Fix: Bluetooth Couldn’t Connect on Windows

The Bluetooth ‘Couldn’t connect. Try connecting again’ error is usually caused by outdated Bluetooth drivers etc. due to which users aren’t able to connect/pair with their smartphones or any other peripherals. In this modern era, everything is becoming wireless for which Bluetooth plays an essential role. This includes gaming peripherals, wireless charging, wireless speakers etc. everything requires a Bluetooth connection.

However, there are certain errors that can prevent it. Many users have recently reported this issue but an official fix from Microsoft is yet to come. No one knows how long that might be but there are several solutions that you can try to solve your problem. In this article, you’ll just find that — effective solutions that’ll solve your issue.

What causes Bluetooth Couldn’t Connect on Windows 10?

There isn’t a specific thing that causes this problem, however, the generic reasons are the following —

To solve your problem, please follow the below-mentioned solutions:

Solution 1: Run the Troubleshooter

To start off, let us make sure that the error isn’t something that the Windows Troubleshooter can solve. Therefore, to eliminate the possibility, you should try running the Bluetooth Troubleshooter first. Here’s how:

1. Press Winkey + I to open Settings.
2. Go to Update and Security.
3. Navigate to the Troubleshoot tab.
4. Scroll down and locate Bluetooth.
5. Select it and then click ‘Run the troubleshooter’.

   

Solution 2: Updating your Drivers

As we mentioned, one of the reasons for the error could be your outdated Bluetooth drivers in which case you’ll have to update them. To update your drivers, follow the given instructions:

1. Go to Start menu, type Device Manager and open it up.
2. Expand Bluetooth to see the listed drivers.
3. Right-click your device driver and select ‘Update driver software’.

   

4. Wait for it to complete.
5. Reboot and try pairing again.

Solution 3: Restarting Services

Sometimes, the issue can be caused if the Bluetooth services on your system aren’t working properly. In such an event, you’ll have to restart them and then try pairing. Here’s how to do it:

1. Press Winkey + R to open Run.
2. Type services.msc in the run search box.
3. Once the Services window opens, locate every Bluetooth related service, double-click to open Properties and select Stop.

   

4. If they aren’t running, then just simply select Start from the Properties.
5. In the Properties tab, select ‘Automatic’ from the drop-list in front of Startup type.
6. Do this for every Bluetooth related service and then reboot your system.
7. Try pairing.

Solution 4: Configuring Bluetooth Services

You can also resolve your problem by editing the Bluetooth Support service a teensy bit. This solution has so far been the most effective so make sure you implement it. Here’s how to do it:

1. In the Services window, locate Bluetooth Support Service and double-click it to open Properties.
2. There, navigate to the Log On tab and in front of ‘This account’, select Browse.

   

3. A window pops up, select ‘Advanced’.
4. Under Common queries, click Find now.
5. Double-click Local Service under the ‘Search results’.

   

6. You’ll be taken back to the previous window, click OK.
7. Once you’ve clicked OK, you’ll be brought back to the Log On tab.
8. Clear the Password and Confirm Password boxes and then hit OK.

   

9. Stop the service if it is running.
10. Now, start the ‘Bluetooth Support’ and ‘Bluetooth Handsfree’ services.
11. After that, press Winkey + I to open Settings.
12. Go to Devices.
13. Turn off Bluetooth and then turn it on again.

    

14. Reboot your system.
15. Try pairing again

Solution 5: Perform a System Restore

If the error persists even after trying solution 4, then performing a system restore is your only choice. System restore takes your system back to a point where the error didn’t occur.

To perform a System Restore, please refer to this article published on our site in quite a detail.