Mass Effect franchise is one of the most popular third person shooter RPGs of all times with its amazing storylines and choice-based endings. However, bugs have always been there for gamers to deal with and this error is one of the most notorious ones. There are even people who never managed to deal with it properly.
The error message appears after the game crashes. The problem is probably graphics-related and there have been people who claimed they managed to solve it by lowering their graphics settings. This is not a viable method for people with powerful PCs so follow the methods below to try to fix it in other ways.
What Causes the Mass Effect Andromeda DirectX Error?
Mass Effect Andromeda DirectX often appears when the game runs of memory if you don’t have sufficient RAM. This can be solved by adding more paging file memory to jump in. Sometimes the graphics driver doesn’t support the game fully and you should try and use a different one.
Also, the game sometimes doesn’t support overclocking or using multiple monitors so try running the game without this.
1: Change the Size of Your Paging File
The paging file or virtual memory on your computer is a sort of a RAM extension. It uses a certain amount of space on your hard drive to use as RAM if it runs out. Still, the hard drive is several times slower than RAM but it can help out certain games and it can definitely cause Mass Effect to crash on you so try out this method.
- Right-click on the This PC entry which can usually be located on your Desktop or in File Explorer. Choose the Properties entry.
- Click on the “Advanced system settings” link at the right of the window and navigate to the Advanced tab. Under the Performance section, click Settings and navigate to the Advanced.
- Under the Virtual memory section, click Change. If the checkbox next to the “Automatically manage paging file size for all drives” setting is chosen, uncheck it and choose the partition or drive where you wish to store the virtual memory.
- After you have selected the proper disc, click on the radio button next to custom size and choose the Initial and Maximum size. The rule of thumb to solve the problem with this error is to allocate 1.5 times the amount of RAM you have.
- Make sure you set the initial and maximum size to the same value to avoid major changes. Check to see if the Mass Effect Andromeda DirectX error still appears after launching the game!
2: Stop Overclocking your GPU
The error often appears when users overclock their GPUs. Overclocking is a thing where users alter the maximum frequency of the graphics of the central processor to a value that is above the recommended one set by your GPU’s manufacturer. This can give your PC a significant performance and speed advantage when playing video games and improve it in all ways.
Returning your processor’s frequency to its original state depends on which software you used to overclock it in the first place. Stop overlocking your GPU and check to see if the issue persists.
3: Update or Roll Back Your Graphics Card Driver
The thing about games and graphics card manufacturers is that you never know if a driver update will mess up or fix a game. Sometimes the game works badly on the current driver you have but the new one fixes all problems. In other cases, when users install the latest drivers, the game starts crashing and they are forced to roll back.
- Click the Start menu at the lower-left part of the screen, type in “Device Manager” afterward, and select it from the list of available results by simply clicking the first one.
- You can also press the Windows Key + R key combination in order to bring up the Run dialog box. Type in “devmgmt.msc” in the dialog box and click OK in order to run it.
- Since it’s the graphics card driver you want to update on your computer, click the arrow next to the Display adapters section, right-click on your video card and choose the Uninstall Device option.
- Confirm any dialogues or prompts which may ask you to confirm the uninstallation of the current graphics device driver and wait for the process to complete.
- Look for your graphics card driver on the card’s manufacturer’s website and follow their instructions which should be available on the site. After performing a search for your card, OS, and CPU architecture, you should try various different drivers, starting from the newest one.
- Save the installation file on your computer and run the executable from there. Your computer may restart several times during the installation.
- Check to see if the Mass Effect Andromeda DirectX error message appears after launching the game.
Nvidia Drivers — Click Here!
AMD Drivers — Click Here!
4: Disable Your Second Monitor
This method might be very helpful to users using two monitors. Older games simply fail to accept thing kind of technologies so it might be best to disable it.
If this doesn’t work, you can disable these monitors completely but these steps differ depending on which graphics card you have installed: Intel, NVIDIA, or AMD.
NVIDIA Users: Right-click Desktop >> NVIDIA Control Panel >> Display tab >> Set up multiple displays >> Disable all monitors except your PC screen.
AMD/ATI Users: Open AMD Catalyst Control Center >> Display management >> Disable all monitors except your PC screen.
5: Stopping Third-Party Applications
If none of the above methods work for you, then you must see if there are any third-party applications running in the background that you are not using. These applications bottle-next the computer and lead to conflicts which might result in the error under discussion.
One such error that we came across was where Team Viewer was running in the background and it was utilizing DirectX for its own purposes. This caused a conflict with the game and hence Mass Effect Andromeda doesn’t work. The thing about Team Viewer (and other similar applications) is that they don’t close until you end their task.
- Press Windows + R, type “taskmgr” in the dialogue box and press Enter.
- Once in the task manager, search for any applications running in the background. Right-Click on them and select End Task.
- Restart your computer and see if the issue has been resolved.