Fix: iPhone’s Dead ‘Won’t Turn On’

Have you ever experienced a dead iPhone scenario? If you are wondering what it is, let me explain. You are doing some internet browsing or gaming as usual, and suddenly your iPhone turns off. You are trying to turn it back on, but it does not respond. After a couple of tries, you realize that your iPhone has passed away.

But wait, that’s it? Is Your iPhone Really Dead!?

Well, probably not, but if you don’t do the right steps for turning it on, you may not be able to use it. Several users have reported this kind of scenario over the past. They have tried different tricks to fix the problem, like living the device on charge overnight. However, these methods do not solve the issue.

So, how can you turn on your dead iPhone?

After we managed to find an iPhone with this kind of problem, we tried various procedures for solving the problem. And, for our, and your luck, we successfully managed to bring our device to life. In this article, I will explain the procedures and methods used in our case, as well as some other helpful tips and tricks that may help in your situation. Here you can find all that you need to turn on our dead iPhone.

Dead iPhone Symptoms

Before we jump into the procedure for switching on your iPhone, check if your device shows some of the following symptoms. That’s how you will know that you are on the right track.

  • You are pressing the home button, but it won’t turn on.
  • Your iPhone works only when connected to a charger.
  • Your device shows a black screen, without any information on it.
  • If you press the home or power button, you see the Apple logo on the screen for a couple of seconds, and then, it turns off again.
  • “Connect to iTunes” message pops up, and if you connect it, nothing happens.

Now after you assured that your iPhone manifest some of the previous symptoms, we can start with the first solution on our list. Keep in mind to check if your problem still exists, after completing each step.

Dead iPhone Solutions

Step 1: Forced Restart

If you are confused about that how can you restart your device when it doesn’t respond to your commands read the following instructions. This is a Forced Restart which differentiates from the standard reboot. It does not include the use of your iPhone’s touchscreen.

  • If you have an iPhone 6S/6S Plus or below, including all the iPod Touches and iPads, press and hold Power and Home simultaneously until you see the Apple logo.
  • If you have iPhone 7/7 Plus, push and hold both, Volume Down and Power. Keep them pressed at least 10 seconds simultaneously until the Apple logo appears on the screen.
  • For iPhone X, iPhone 8, and 8 Plus the procedure is a little different. Press and quickly release Volume Up. Then, press and quickly release Volume Down. Now, push and hold Power until you see the Apple logo on the screen.

After you successfully finished this step, check if your device is back to normal.

Step 2: Plug-In

If your iPhone doesn’t show any signs of improvement after you perform the Step 1, you can try the following procedure.

  • Plug your iPhone to its original wall adapter and leave it to charge at least an hour.
  • After an hour of charging, perform the instructions from Step 1, but do not disconnect the device from the charging adapter. Do the procedure while charging the iPhone.

Step 3: Clean it Up

If your iPhone doesn’t show any signs of charging, you should take a look at the charging port of the device. While using our iPhones in everyday life, millions of tiny particles reach into the charging port. The accumulation of debris, in some cases, may prevent the device from charging. Clean the lightning port using soft materials (do not use metal). You can use your old toothbrush, for example. Make sure you remove any debris and dirt from the opening. If you are experiencing charging issue with your iPhone, check the following link iPhone 8/8 Plus and iPhone X Charging Issues. Additionally, check the power cable. If it is damaged or it gets warm during the charging, you may need a new charging cable. After you finish these procedures, try performing Step 2 and Step 1 accordingly.

Step 4: Connect to iTunes

Many users reported that after they charged their iPhones and tried performing the Force Restart process, their device screen shows a message “Connect to iTunes.” After the message appears, their iPhones freeze immediately. If you experience this on your iPhone, you should put your device into Recovery Mode. You can find the process explained in the next part of the article.

Step 5: Recovery Mode

If you want to put your iPhone into Recovery Mode, first connect your iDevice to iTunes on your computer. After you establish the connection, follow the instructions for Forced Restart for your iOS device from Step 1.

Step 6: Restore

Once the restore message appears, click on Restore and set up your iDevice.

The Dead iPhone Prevention

The Dead iPhone scenario happens when your iPhone experience an iOS crash. If you want to prevent this problem, you should regularly turn off your iDevice at least once a week. It sounds simple, right? Just press the Power button and hold it until you see the “Slide to Power off” message on your screen. After your device turns off, you can press the Power button again to turn on the iPhone and continue using it as usual.

Power Button Issues?

Sometimes as a result of physical drops your power button may stop working. If you experience this kind of power button issues, you should get your device to an authorized service and fix the power button. However, if for any reason you can’t do that, here I will show you how can you restart and turn off your iPhone without using the Power button.

Restart Your iPhone With a Non-Functional Power Button

Go to Settings and tap on General. From there, choose Accessibility. Scroll down to the Bold Text option, and enable it. You will see a message telling that your iPhone will restart. Just confirm the action and your device will reboot.

Turn off Your iPhone With a Non-Functional Power Button

If you want to turn off your iPhone but liyou have Power Button issues, you can use the Assistive Touch Menu. Here is the procedure how to enable it.

  • Go to Settings and open the General From there, choose Accessibility, and click on Assistive Touch. A little gray square with a light circle inside will appear on your screen.
  • Now tap on Customize Top Level Menu click on the “+” icon for adding a field to the menu.
  • Tap on the new button and from the options choose Lock Screen. Now you have a Lock Screen option in your Assistive Touch Menu.
  • To power off your device press and hold the Lock Screen button from the Assistive Touch Menu until you see a “Slide to Power off” message on your screen.
  • Slide the screen, and your device will switch off.

Your Home Button Doesn’t Work?

If your Home Button does not work properly, you can use the Accessibility Menu for adding a home button functionality on your screen. If you are interested, you can check out our in-depth article on the following link

iOS Updates

If you own an older iPhone model such as iPhone 4s or 5c, I suggest waiting before you update the iOS to the latest version. Apple doesn’t make the new versions of iOS available for older phones or apps that run on a 32-bit architecture. Also, wait for a few weeks after the initial iOS release date before you hit the update button on your iPhone. That is how you can assure that you will download a well-tested and bug-free version of the software.


If you tried the methods for turning on your iPhone explained in this article, and still experiencing the dead iPhone issue, you should take your device to an authenticated Apple repair center. We suggest contacting directly to Apple. You can do it on the following link Apple Support.

Let us know if you found the solution to your problem in this article. Additionally, if you are familiar with any other methods for fixing this kind of iPhone problems, feel free to share them with us.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.