Fix Discord Stuck on Connecting

6 Methods to Resolve Discord Stuck on Connecting/Not Connecting at all

Discord is a pretty popular VOIP app, especially in the gaming communities. It allows users to do voice/video/text chats with other people. But Discord users are experiencing some problems with the Discord app. It seems like Discord app isn’t getting connected for a lot of users. The majority of the users are reporting that their discord is stuck on connecting. This obviously prevents them from using the app despite having a working internet connection.

Discord not connecting
Discord not connecting

What causes the Discord stuck on connecting screen issue?

There are a few things that can prevent Discord from connecting. Here is a list of the things that can cause be behind this issue.

  • Antivirus Application: Antivirus applications are known to cause issues with internet connectivity. Since antivirus applications try to protect you by blocking the connections, it’s not uncommon for these applications to flag a perfectly fine connection and, therefore, block the connection of a legitimate app. This might be happening with the Discord users.
  • Proxy Server: This issue can also be caused by the use of a proxy server. If you are (were) using a proxy server or your network is configured to use a proxy server then that might be causing this issue.

1. Turn off Browsing Protection

A lot of antivirus applications come with a feature named browsing protection and this feature can cause issues with the Discord. If you are using the F-Secure Safe, then the issue is highly likely related to the F-Secure Safe since it is known to cause this issue. Follow the steps given below and disable the Browsing Protection feature of F-Secure Safe

  1. Open the F-Secure Safe
  2. Click Browsing Protection from the bottom
Select Browsing Protection
F-Secure Safe Browsing Protection
  1. Toggle off the Browsing Protection from the top right corner
  2. Click Ok
Turn off F-Secure Safe Browsing Protection
Turn off F-Secure Safe Browsing Protection

This should fix the issue.

Note: If you are using some other antivirus application then try to turn off its browsing protection feature as well. Almost every antivirus application these days have this feature. Even if your antivirus application doesn’t have this feature, try to disable the antivirus application for a while to see if it is interfering with the connection. If the issue gets resolved after disabling the antivirus then either keep the program disabled or install another one.

2. Change the Network Settings

Since the issue is with the internet connectivity, there’s a very high chance that it is caused by your internet or proxy settings. Changing the internet settings to not use the proxy servers has fixed the issue for a considerable amount of users. So we will try that now.

  1. Hold Windows key and press I
  2. Click Network & Internet
Select Network & Internet
Windows Network Settings
  1. Select Proxy from the left pane
  2. Scroll down and toggle off the option Use a proxy server
Turn off Proxy Server
Turn off Proxy Server

That’s it. This should rectify the issue.

Alternatively

  1. Press “Windows” + “R” to open the Run prompt.
  2. Type in “Control” and press “enter” to open the Control Panel.
    Accessing the Classic Control Panel interface
  3. Click on the “Network and Internet Options” and then select the “Internet Properties” button.
  4. Click on the “Connections” tab and then select “Lan Settings” from the bottom.
    Open LAN settings in Internet Options
  5. Make sure to uncheck the “Use a Proxy” box and save your settings.
  6. Launch Discord and check to see if it connects properly.

3. Update Discord

Discord gets updates on a pretty regular basis so it might just be the previous update that introduced this bug in the application. This should be the case if you started experiencing the issue after an update. If the methods mentioned above didn’t solve the issue then, unfortunately, there isn’t anything that we can do. These types of bugs are usually fixed in the next update so the best thing that you can do is to just wait for the Discord update. You don’t have to do anything though, the Discord app will automatically get the update. So just try to open the Discord every now and then to see if the issue is resolved.

Note: In some cases, the Firewall might block an app’s connection and prevent it from communicating with its servers. Therefore, it is recommended that you allow Discord through the Firewall and also make sure that the date and time settings are set properly.

4. Changing DNS Settings

In some cases, the DNS settings might prevent discord from being able to establish a secure connection with its servers. We can reconfigure these settings and see if that solves our issue. For that:

  1. Press “Windows” + “R” to open the Run prompt.
  2. Type in “ncpa.cpl” and press “Enter”.
    Opening Networking Settings in Control Panel
  3. Right-click on the internet connection that you are using and select “Properties”.
  4. Double-click on the “Internet Protocol Version 4(IPV4)” option and check the “Use the Following DNS Server Addresses” option.
    Double-clicking on the IPv4 option
  5. Type in “8.8.8.8” in the “Preferred DNS Server” option and “8.8.4.4” in the “Alternate DNS Server” option.
    Note: If these don’t work, type in “1.1.1.1” and “1.0.0.1” and check if they work.

    Changing DNS Settings
  6. Click on “OK” to save these settings and try to chat on Discord.
  7. Check to see if the issue persists.

5. Reset your Network Configurations

A lot of users reported that resetting their Network Configuration has fixed the discord not connecting issue for them. To reset your Network Configurations, follow the steps below:-

  1. Hold the Windows Key and Press X. Choose Command Prompt (Admin) or PowerShell (Admin).
  2. Now type the following commands one-by-one:-
    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
  3. Once that’s done restart your computer. Check to see if the issue is resolved.

6. Deleting File

In some cases, the Discord Settings file might have gotten corrupted due to which this issue is being triggered. Therefore, in this step, we will be deleting this file and then check to see if the issue is fixed. Discord automatically generates a new file so you don’t need to worry about anything. In order to delete the file:

  1. Press “Windows” + “R” to open the Run prompt.
  2. Type in the following address and press “Enter” to open it.
    %appdata%
    %appdata% as a Run command
  3. Navigate to the “Discord” folder and scroll down until you view the “Settings” file which is in the “.JSON Source File” format.
  4. Select this file and press “Shift” + “Delete” while it is selected to remove it completely.
  5. Launch Discord and check to see if the issue persists.

7. Troubleshoot Compatibility with Discord

In certain cases, Discord might be having interference from a Windows setting or program which might be preventing it from being able to connect to its servers. Therefore, in this step, we will simply let Windows troubleshoot the compatibility of the application and then check to see if the issue still persists. For that:

  1. Right-click on the Discord’s Executable on the desktop or in its installation folder.
  2. Select “Troubleshoot Compatibility” from the list and let the Windows prompt detect problems.
    Troubleshooting compatibility of Adobe Premiere Pro
  3. Try the “Recommended Settings” and then test the application.
  4. Check to see if it runs in the recommended state.
Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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