Fix: Outlook Email Notification Sound Not Working

Receive notification when a new e-mail message or to remember an appointment and sound effects enhance productivity in Microsoft Outlook. You can add other sound effects to Microsoft Office applications such as Outlook for tasks, such as sending an e-mail message, and zoom in or backward views. However, recently people are facing problem with the outlook audio sound effects. How you can solve it? How can you set the sound for Outlook to prompt you? Here are some solutions:

Method 1: Change the settings

  1. From the bottom right corner, located next to the time of your device, click on Action Center and choose “All settings”.
  2. You can also click on Settings from the Start Menu to open this bar.
  3. Select System and then from the left panel, click on “Notifications and Actions”.
  4. If the mail app is not listed here, you will not receive a new message which means that your Outlook app is not registered with the system to receive notifications.
  5. Now send yourself a test message and reopen the Setting app.
  6. Enable all the notification options and close Settings.

Method 2: Set the new Rule for notifications

  1. From the Outlook 2010, go to Home Tab and then Move Group.
  2. Click the Rules Button List Arrow and select “Manage rules and alerts”.
  3. From this menu, go to the “Email Rules tab” and then click on “New Rule Button” icon.
  4. The Rules wizard will open. Click “Apply rule on message I receive” from the “Start from a blank rule”
  5. Click Next and you will be asked “Under Which condition(s) do you want to check?”
    1. Step 1: Select the conditions and check through the specific accounts from the text box
    2. Step 2: Click an underlined value to edit rule descriptions
    3. Step 3: Click on the hyperlinked term “specified” in order to display Account Dialog box
    4. Step 4: From the Account Dialog Box, click on the required email account from Account Box.
    5. Step 5: If you are unable to find your account, you can use the list Arrow
    6. Step 5: Select Ok and close the account box.
  6. Your selected email account will be replaced by the specified link. Proceed to Next.
  7. From “Under what do you want to do with the message?” section, select the actions: Play a sound.
  8. Scroll down for list of action and find the last option that says “Display a Desktop Alert”.
  9. Under the step 2: Change the rule description and click on hyperlinked “A sound” to select the sound you want to play. Choose the desired sound and click on Ok. (Your selected sound must replace the linked “A sound” word.
  10. Now click next twice and Finish the setup. Now you will note that from the “Rules and Alerts window” under the Email Rules tab Action column, there is a volume icon visible.
  11. Click OK and restart your Outlook. Now whenever you will receive an email, a sound as well as a pop up will play.

Method 3: Configure automated Windows Audio Services

  1. Install Desktop Experience server feature and you can configure the Windows Audio services to start automatically.
  2. Configure automatic start for Beep services: SC Config Beep Start= Auto
  3. Enable SystemSoundsServices on user logon to run
  4. Open task schedule < Task Library and navigate Microsoft/Windows/Multimedia
  5. Right click and enable the SystemSoundsService.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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Fix: Outlook Email Notification Sound Not Working

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