How to Fix Wi-Fi Option Missing in Windows Settings App?

When the Wi-Fi option goes missing from the Windows Settings app, it typically means the device cannot detect the Wi-Fi hardware. This can occur after a Windows update or due to driver issues. The error signifies that the operating system cannot locate the Wi-Fi adapter, often caused by outdated or corrupted drivers, disabled network adapters, or power management settings that turn off the Wi-Fi adapter to save power.

This problem can also cause the Wi-Fi option in the taskbar to disappear. If you encounter this issue, follow the instructions in our Wi-Fi Option Missing from Task Tray article.

1. Check the Wi-Fi Card

If your motherboard does not have a built-in wireless card, and you’ve acquired a separate Wi-Fi card, confirm that your computer’s Wi-Fi card is inserted and seated properly in its designated slot.

A secure connection is essential; any misalignment or loose connection could render the card undetectable by Windows, thereby causing the Wi-Fi option to disappear. Ensure the card is well connected and, if possible, test it in another system to exclude hardware defects.

2. Turn on the Required Service

When the WLAN AutoConfig service is not active, your system’s ability to manage wireless connections is impaired. Setting this service to start automatically allows Windows to properly initialize and manage your Wi-Fi settings, which can restore the missing Wi-Fi option in your settings menu.

  1. Open the Start Menu, type in Services, and open the application.
  2. In the Services window, find the WLAN AutoConfig service.
  3. Right-click it and select Properties.
    WLAN Autoconfig - Windows Services
    WLAN Autoconfig – Windows Services
  4. Set the Startup type to ‘Automatic‘ and initiate the service by clicking Start.
    Starting WLAN Autoconfig Service
    Starting WLAN Autoconfig Service
  5. Select Apply and then OK.
  6. Verify if the Wi-Fi option reappears.

3. Update Wi-Fi Driver

When Wi-Fi drivers are out-of-date, they may lack vital bug fixes and optimizations. Updating your Wi-Fi driver ensures that the adapter operates with the latest enhancements provided by the manufacturer, often restoring functionality that might have been lost due to incompatibilities or bugs in older versions.

  1. Go to the Start Menu, type Device Manager, and open it.
  2. Expand the Network adapters section.
  3. Right-click your wireless card and choose ‘Update driver‘.
    Updating Wireless Driver
    Updating Wireless Driver
  4. Select ‘Browse my computer for driver software‘.
  5. Choose ‘Let me pick from a list of available drivers on my computer‘.
  6. Click Next and wait for the update to complete.
  7. Check if the problem is resolved.

4. Reinstall Wi-Fi Driver

When the driver software becomes corrupt or clashes with other processes, its functions may be impaired. By completely removing the old driver and installing the latest version, you clear out any corrupted files, potentially resolving connectivity issues and restoring the missing Wi-Fi options in your Windows settings.

  1. Open Device Manager.
  2. Expand the Network adapters list and locate your wireless driver.
  3. Open the driver’s Properties and note the driver details.
    Wireless Driver Details
    Wireless Driver Details
  4. Close the Properties window, right-click on your wireless card, and choose Uninstall.
    Uninstalling Wireless Driver
    Uninstalling Wireless Driver

After uninstalling, download the latest drivers for your Wi-Fi card from the manufacturer’s website, install them, and then restart your system.

5. Modify Power Management Settings

These settings, found in the Device Manager under your network adapter’s properties, often allow your system to disable devices to conserve power. If this option is active for your Wi-Fi card, it may accidentally switch off network capabilities, especially under low battery conditions or when the device slips into power-saving mode.

By deselecting this feature, you make sure that your wireless card remains active, preserving your Wi-Fi connection’s uninterrupted presence in Windows Settings.

  1. Open Device Manager and open the Network Adapters section.
  2. Double-click on your Wi-Fi card and switch to the Power Management tab.
  3. Uncheck the ‘Allow the computer to turn off this device to save power‘ option.
    Changing Wireless Driver Power Settings
    Changing Wireless Driver Power Settings
  4. Click OK.
ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

66
    VS
    Vikas Suhag Jul 27, 2019

    I done all these steps but not showing wifi option but when I typed msconfig in run box then new popup appears
    Now go to the services and check windows event log and windows event collector then wifi is there in my setting.

    Reply
      SW
      Shane Warren Author Sep 8, 2019

      I’m sorry can you please elaborate on the question I didn’t understand it.

    CA
    carolyn Aug 28, 2019

    I love you! Solution #4 worked for me.

    CA
    caenkeni Oct 12, 2019

    Solution #3 works on me! Thank you so much!!! But there is variable on step 4 onward. But I do manage it to get connected!!! Using try and error. Hahaha loving this

    HZ
    hzy Jan 3, 2020

    My wireless card does not appear in my device manager list, and I don’t know how to reattach it.

      SW
      Shane Warren Author Jan 4, 2020

      was it unattached from the computer? If so you will have to reattach it or if it isn’t showing and it wasn’t unattached, try to install the drivers for it by putting the exact model in Google and check if that helps.

    SA
    Sangro Jan 30, 2020

    Solution#2 worked!! Thanks

    AM
    amin Feb 3, 2020

    go to system configuration (search it on start menu) then services tab on the top , click enable all then apply , OK and restart . I did everything (including reinstalling drivers etc but the problem is definitely windows services ) but only this worked . do it and I hope it works ….

    Reply
    SR
    Sam Rehal Mar 21, 2020

    On solution 4, i went to put it to “automatic” and hit start, but it wouldn’t go. I then looked at all of the options and about 80-90% of them are disabled. Why is this? Is this supposed to be? I also don’t have sound (it says there’s nothing connected along with wifi) and my pc is acting like nothing is plugged into it besides my mouse/keyboard and my monitors. Please help

    HI
    Himanshu Apr 10, 2020

    Thank you so much for the solution #2.
    Love you bro. It really works. Love ❤️

    XN
    xNeko May 15, 2020

    When I tried solution 3 I thought it would work since the icon for the ‘Intel(R)…AC’ has a exclamation sign on it. Going through solution 3 near the end after you click ‘6. Next’ it came up saying “Access is denied.” for some reason. I think this may be due to my laptop being a schools device. But if there’s any solution please help!

    SW
    Shane Warren Author May 17, 2020

    Yup most probably because it is the school’s device. Take it to the school’s IT manager and get them to do this for you since they have probably disabled this operation.

    ZE
    Zen Jun 6, 2020

    solution :6 – restart to safe mode then go to device manager then reinstall all network adapter but not microsoft debug kernel adapter ,if there is..

      SW
      Shane Warren Author Jun 7, 2020

      Did this work for you?

    AL
    ALJ Jun 28, 2020

    hi! none of this actually is applicable because the things i’m trying to look for is not on the device manager.

      SW
      Shane Warren Author Jun 30, 2020

      Then your drivers aren’t probably installed. Download Driver Easy from the internet to determine the exact make and model of your network adapter and then download those drivers from the internet and install them.

        KO
        Kordin Aug 23, 2020

        Could it also be because I have not yet purchased a Windows key?

          SW
          Shane Warren Author Aug 27, 2020

          Nope that shouldn’t be the cause, Wifi is supposed to work even on a pirated Windows so it is most likely a software or a hardware issue.

    DJ
    Dan Moreno Jr Sep 30, 2020

    Solution 3 worked perfectly for me, thank you!

    PB
    Paolo Bricola Oct 17, 2020

    I had this problem for a week, and not after an update.. I tried everything and after 3 days searching for a solution I bought an external wifi adapter for my surface.. after 1 day same problem. finally you have a solution for my case.. service wlan autoconfig was down!!! Thank you mate! Btw, why this happened?!?!?!?

      MZ
      Muhammad Zubyan Author Oct 17, 2020

      Sometimes it happens completely random now we don’t know the exact cause in your case it can be anything for example you install a program which disabled the service or maybe your OS disabled it because it was misbehaving with other programs and conflicting with them.

    SA
    SageOfSquirrels Mar 13, 2021

    In my case, the adapter hasn’t moved from when it was connecting and occasionally shows up as “disabled” under my adapters. However, mainly it just is non existent in the list — thus I’m unable to reinstall drivers or anything. The Wi-Fi works on every other device in my house, but just seems to not exist anymore on my main PC.

      MZ
      Muhammad Zubyan Author Mar 15, 2021

      Try this:-

      1. Open Device Manager.
      2. Under the title bar there should be an option named “View”.
      3. Press it and click on “Show hidden devices”

      Check if that revealed your Network adaptor, If it doesn’t try connecting the adaptor using another port. If none of these workarounds work for you try this method:-

      1. Search for Command Prompt.
      2. Right-click on it and run it as an administrator.
      3. Put the following command: “netcfg -d”. Now press enter.
      4. Reboot your computer.

      If it doesn’t work or gives any error use this command again till the issue is resolved. Keep me updated.

      Reply
        AR
        Antoine Rioux Nov 11, 2022

        thanks, you just fixed my problem after hours of searching and windows troubleshooter doing nothing 🙂

    JM
    Jeyhun M May 27, 2021

    Hi! I had the same issue and tried all the solutions but nothing worked. I ended up uninstalling the driver and proceeded to reinstall it from intel. however even after the installation the driver doesnt show under network adapters, even if i activate “show hidden”. What can i do?

      MZ
      Muhammad Zubyan Author May 28, 2021

      Are you using a laptop or computer? Let me know the model number of your Network adaptor or Laptop.

        JM
        Jeyhun M May 28, 2021

        thank you for you reply.
        i am using a laptop, lenovo ideapad 330. model number of my network adaptor is Intel® Dual Band Wireless-AC 3165.

          MZ
          Muhammad Zubyan Author May 30, 2021

          Hey, sometimes laptop manufacturers actually modify the driver according to the laptop so that they can be more stable and deliver a better experience overall. Try Installing this driver provided on their official support page here: https://sudo.to/2nc

          JM
          Jeyhun M May 30, 2021

          this helped me!!! i am so grateful, was already planning on buying a new laptop next week. thank you so much for your help!

    JO
    Joy Jun 6, 2021

    We did Solution 3 and why is it taking so long? it is installing for 3 hours and still not done. But the last time we did it, it installed for like, only a minute. What do we need to do now? is there like, a new problem?it says i can’t cancel it and if i am going to restart the laptop, it’ll be unstable.

      MZ
      Muhammad Zubyan Author Jun 6, 2021

      There is definitely something wrong, what’s the model number of your laptop?

    GR
    Grateful Jun 9, 2021

    Solution #5 did it for me and I haven’t seen this help offered anywhere else! Thank you so much!!

    AV
    ava Jun 25, 2021

    how can i download this from the internet if the internet on my pc doesnt actually work?

      MZ
      Muhammad Zubyan Author Jul 8, 2021

      You can download the driver on another computer and then transfer it to your computer using a Flash Drive. If you don’t have access to another computer then you can download the driver on your phone and move it to your computer using a data cable.

      Reply
    KR
    Krithish Jul 19, 2021

    My network adapter dosen’t show up in device manager. I also tried show hidden adapters.
    Please help.

      MZ
      Muhammad Zubyan Author Aug 5, 2021
        KR
        Krithish Aug 5, 2021

        I Tried all the fixes it didn’t work.
        I also tried to reinstall my network drivers.(My Laptop – ZED AIR 2)
        I downloaded the drivers from manufacturer’s website and tried to install.
        i clicked add legacy hardware → Network Adapters → Have disk → I located the file i downloaded → nothing shows up. https://uploads.disquscdn.com/images/a7843dae6d37d5e492867669102ba978355178f374b32045b4e20f6927476256.png https://uploads.disquscdn.com/images/ca0a0e60b57e80c85ec45f51b6a80b8bc8ae338ae834cc942f227715c6dca8b2.png

          MZ
          Muhammad Zubyan Author Aug 6, 2021

          Turn off your WiFi and connect to the Ethernet, then follow these steps:-

          1. Search for Command Prompt and click “Run as administrator”.
          2. Once the Command Prompt window opens type the following command:-

          netcfg -d

          3. Wait for the command to run then restart your computer.

          Check to see if the issue is resolved.

          KR
          Krithish Aug 6, 2021

          Tried, Not Working.
          I’m using bluetooth hotspot from my phone right now, Can that cause this problem?

          MZ
          Muhammad Zubyan Author Aug 6, 2021

          If none of these are working for you then it must be an issue with your Network adaptor itself. Do you have an external adaptor that you can plug into your laptop and connect to internet?

          KR
          Krithish Aug 7, 2021

          I don’t have any external adaptors.
          Is there any other working ways to fix this?

          MZ
          Muhammad Zubyan Author Aug 7, 2021

          Unfortunately, I don’t think so because this is a really common sign of having a broken network adaptor. There is only one thing I can suggest to you right now you might have tried it already but it’s possible that the Network is off from physical buttons on your laptop. If not then the only way to get this issue resolved is by buying and connecting an external adaptor or getting your laptop’s adaptor fixed by a technician.

          KR
          Krithish Aug 7, 2021

          How can i enable using physical buttons, I have not tried that.
          Also, this problem was caused when i was updating my network drivers.
          I don’t think the network adpater is broken, because I have never removed my laptop cover.

          MZ
          Muhammad Zubyan Author Aug 7, 2021

          Ohh, So the problem started to happen when you were updating your network drivers. If that’s the case the device must be hidden, Follow these steps please:-

          1. Open Device Manager.
          2. On the top options click on “View” then make sure to turn on “Show Hidden Devices”.
          3. Now check to see if your Network Card appears in the list.

    BR
    bhing RiveraMiclat Jul 23, 2021

    hi, none of them worked except 5, please help me where can i find a driver for my laptop it is asus x540U windows 10.

      MZ
      Muhammad Zubyan Author Jul 23, 2021

      Please try downloading this driver here:- https://sudo.to/2ny

      Check to see if the issue resolves after Installing this driver.

    MZ
    Muhammad Zubyan Author Jul 25, 2021

    Have you restarted your computer after uninstalling the driver of Network Adaptor? It is required to allow Windows to do a fresh hardware scan.

    DA
    Daniel Sep 7, 2021

    I uninstall the driver and it did not appear again. Where to find the driver again?

      MZ
      Muhammad Zubyan Author Sep 7, 2021

      Try this:-

      1. Right-click on your Start Menu icon and then press “Device Manager”
      2. Now find your Network Adaptor it might be under the section named “Unknown Devices”
      3. Once you find it right-click on it and then press “Update Driver”
      4. Click “Browse my computer for driver software” after that click “Let me pick from a list available…”
      5. Now select the driver it’s showing there and then press Next and Continue on-screen instructions.

      Hope this helps. Keep me updated!

      Reply
    BB
    Black Beard Jan 16, 2022

    out of the blue my wifi option disappeared
    i tried following various methods on youtube to fix it but failed,I uninstalled the network adaptor and now i cant find it anymore .please help

      MZ
      Muhammad Zubyan Author Jan 19, 2022

      Try this:-

      1. Open Device Manager.
      2. Under the title bar there should be an option named “View”.
      3. Press it and click on “Show hidden devices”

      Check if that revealed your Network adaptor, If it doesn’t try connecting the adaptor using another port. If none of these workarounds work for you try this method:-

      1. Search for Command Prompt.
      2. Right-click on it and run it as an administrator.
      3. Put the following command: “netcfg -d”. Now press enter.
      4. Reboot your computer.

      If it doesn’t work or gives any error use this command again till the issue is resolved. Keep me updated.

    IS
    Isaac Feb 5, 2022

    uninstalled my wifi-driver, to reinstall it, once i reinstalled, i couldn’t get it to reappear under network adaptors, how can i fix this

      MZ
      Muhammad Zubyan Author Feb 5, 2022

      Are you using a laptop? If yes please let me know the model number of your laptop. However, if you are using a computer please let me know which Network Adaptor you are using. If the network adaptor is integrated and you don’t know which adaptor you are using. Try this:-

      1. Right-click on the Start Menu button and click “Device Manager”.
      2. Now head over to the section called “Unknown Devices”.
      3. Right-click on the Unknown devices that you think might be your Network Adaptor. If you are unsure do this step for all of them I will analyze and let you know.
      4. Now right-click and go to properties and head over to the “Details” Section. Change the drop-down menu to “Hardware IDs”.
      5. Now copy the first ID and post them here as a comment.

        IS
        Isaac Feb 6, 2022

        it fixed itself after i reinstalled windows

    SU
    Susan Feb 27, 2022

    My wifi button keeps disappearing out of the blue so I tried the last solution but there is no power management tab. This is on a laptop. Next I tried to update my driver, but it showed an error “Windows found drivers for your device but encountered an error while attempting to install them”.
    I’ve had this problem on my previous computer but I didn’t transfer over any files from the old one and am not even using the same Microsoft account. I think the chances of having the same problem are slim and it’s very odd. Could there be an issue with a wifi network and it is “infecting” my computers? Or perhaps some way I’m using the computer that may cause this problem to keep happening?

      MZ
      Muhammad Zubyan Author Mar 1, 2022

      I think the driver isn’t compatible with your laptop because sometimes laptop manufacturers release custom drivers for their laptops. Let me know the exact model number of your laptop so that I can find perfect driver for your laptop.

    AR
    Arsh rao Mar 13, 2022

    Hi I tried all setting that you mentioned above but no results found.stiil my wifi disappear

      MZ
      Muhammad Zubyan Author Mar 16, 2022

      Are you on a laptop? If yes please let me know the exact model number of your laptop. If you are using a computer try these steps below:-

      1. Search for Command Prompt and click “Run as administrator”.
      2. Once the Command Prompt window opens type the following command:-

      netcfg -d

      3. Wait for the command to run then restart your computer.

      Check to see if the issue is resolved

      JL
      juniel luv Mar 17, 2022

      In solution 2, wlan autoconfig right click and see whether its on start or stop. press start.

    AM
    amn357 Aug 17, 2022

    Just wondering if all the people having this issue bought their Windows 10 key online for cheap? I am having this issue. Its was after an update and I just keep thinking this is Microsoft messing with us for not paying full retail.

      MZ
      Muhammad Zubyan Author Aug 17, 2022

      I don’t think buying a cheap activation key has to do anything with this issue. Because users without a key are also facing this issue.

    SN
    snowy Sep 18, 2022

    What a fantastic site Appauls is! I thought I’d have to do a system restore to obtain my lost wifi settings. It can be nerve-wracking to think no internet, no fix… Instead, a few simple steps from here! Thank you!

    KK
    Kk Dec 18, 2022

    Thank you

    AN
    andypark Jan 3, 2023

    Where and how can I possibly download the wifi driver in solution 4 if I can’t connect to the internet?

      MZ
      Muhammad Zubyan Author Jan 4, 2023

      You can download it in your phone or transfer it from another computer.

    GG
    Gabriel Griesbaum Jan 18, 2023

    Solution 3 solved this problem after a great deal of frustration sifting through microsoft forums.

    Thanks!