Some Fifa 22 players are reporting that they’re suddenly unable to load a save file from Career Mode. They get the error ‘Failed to Load‘ every time they attempt to load the career save file. This problem is confirmed to occur on both PC and console versions of FIFA 22 (Xbox One, Xbox Series X/S, Playstation 4, and Playstation 5).
After investigating this particular issue, we’ve noticed that there are actually multiple potential causes that might be at the root o the problem. Here’s a list of scenarios where this error might occur when you’re trying to load a FIFA 22 Career save:
- Outdated game version – As it turns out, one reason why you might expect to experience this issue is a scenario in which you’re not actually running the latest version of FIFA 22. To fix this problem, you’ll need to install the latest update available for the game.
- Save file glitch – There’s also a bug that’s mostly affecting console versions where the save file suddenly becomes inaccessible. Several users dealing with this issue have reportedly fixed it after creating a new safe file manually.
- Incompatible Windows username characters – As it turns out if your Windows username contains Cyrillic or any other type of characters that are not Latin, a certain version of FIFA 22 might display this error as the path of the save game is unreachable. To fix this, you’ll need to change the Windows username from the Settings menu.
- Glitched DLC Data Pack 1 – There’s an ongoing issue affecting the DLC Data Pack 1 update that EA pushed recently. If you’re suffering from the same issue, access the Profile tab and delete DLC Update 1 Data pack from the list of items.
Now that we went over every potential cause that will trigger this error, let’s go over a series of fixes that other FIFA 22 players have successfully deployed to recover or at least prevent the issue from resurfacing in the issue.
1. Update FIFA 22 to the latest version
As it turns out, EA Sports has already pushed an update aimed at limiting the scope of this bug.
If you only play Offline and you’re actively preventing your PC or console from installing the latest version, allowing the update to take place has the potential of resolving the issue.
At the time of writing this, EA’s support team has confirmed that an update aimed at fixing this issue was already rolled out on PC, Xbox One, Xbox Series X/S, Playstation 4, and Playstation 5.
Note: Updating the game is not guaranteed to fix your save game retroactively. If the save game is indeed corrupted, updating the game will likely not do anything for you. But if the Career fails to load to the bug that EA has just patched, it should work.
Depending on the platform that you’re playing FIFA 22 on, the instructions for updating your game will be different.
Follow the sub-guide below applicable to your platform of choice.
Update FIFA 22 on Origin (PC)
To update a FIFA 22 on origin, start by ensuring you are logged into the account that holds ownership of the game.
Next, access the Library tab and right-click on FIFA 22. From the context menu that just appeared, click on Check for Updates.
Update FIFA 22 on Steam (PC)
On Steam, the instructions for updating FIFA 22 are a little bit more tedious, since you need to do it from the Properties menu of the game.
Here’s what you need to do:
- Open up Steam on your PC and make sure you sign in with the account where you own FIFA 22 on.
- Access the library tab and right-click on FIFA 22, then click on Properties from the context menu that appeared.
Note: You can also right-click on the game directly from the side menu on the left. (if you have it enabled)
- Once you’re inside the Properties menu of FIFA 22, access the Updates tab from the menu at the top.
- From the Updates menu, go under Automatic updates and change the drop-down menu to Always keep this game up to date.
Note: If there is a pending update for this game, it will begin installing as soon as you save the changes.
- Launch the game once again and see if the save game issue is fixed.
Update FIFA 22 on Xbox One
- Make sure you are on the home screen of your Xbox One console.
- Access the My Games & Apps tab.
- From the next menu, select the Updates tab from the menu on the left.
- With the Updates tab select, move over to the right-hand side menu, and install every update available for FIFA 22.
- Once FIFA 22 is updated, launch the game again and see if the save-game issue has been fixed.
Update FIFA 22 on Xbox Series S / X
If you’re on Xbox Series S or Xbox Series X, the process of updating is a little easier.
Here’s what to do:
- From the home screen of your Xbox console, select FIFA 22, then press the Options button on your controller.
- Next, from the context menu that just appeared, select Manage game and add-ons.
- From the dedicated menu of FIFA 22, access the Updates Menu from the menu on the right.
- Once you’re inside the next menu, hit Update all, confirm at the confirmation prompt, and wait until the update is complete.
- After the update is installed, launch FIFA 22 once again and see if the save game issue is fixed.
Update FIFA 22 on Playstation 4
Just like on Xbox Series X and S, you can update FIFA 22 directly from your library menu by utilizing the vertical context menu.
Here’s how to do it:
- From the home screen of your PlayStation 4 system, use your controller to access the Library menu.
- Once you’re inside the Library menu, select FIFA 22 from the list, then click on Check for Updates from the vertical menu on the left.
- Once FIFA is updated to the latest version, launch it again and see if the save issue is fixed.
Update FIFA 22 on Playstation 5
If you previously disabled automatic updates on Playstation 5, follow the instructions below to force the installation of the pending update for FIFA 22.
Here’s what you need to do:
- Turn on your PS5 system and make your way to the Home screen.
- From the home menu, select Games from the top-left section of the screen.
- Cycle through your games using the left-thumbstick and select FIFA 22.
- Next, press the Options button on your controller.
- From the context menu that just appeared click on Check for Updates, then wait until the operation is complete.
- Launch FIFA 22 once again and see if there save issue is fixed.
In case you were already on the latest game version or updating didn’t fix the save issue in your case, move down to the next potential fix below.
2. Create a new Save file manually
The most consistent way to ‘resurrect’ a save file that is refusing to load is to create a new Save file using the manual save menu.
A lot of users have reported that once they did this with a completely new career, the old save that was giving the Failed to Load error suddenly loaded successfully.
To perform this fix, you need to access the manual save interface by pressing square on Playstation, X on Xbox, or by clicking the Save hyperlink on PC.
This will help you bypass the issue in case the autosave function is broken on that particular Career mode.
If the scenario described above is not applicable in your case or it didn’t help you fix the issue, move down to the next potential fix below.
3. Change Windows username (PC Only)
If the method above was not effective in your case, you should also consider a situation where you’re using a Windows username that contains characters from a different set (not Latin).
If you have Cyrillic letters, depending on the version of Windows, certain characters might be unreadable by the game in the path of your data, so the reason you are getting the ‘Failed to Load’ error is because the save can’t be retrieved.
In case this scenario is applicable, you should be able to fix it by ensuring that your Windows username only has Latin letters in the username.
Follow the instructions below to enforce this fix and ensure that your Windows username only contains Latin letters:
Note: The instructions below will only work if you’re on Windows 10 or Windows 11.
- Press Windows key + I to open up the Settings menu on your PC.
- From the Settings menu, use the side menu on the left to access the Accounts tab.
- Next, move over to the right-hand section and access the Your Info menu.
- Once you get to the next menu, scroll down to the Related Settings section, then click on Accounts.
- If you’re using a Microsoft account, you will be sent to a Microsoft page. Once you’re there, click on your Name (above your email) to access the Your Info tab.
- From the next menu, click the Edit Name hyperlink, then remove any non-latin characters before saving the changes.
- Save the changes, then reboot your PC to allow the name changes to propagate to your Windows username, then launch FIFA 22 once again and see if the problem is now fixed.
If the problem is still not fixed, try the final method below.
4. Delete Data Pack 1
If you’ve come this far without a viable fix, one last potential solution is to Delete the DLC Update 1 data pack.
This fix was reported to be effective by a lot of users facing this issue, but there’s a major downside in the fact that you will lose all your career-related data. The good news is, you will probably be able to retrieve all your FUT-related data.
Once you delete the DLC Update 1 data pack, you should make a new file and you’ll still have your Ultimate Team, but not the career saves the file.
Here’s how to do this:
- From the main menu of FIFA 22, go to Customize and choose Profile from the list of options.
- Select Delete, then select the DLC Update 1 Data pack then confirm your choice.
- Restart FIFA, then attempt to load the save files once again to see if the issue is fixed.