The error code TFLA0002 in The Finals can prevent users from logging into the game across all supported platforms. This issue often arises following an update patch to the game or even after a fresh installation. One of the primary causes of this error is the lack of a linked Steam account to the player’s embark. This linkage is necessary for authenticating with the embark ID, which is essential for accessing The Finals.
However, the error is not solely linked to account linkage issues. It could also stem from a variety of other factors, such as a weak internet connection, corrupted game files, and misconfigured network settings, all of which could interfere with the game’s ability to connect to its servers and authenticate your login.
Additionally, during research on this error, it has been noted that some players have faced this issue due to the usage of special characters in their Steam’s username.
1. Basic Troubleshooting
Let’s start with some basic before moving on to more detailed troubleshooting.
- Status: Ensure that the servers of The Finals are operational.
- Relaunch: Close the game and open it again. On a PC, ensure to terminate all the game-related processes in the Task Manager.
- Restart: Turn off your system and router for a minute before powering them back on.
- Host: If you are part of a cross-play party, make sure that you are the host.
- Scaling: On supported hardware, adjust the game’s resolution scaling to Intel XeSS.
- Polling Rate: Set the game’s polling to the maximum of 1000 Hz.
2. Link Your Platform Account with The Embark ID
You will encounter the TFLA0002 error if the game servers fail to authorize your game ID against the platform account, leading to a refusal of the connection request. Here, linking your platform account with the Embark ID will resolve the issue. For clarity, Embark is the development studio behind The Finals.
- First, close the game and its launcher.
- Launch a web browser and visit the official The Finals website.
- Scroll down and click on Player Support.
- Navigate to the Account FAQ, find the How do I Connect section, and copy the Embark ID URL to ensure you are directed to the official link.
- Open the URL in a new browser tab and log into it using your Finals credentials.
- In the Connected Platform section, link your platform account (e.g., Steam or PSN) with the Embark ID.
If your accounts are already linked, do not unlink them unless you are prepared to lose your game progress or rewards. If you do not have any other platform account linked to the Embark ID, unlinking it from the platform account will also permanently delete your Embark account, and a new Embark account will be created.
3. Edit Your Profile Name on the Platform
The error code TFLA0002 may appear if your profile contains special characters or non-English characters, as the game servers are not configured to process such names. Additionally, any recent name change that has not correctly propagated to the game servers can trigger the error.
To fix this, edit your profile name on the platform or revert it to the previous one, if necessary. We will outline the steps for changing the profile name on Steam, but you should adapt the instructions according to your gaming platform.
- Launch Steam and click on your username in the upper right corner.
- Navigate to Profile > Edit Profile > General.
- Immediately after clicking on the field labeled Profile Name, enter a new name ensuring it is in plain English and devoid of special characters, unusual formatting, emojis, or elements from other languages. If your name was:
John✨ change it to John
- You can also revert to an old profile name, which you can find in your Steam aliases, especially if the error started after a recent name change.
- Save the changes and relaunch Steam.
- Try to open The Finals and log into it.
4. Disable Devices Causing Dual Input
Dual inputs can cause the game’s server to refuse response due to conflicting requests, which results in the TFLA0002 error. Disabling or disconnecting devices causing dual inputs should solve the issue.
4.1. On a Console or PC
- Shut down your console or PC and disconnect all external devices like a wireless mouse.
- Reconnect only the essentials, such as controllers on a console or a wired keyboard and mouse on a PC.
- Turn on the console or PC and open The Finals.
4.2. On a Laptop
If you are playing The Finals on a laptop, the touchpad might be generating dual inputs, which you need to disable.
- Right-click on the Windows icon and select Device Manager.
- Expand the Mice and Other Pointing Devices section.
- Right-click on your Touchpad and choose Disable Device.
- Restart your laptop and open The Finals.
5. Verify the Integrity of Game Files of The Finals
If The Finals exhibits the TFLA0002 error due to damaged game files, verifying the integrity of the files can resolve this issue.
- Open Steam and access your Library.
- Right-click on The Finals and select Properties.
- Navigate to the Local Files tab and click on Verify Integrity of Game Files.
- After completion, relaunch Steam and open The Finals.
6. Change Launch Options of The Finals (Steam Only)
The TFLA0002 error can also result from an incompatibility between the game and the system’s DirectX. Using Steam’s Launch Options to force the game to run in DirectX 11 can correct this problem.
- In your Steam Library, right-click on The Finals.
- Go to Properties > General.
- Enter the following in the Launch Options:
- Close the Properties window and start The Finals.
7. Try Different Network Modifications
The TFLA0002 error may occur if your network restricts the game’s access to its servers in real-time due to an invalid DNS cache, DHCP issues, or router firmware problems. Different network modifications can help resolve this issue.
7.1. Flush the DNS Cache and Renew the IP (PC Only)
- Press the Windows key and type Command Prompt.
- Right-click on it and select Run as Administrator.
- Confirm the UAC prompt, then execute the following commands one by one:
ipconfig /flushdns ipconfig /release ipconfig /renew
- Close Command Prompt and test The Finals.
7.2. Change the DNS Servers
The steps may vary depending on your gaming platform; below, we provide instructions for a Windows PC.
- Right-click on the Network icon in the system tray and select Network and Internet Settings.
- Navigate to Advanced Network Settings > More Network Adapter Options.
- Right-click on your network connection (Wi-Fi or ethernet) and select Properties.
- Double-click on Internet Protocol Version 4 (TCP/IPv4). In the window that appears, select the option Use the Following DNS Server Addresses.
- Input the following DNS servers and save the changes:
Primary: 126.96.36.199 Secondary: 188.8.131.52
- Reboot your system, re-open Steam and try accessing The Finals.
7.3. Try Another Network
Sometimes, using an alternative network connection can fix the issue.
- Disconnect your system or console from the current network and restart it.
- Connect to a different network (such as your phone’s hotspot) and try playing The Finals.
7.4. Use a VPN
A VPN can bypass network restrictions that may be contributing to the login error.
- Start a VPN application and connect to a server located in your country. For instance, if you are in Canada, connect to a Canadian VPN server. Programs like Express VPN and Proton VPN have successfully resolved the game’s login error for some users.
- Attempt to access The Finals through the VPN connection.
- Switch to the VPN server nearest to your location, then exit the game.
- Disable the VPN, restart your computer, and access The Finals once more.
7.5. Reset the Router
Before resetting your router, ensure you have the necessary information to reconfigure it post-reset.
- Find the small reset button on your router, which might be located on the back or bottom.
- Using an object like a paper clip, press and hold the reset button for about 30 seconds.
- Wait for the router to restart and then configure it once the lights stabilize.
- Try accessing The Finals again.
8. Reset Your Firewall Rules
If recent firewall changes have caused conflicts with the game, resetting your firewall rules can clear the error. This might necessitate adding an exception for the game in your firewall.
As an example, we will list the steps to reset the ESET firewall, but ensure you follow the instructions tailored to your particular firewall software.
- Launch ESET and go to Setup > Network Protection.
- Click the gear icon next to Firewall and select Configure.
- Click the Reset button (a circular arrow) in the subsequent window and choose Revert to Default.
- After making these changes, try launching The Finals again. You may need to add an exception for the game in your firewall in some cases.
9. Disable TPM in the System’s BIOS
The TFLA0002 error could be a result of the Trusted Platform Module (TPM) interfering with the game’s execution and preventing access to necessary resources. Disabling the TPM in the system’s BIOS might fix the error.
Proceed at your own risk, as TPM is part of a security mechanism for your system, and disabling it may induce unintended consequences.
- Enter your system’s BIOS setup and navigate to Advanced > PCH-FW Configuration.
- Look for the TPM (or PTT on Asus systems) and disable it, then save your changes.
- Reboot into Windows and start The Finals. If the system fails to boot, you may need to enable TPM again.
10. Reinstall The Finals
If you are facing the TFLA0002 error due to a damaged game installation, perhaps caused by a system crash or a faulty game update, reinstalling The Finals could solve the problem. Before you begin, back up essential data such as screenshots or saved games.
We will provide steps for reinstalling The Finals on Steam, but similar steps can be followed according to your gaming platform.
- Open Steam and click on the Library section.
- Find The Finals in your game list, right-click it, and choose Manage > Uninstall.
- Confirm the uninstallation process and, once complete, shut down Steam.
- Restart your computer and router.
- Open Steam again and reinstall The Finals. On a console, ensure you download the full version of the game (approximately 9 GB), not the Beta version (roughly 6 GB).
- Try logging into The Finals.
11. Reset the Console or System while Keeping Apps and Games
Lastly, system or console errors can prevent proper communication with game servers, resulting in error TFLA0002. Resetting your console or system while keeping apps and games might resolve the issue.
Below we outline the process for an Xbox console:
- Access the Xbox Guide and navigate to Profile & System > Settings > System > Console Info > Reset Console.
- Choose Reset and Keep My Games & Apps.
- Confirm the action and once the process is finished, restart the console.
- Launch The Finals and attempt to log in.
If the error persists after all the previous steps, consider factory resetting your system or console as a last resort. Before resorting to a PC factory reset, you could try using a registry cleaner or similar maintenance tool, then retry The Finals.