How to Fix PlayStation Network Error E2-821130A6
Error E2-821130A6 indicates there is a problem with the account management on the PlayStation Network, which is why you are unable to activate the account. The error typically occurs when the account is already activated as primary on another console. However, other causes, including network issues or server maintenance, can also contribute to this issue.
As we discussed the causes, let’s try quick solutions: First, restart the console. Restarting the console will help clear the bugs and glitches, along with refreshing the network, which might resolve this issue. Furthermore,
1. Deactivate All Devices
It is possible that the account is activated and set as primary on another console, which might be why you are getting this error while activating the account on your console.
Deactivating all the devices will ensure no account is activated and set as primary on other consoles.
- Login to your PlayStation account from your browser.
- Go to the Account Settings and find the option related to Deactivate All Devices.
- Enable this option to deactivate all the accounts.
- Once done, try reactivating the account again.
2. Restore Your License
When you restore your license, it syncs all your account-purchased content with the console, fixing any mismatches preventing the account from activating.
- Go to Settings, then go to User and Accounts.
- Then, select Other from the left pane.
- Then, select Restore License from the right.
- Finally, select Restore.
- Once done, check if the issue is resolved.
3. Wait Patiently
This issue is mostly caused by a server issue on the backend. If that’s the case, the only thing you can do is wait patiently for this issue to be resolved. Please don’t reset anything or make any changes to your device, as the issue is likely due to a problem from the backend.
4. Contact the Support Team
While waiting, you can contact the PlayStation support team. Since none of the issues helped resolve the error message, it is highly recommended that you contact the support team. They can better diagnose the issue and suggest a solution according to the situation.
