How to Fix Error 0x803f9008 on Xbox One and Xbox Series X/S

The 0x803F9008 error code is encountered when users try to play a game on their Xbox One or Xbox Series X/S console. This problem is mostly sighted when affected users try to play a game from their digital library or when offline mode is enabled.

Error Code 08003f9008
Error Code 08003f9008

When troubleshooting this issue, you should start by investigating the potential courage of the Microsoft Xbox Live Servers. If everything is alright, the problem is either caused by a glitched Xbox account or by the fact that your console is not set as primary on the account you’re using to play digital games from your library.

Here’s a lit of fixes that should allow you to troubleshoot the 0x803F9008 error code on an Xbox One and Xbox Series S/X console:

1. Check the status of the Xbox Live servers

Checking the Xbox server status to determine if there are any issues is the first thing you need to do. This will save you from troubleshooting a widespread issue beyond your control. 

This 0x803F9008 error code could be a symptom of ongoing maintenance or an outage affecting the Xbox Live Servers. 

Start by visiting the official Xbox support website, where you can view the live servers’ current status.

You can view a list of every Xbox service once you are on this website. If the services are operating properly, the related icon should be green.

Check the Xbox Servers
Check the Xbox Servers

If the icons associated with Account & Profile & Games & Gaming are green, there is no associated server problem causing this issue. 

If Microsoft currently reports issues with these two components, there’s a big chance the Xbox Error Code 0x803F9008 is beyond your control. In this case, the option is to wait for Microsoft to resolve this problem.

You can also check Downdetector to see whether other users report issues with the Xbox servers.

Check for issues with Downdetector
Check for issues with Downdetector.

Note: The website has a graph displaying all reports submitted during the previous 24 hours. If you’d like, you may also make a comment or ask a question.

If the investigations haven’t revealed any underlying server issues, move down to the next method below. 

2. Remove your Xbox account

If you’ve previously confirmed that a server issue does not cause this issue, the next thing you should do is log out of your Xbox account before signing back in.

This simple yet effective fix has been confirmed by both Xbox One and Xbox Series X/S users. If an account inconsistency causes the problem, the issue should go away when you log back into your account. 

Here are the steps you need to do in case you don’t know how to do this:

  1. Start by accessing the Guide menu. To do this, press the Xbox button on your console. 
    Press the Xbox Button
    Press the Xbox Button
  2. Use your controller to move to the Profile area when the guide menu appears on the screen. 
  3. Then, log out of your Xbox account by clicking the Sign out button. 
  4. Select Sign Out once again at the confirmation prompt and press the A button on your controller. 
    Sign Out of your Account
    Sign Out of your Account
  5. After successfully signing out, come back in and wait until your Xbox account opens.
  6. Launch any game to see if the 0x803F9008 error still appears when you see the Xbox menu on your screen.

If the problem is still not fixed, move to the next method below. 

3. Make the Console Primary for your account

If you’ve come this far without a viable fix, this problem arises if your consumer thinks you do not own the rights to play the game that triggers the 0x803F9008 error code. 

In this case, you can rectify the issue by setting the console as your home console on the account that holds the rights to the digital licenses. You can do this easily from the Personalization menu of your Xbox console.

To designate your  console as the Home Xbox for the license-holding account, follow these simple steps:

  1. Log in using the account that has the license for the game that is triggering the 0x803F9008 error.
  2. To access the guide menu, press the Xbox button.
    Press the Xbox Button
    Press the Xbox Button
  3. Go under System > Settings > Personalization and click on My home Xbox. 
    Access the My Home Xbox Menu
    Access the My Home Xbox Menu
  4. Choose to Make this my home Xbox from the next option. This will make the console the home Xbox for the currently logged-in account.
  5. Check to see if the problem has been fixed by logging in with your account (the one displaying the error) and see if the 0x803F9008 error is now fixed. 

If your console was already set as the home Xbox, move to the final fix below. 

4. Enable Offline Mode (if applicable)

If none of the methods have allowed you to fix this issue, one fix that will surely work is putting your console offline.

But there are drawbacks to this method. It works fine with single-player games, but you won’t be able to play multiplayer games or games that require an Internet connection in Offline Mode. 

Here’s how to put your console in offline mode and avoid the 0x803F9008 error code:

  1. Press and hold the Xbox button on your controller to access the guide menu.
  2. Next, access the Settings tab via the gear symbol.
    Access the Settings menu
    Access the Settings menu
  3. Access the Network sub-menu from the vertical menu on the left. Then, choose Network options from the menu, then press Go Offline.
    Go Offline on Xbox One / Xbox Series S/X
    Go Offline on Xbox One / Xbox Series S/X
  4. Once Offline Mode has been enabled, launch the game that previously triggered the 0x803F9008 error and see if the problem has been fixed. 

Kamil Anwar

Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.