Fix: Amazon Android App Store Not Working on Windows 11

The Amazon Appstore on Windows 11 sometimes doesn’t open or shows the message “This app will not work on your device,” especially after recent updates or changes to your computer. This problem usually means the app can’t run because your device is missing the support needed for Android apps through the Windows Subsystem for Android (WSA).

The most common reason for this is Microsoft’s plan to end support for WSA by March 5, 2025. Other possible reasons include virtualization being turned off in your computer’s BIOS, your computer’s processor not being supported, or restrictions based on your region.

Now that we’ve identified some possible reasons why the Windows Subsystem for Android isn’t working on your system, let’s go through a few solutions to help you use this new Windows 11 feature.

1. Sideload the Windows Subsystem for Android

According to Microsoft’s official documentation, the Windows Subsystem for Android is only available on the Dev Channel through the Windows Insider Program, and your PC’s region should be set to the United States.

This limitation is likely why the Amazon Appstore isn’t working on your Windows 11 device.

The good news is that there’s an easy way around this. You can sideload the Windows Subsystem for Android without switching to a less stable build.

We’ve tested it, and the latest version of the Windows Subsystem for Android can be installed on supported builds of Windows 11.

Note: If you’re not located in the US, you’ll also need to read the next section to bypass the region lock.

1. First, download the installer package for the Windows Subsystem for Android. Microsoft doesn’t provide a direct download, so we’ll use a third-party site. Go to this online Microsoft Store link generator to get the download link.
2. On the Online link generator page, select ProductID from the first dropdown menu, then enter 9P3395VX91NR in the box, and click the OK icon to search.

   

   Note: 9P3395VX91NR is the product ID for Windows Subsystem for Android. Alternatively, you can choose URL (link) and paste the following:

    https://www.microsoft.com/fr-fr/fr-fr/fr-fr/en-us/p/windows-subsystem-for-android/9p3395vx91nr

3. In the list of results, look for the largest file. It will be an .msixbundle file.

   

4. Download this file, then right-click it and select Open file location. Make a note of where it’s saved – you’ll need this shortly.
5. When the download is finished, press Windows key + R to open the Run dialog box. Type ‘wt’ and press Ctrl + Shift + Enter to launch the Windows Terminal with administrator privileges.

   

   Note: If you see the User Account Control (UAC) window, click Yes to allow admin access.

6. In the Windows Terminal app, type the following command and press Enter to install the package you downloaded:

    Add-AppxPackage -Path <path_to_msixbundle_file>

   Note: Replace <path_to_msixbundle_file> with the path from step 4.

7. If all goes well, the package will start installing. Press the Windows key and start typing Windows Subsystem. You should see it appear in your search results.

   

8. Try launching the Android Appstore again on your Windows 11 device to check if it works now.

If you’re outside the US, you’ll probably also need to bypass Microsoft’s region lock by following the section below.

2. Bypass the Region Lock for the Amazon Appstore

To use the Amazon Appstore on Windows 11, your PC must be in the Windows Insider Program (Developer Channel), the system region should be set to United States, and you’ll need a US-based Amazon account.

If you finished the steps above, you’re already on the developer channel, but region restrictions might still block you. Your PC’s region must be set to the United States for the Amazon Appstore to work.

Don’t worry – you can get around the region lock for the Windows Subsystem for Android. This lets you access the Amazon Appstore from anywhere by bypassing this restriction.

Important: This method assumes the Windows Subsystem for Android is already installed on your Windows 11 device. If not, follow the previous steps first.

This workaround is straightforward. You’ll just sideload the APK file using ADB and a simple -r parameter.

1. Make sure the Windows Subsystem for Android is installed and running on your PC.
2. Next, check that you have ADB (Android Debug Bridge) set up, which allows you to sideload apps. If you haven’t done this, see this guide on how to sideload Android apps on Windows 11.
3. Now, download the latest version of the Amazon Appstore APK. For safety, get it directly from the official Amazon download page.

   

   Note: Copy the file’s location, as you’ll need it soon.

4. Once the download is complete, press Windows key + R, then type ‘wt’ and press Ctrl + Shift + Enter to open a Windows Terminal window as administrator.

   

5. If prompted by User Account Control, click Yes to grant admin access.
6. In the admin Windows Terminal, run the following command to sideload the Amazon Appstore:

   adb install -r <full_path_to_the_APK_file>

   Note: Replace <full_path_to_the_APK_file> with the actual path to where you saved the APK.

7. Wait for the process to finish, then open the Amazon Appstore to check if it’s now working properly.