especially the add-on named “Ghostery”. It monitors your network and provides statistics to where you leave your digital footprint. It even gives you control which websites can access your data which can’t. It is advised to disable these add-ons from Chrome before proceeding the download. If the problem was being caused by them, it would be solved.

This doesn’t only include the Chrome extensions, you should disable ANY program which is related to your network (data monitor, VPN’s etc.) It is better to try rather than proceed with the further solutions which are more complex.

 

Solution 3: Changing your Download Region

One of the basic fixes includes changing the download region.

The Steam content system is divided into different regions. The client automatically detects your region through your network and sets it as default. Sometimes, servers in a specific region may be overloaded or may be going through hardware failure. Thus, changing the download region may solve the problem in question. You can always try changing the Download Regions many times (it’s not only limited to one try) before proceeding with further solutions.

  1. Open Steam and click ‘Settings’ on the drop down menu in the upper left corner of the window.
  2. Select ‘Downloads’ and navigate to ‘Download Region’.
  3. Select other regions other than your own and restart Steam.

Solution 4: Deleting clientregistry.blob

Your Steam’s client registry may get corrupted and this may be the reason why you are facing the error. We can try renaming/deleting it.

  1. Completely exit Steam and end all tasks as mentioned in the solution above.
  2. Browse to your Steam directory. The default one is C:\Program Files\Steam.
  1. Locate ‘clientregistry.blob’.

  1. Rename the file to ‘clientregistryold.blob’ (or you can delete the file completely).
  2. Restart Steam and allow the file to be recreated.

Hopefully, your Client will run as expected. If it still doesn’t work, follow the steps listed below.

  1. Browse back to your Steam directory.
  2. Locate ‘Steamreporter.exe’.

  1. Run the application and relaunch Steam.

Solution 5: Clearing your Steam download queue

If you have a lot of pending downloads in your Steam client, it is advised to remove all of them except one and re-launch Steam.

  1. Open your Steam client head over to the Library tab.
  2. On the bottom, you will see a clickable option which says “Download Paused”. Click it so all the queued options come forward.

  1. One by one click the button as shown in the picture below to remove the items from the queue.

  1. Once you have removed them, right click on games (except the one which you want to download first) so the settings come forward. Once the Settings open, click on “Uninstall” button.

  1. Steam will prompt you to confirm your actions. Click Delete when the prompt comes forward and restart Steam before trying to download that one game again.

Solution 6: Using flush config

We can try running the flush config command to reset the configuration. Follow the steps below.

  1. Press Windows + R to bring up the Run application.
  2. In the dialogue bar, type “steam://flushconfig”.

  1. Press OK. Steam will now pop a window to confirm your actions. Press Ok and restart Steam.

Solution 7: Starting Steam in Safe mode with networking.

Before resorting to more technical methods, you can try running your PC in safe mode (with networking) and try to start the Steam download.

  1. Get your computer to safe mode by selecting from various options available. Select ‘Enable Safe Mode with Networking’. You can learn how to get your PC to safe mode from here. If you are running Windows 7, press F8 upon the startup of your PC and you will be directed to a similar window where you can select the required option.
  2. Open Steam and try updating/installing with it again. This method should remove all obstacles (if any) which your Steam may be experiencing.

Solution 8: Disabling Safe-web from router

Your WiFi router may have a setting called safe-web in it. What this does is filter all the incoming data it deems are not trustworthy. It is very common for it to flag Steam as one and disrupts the connection with your computer.

Since there are hundreds of different routers used by the users, it is very difficult to list the solution on how to disable the option for every one of them. Here are some guidelines so you can have an idea.

  • Web Safe can be found in the parental control section on the WiFi router configuration.
  • It can also be found on the Virus section or the Filtering section.
  • To enter your router settings, type the IP which is associated with it (for example for some it is 192.168.1.1). You can check the required IP either by calling your modem provider or by looking at the back of the device ( even its packaging box may have details).

Solution 9: Disabling Anti-virus and Defender/firewall

Before proceeding to reinstall Steam, we can try meddling with the antivirus. Antivirus monitors each packet of your computer sends and receives. Although Steam has collaborated with most of them so they don’t give problems, sometimes they do. The solution is to disable/uninstall them and check if you are able to download then.

McAfee Antivirus:

McAfee has no way to exclude certain files from its real time scanning. The only way is to disable the antivirus entirely until the game is updated. To do this, open McAfree and select “Virus and Spyware Protection”. Here you find the option of “Real-Time Scanning”. Click that option and turn it off.

Then follow the following instruction to verify integrity of game files.

  1. Restart your computer and relaunch Steam.
  2. Head over to the library section and right click on the game which is giving you problems.
  3. Click on its properties and select the local files tab.
  4. Click the verify integrity of game files button and Steam will verify that game in a few minutes.

Hopefully, after performing the above steps, your Steam won’t give any issue.

ESET NOD32

NOD32 has the tendency to mark some application files as malicious and will most probably quarantine it. This often results in the error while updating a game. Browse to your current Steam directory and copy the address

  1. The default location for your steam folder should be “C:\Program Files (x86)\Steam”.

Press ⊞ Win + R button. This should pop-up the Run application.

In the dialogue box write “C:\Program Files (x86)\Steam”.

Or if you installed Steam in another directory, you can browse to that directory and you can proceed with steps mentioned below.

After copying the address open ESET NOD32 and paste the location in exclude from real time scanning.

Follow the ‘verify integrity of game files’ method listed above and you will be all good.

Kaspersky AV

Kaspersky may sometimes flag Steam as an intruder and disable it from making any changes to the hard drive. To fix this, head over to ‘threats and exclusions’. Navigate to ‘trusted zone’ and add Steam.exe as a trusted application. Remember to change the settings to Do not restrict application activity as well as Do not scan opened files.

Follow the ‘verify integrity of game files’ method listed above and restart your computer.

Windows Defender

  1. Click Windows button and in the search bar type “Windows defender”. Among all the options, there will be an application named “Windows Defender Security Center”. Open it.
  2. Upon opening, you will find a list of options available in the new window. Select the option “Virus and threat protection”.

  1. Upon entering the menu, navigate to Virus and Threat Protection Settings. Windows may prompt you to allow administrator access to use this feature. If so, press Yes.

  1. After entering the required menu, you should search the window which says “Add or remove exclusions”. Click it and you will be navigated to a menu where you can add exclusions. You can exclude folders, extensions, and even files. In this case, we will exclude the whole Steam folder which is located in the directory you downloaded it.

  1. Click on the option which says “Exclude a folder” and navigate to your Steam directory. The default location for your steam folder should be “C:\Program Files (x86)\Steam”. Once you reach the location select the folder and save changes.
  2. Restart your computer and run Steam with administrative privileges. Hopefully, your speed issue will be resolved.

Solution 10: Downloading Latest Steam Client

  1. The default location for your steam folder should be “C:\Program Files (x86)\Steam”.

Press ⊞ Win + R button. This should pop-up the Run application.

In the dialogue box write “C:\Program Files (x86)\Steam”.

Or if you installed Steam in another directory, you can browse to that directory and you can proceed with steps mentioned below.

  1. Locate the following folders:
Steam.exe  (Application)
SteamApps (Folder)
Userdata (Folder)
  1. Delete all the other files/folders/applications except the ones mentioned above.
  2. Head over to the Steam website and download the latest Steam client. Don’t launch the old Steam.exe present in your directory at all. The problem won’t be solved.
  3. Install Steam using the installer in the same directory as your previous one. Hopefully, after installation, the problem will be solved.

Solution 11: Changing Default Browser

In a weird turn of events, having Chrome or any other browser set as the default browser sometimes causes issues with the download request that Steam sends to its servers. Therefore, in this step, we will be setting internet explorer as our default browser temporarily to make sure that the download proceeds. For that:

  1. Press “Windows’ + “I” to open settings.
  2. In settings, click on “Apps” and then select “Default Apps” from the left pane.
    Select Apps
  3. Click on the “Web browser” option and then select “Internet Explorer” from the list.
  4. Open Steam and check to see if the issue persists.

Solution 12: Removing Steam Content Server Limiter

In certain cases, it was shown that uninstalling Steam Content Server Limiter from the Classical Control Panel interface fixes this issue for a lot of people. Therefore, in this step, we will be doing exactly that. For that:

  1. Press “Windows’ + “R” to open the Run prompt.
  2. Type in “Control” and press “Enter”.
    Accessing the Classic Control Panel interface
  3. Click on the “Uninstall a Program” option and then right-click on the “Steam Content Server Limiter” and select “Uninstall”.
  4. After the server limiter is uninstalled, check to see if the issue persists.

Method 13: Changing DNS

In certain situations, the server DNS that the computer is using to communicate with the internet might not be compatible either with the steam servers or it might be facing issues temporarily. Therefore, in this step, we will be changing our DNS servers. For that;

  1. Press “Windows’ + “R” to open the Run prompt.
  2. Type in “ncpa.cpl” and press “enter”.
    Run this in the Run dialog box
  3. Right-click on your network adapter and select “Properties”.
  4. In properties, double click on the “Internet Protocol Version 4(TCP/IPV4)” option and check the “Use following DNS Addresses” option.
    Opening Properties of Internet Protocol version 4
  5. Type in “8.8.8.8” in the primary DNS address and “8.8.4.4” in the secondary DNS address.
  6. Click on “OK” and then check to see if the issue persists. If it does, try using “1.1.1.1” and “1.0.0.1” in the fields respectively.

Method 14: Changing Config File

In certain situations, the config file on the computer might require some editing in order to get it some games to start working. The steps listed below are primarily for Mac but you can try them on some older OS such as Windows XP too as some users reported that this fixed it for them.

  1. Open the Mac Finder and navigate to the following directory.
    drive_c/Program Files/Steam/config/
  2. Launch the “config.vdf” file and wait for it to open.
  3. Find the following text lines inside the file.
    "InstallConfigStore" {
    "Software" {
    "Valve" {
    "Steam"
    "cip"
  4. Paste the following lines of code under the “cip” entry in the config after creating a new line under it.
    CS" 
    "valve511.steamcontent.com;valve501.steamcontent.com;valve517.steamcontent.com;valve557.steamcontent.com;valve513.steamcontent.com;valve535.steamcontent.com;valve546.steamcontent.com;valve538.steamcontent.com;valve536.steamcontent.com;valve530.steamcontent.com;valve559.steamcontent.com;valve545.steamcontent.com;valve518.steamcontent.com;valve548.steamcontent.com;valve555.steamcontent.com;valve556.steamcontent.com;valve506.steamcontent.com;valve544.steamcontent.com;valve525.steamcontent.com;valve567.steamcontent.com;valve521.steamcontent.com;valve510.steamcontent.com;valve542.steamcontent.com;valve519.steamcontent.com;valve526.steamcontent.com;valve504.steamcontent.com;valve500.steamcontent.com;valve554.steamcontent.com;valve562.steamcontent.com;valve524.steamcontent.com;valve502.steamcontent.com;valve505.steamcontent.com;valve547.steamcontent.com;valve560.steamcontent.com;valve503.steamcontent.com;valve507.steamcontent.com;valve553.steamcontent.com;valve520.steamcontent.com;valve550.steamcontent.com;valve531.steamcontent.com;valve558.steamcontent.com;valve552.steamcontent.com;valve563.steamcontent.com;valve540.steamcontent.com;valve541.steamcontent.com;valve537.steamcontent.com;valve528.steamcontent.com;valve523.steamcontent.com;valve512.steamcontent.com;valve532.steamcontent.com;valve561.steamcontent.com;valve549.steamcontent.com;valve522.steamcontent.com;valve514.steamcontent.com;valve551.steamcontent.com;valve564.steamcontent.com;valve543.steamcontent.com;valve565.steamcontent.com;valve529.steamcontent.com;valve539.steamcontent.com;valve566.steamcontent.com;valve165.steamcontent.com;valve959.steamcontent.com;valve164.steamcontent.com;valve1611.steamcontent.com;valve1601.steamcontent.com;valve1617.steamcontent.com;valve1603.steamcontent.com;valve1602.steamcontent.com;valve1610.steamcontent.com;valve1615.steamcontent.com;valve909.steamcontent.com;valve900.steamcontent.com;valve905.steamcontent.com;valve954.steamcontent.com;valve955.steamcontent.com;valve1612.steamcontent.com;valve1607.steamcontent.com;valve1608.steamcontent.com;valve1618.steamcontent.com;valve1619.steamcontent.com;valve1606.steamcontent.com;valve1605.steamcontent.com;valve1609.steamcontent.com;valve907.steamcontent.com;valve901.steamcontent.com;valve902.steamcontent.com;valve1604.steamcontent.com;valve908.steamcontent.com;valve950.steamcontent.com;valve957.steamcontent.com;valve903.steamcontent.com;valve1614.steamcontent.com;valve904.steamcontent.com;valve952.steamcontent.com;valve1616.steamcontent.com;valve1613.steamcontent.com;valve958.steamcontent.com;valve956.steamcontent.com;valve906.steamcontent.com"
  5. Save your changes and check to see if the issue persists.

Note: Some users reported to fix the issue after having to deleting the CM List IP addresses in the file aswell in addition to pasting this code.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

Fix: Steam Content Servers Unreachable

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