How to Fix AirPods Case Not Charging Issue? Try these fixes

Your AirPod case may not charge mainly due to issues with the AirPod case itself or an incompatible charger or cable. The case issues might range from an AirPod case filled with lint to being faulty altogether. The issue is reported on all generations of AirPods.

AirPod Case Not Charging 

Sometimes, the issue is only limited when charging through a particular method (like wirelessly or through a Windows system). For some users, the AirPod case does charge the AirPods but not itself, whereas, for others, it does not even charge the AirPods. Some people even reported no light indicating when the case is put on charging. There are some cases when the AirPod case showed a 100% charge when on charging but as soon as the charger is removed, it dropped to 0%. The problem has even occurred in out-of-the-box AirPod cases.

The following are the main causes due to which an AirPod case may not charge:

  • Dust, Debris, or Lint in the AirPod Case’s Charging Port: If there is debris, dust, or lint in the charging port of your case, then it may not let the cable properly connect with the case and thus may not charge it.
  • Faulty or Incompatible Charging Cable, Point, or Charger: If the charging cable, point, or charger you are using to charge the case is faulty or not compatible with the case, then the case may fail to charge.
  • Windows OS Configurational Changes: Microsoft has recently made some significant changes to Windows 10 and 11 due to which you may not be able to charge the AirPod case on a Windows PC unless certain steps are not taken.
  • Corrupt Firmware of the AirPods Case: The corrupt firmware of the AirPods case may not let you charge it.
  • Faulty AirPod Case: The nightmare! If an AirPod is faulty (water damaged, dropped from a height, or the battery has died), you may not be able to charge the case.

1. Re-Plug the Case into the Charger

If the charging cable does not make a proper connection to both ends (i.e., charger and case), the case may fail to charge. Moreover, if the case’s charge went below a certain level (usually around 5%) of its battery, then the case may fail to charge at once.

Here, re-plugging the charger may clear the problem. Before moving on, keep in mind that some newbies think that the charging light of the case should remain on (which only blinks when a charger is connected) during charging, but that is not the case, and you must check the connected iPhone if the case is charging or not.

  1. Firstly, check if charging the case without the AirPods resolves the issue. If so and the AirPods were fully charged, then a firmware glitch is causing the issue and you may reset the case/AirPods (discussed later).
  2. If not, check if charging the case with the lid open clears the error.
  3. If the issue persists, remove the charger from the power source and unplug the cable from both ends (i.e., the charger and case).
    Unplug the AirPod Case Charger from the Power Source
  4. Now plug the cable back into the charger and make sure it is properly seated.
  5. Then insert the charger into the power source and plug the cable (properly seated) into the case.
  6. Now, wait 10 minutes and repeat the above steps (at least 10 times).
  7. Then you may leave the case on the charge for a long period (like overnight) and afterward, check if it has started to charge.

2. Clean the AirPods Case

If there is dust, debris, or lint in the lightning port of the AirPod case, then the charging cable may fail to properly seat into the case and thus may not charge it. In such a case, cleaning the AirPod case may resolve the issue.

Warning:

Advance at your own risk as some of the steps listed here may void your warranty or cause irreparable damage to the AirPod case, so, make sure to consult the warranty documentation. 

  1. Grab a compressed air can (you can also use a hair dryer but not in hot mode) and start blowing air into the lightning port of the AirPod case – obviously without the cable plugged in. Repeat twice or thrice.
  2. Then make sure the cable connections are clean on both sides, otherwise, you may use a lint-free cloth to do so.
  3. Now blow air into the charger’s charging point and plug back the charging cable to check if the AirPods case is charging.
  4. If not, check if cleaning the charging port of the AirPort case and charger with a lint-free cloth clears the problem.
  5. If that did not work, grab a toothpick (a synthetic one, as the wooden one may break inside the port) and carefully clean the AirPod case port. Do not damage the circuitry or leave any marks to void the warranty. You can also try a makeup or paintbrush to clean the port.
    Clean the Charging Port of the AirPod Case with a Toothpick.png
  6. If the issue persists, slightly damp a microfiber cloth in 70 percent isopropyl alcohol and clean the port.
    Clean the Charging Port of the AirPod Case with a Brush
  7. Now get a dry microfiber cloth and dry out the port.
  8. Then wait for 5 minutes to let dry any residuals of alcohol and afterward, check if the AirPods case is charging.
  9. If not and there is visible corrosion, you may scrap it off with a pin or metal SIM tray ejector. Do this if the warranty has expired, otherwise, this step may void your warranty.
    Use the SIM Tray Ejector to Scrap Off the Rust from the AirPod’s Charging Port
  10. If that did not work and you are in the mood to discard the case as its warranty has expired, pour some sanitizer on the case’s charging point and then clean it with tissue paper.
    Note: You may try this step only after going through all other solutions discussed below.
  11. Now wait for 5 minutes and then check if the case is charging.

3. Try Another Cable, Charger, or Charging Method

If the charging cable or charger is faulty or incompatible with the AirPod case, then it may fail to charge the AirPods. Here, trying another cable or charger may resolve the issue. Moreover, if a particular charging method (like wireless) is not working, then charging the AirPod case by using another method may resolve the issue.

  1. Firstly, check if using another charging method resolve the issue i.e., if you are using wireless charging, check if using cable charging resolves the issue. You can also try charging through a charger, MacBook, or Windows PC.
    Use Wireless Charging to Charge the AirPod Case if Cable Charging is Not Working
  2. If that did not work, check if reversing the cable ends (i.e., inserting the charger end into the case and vice versa) clears the issue.
  3. If the AirPod case is still not charging, check if using another cable (make sure the cable is from Apple) resolves the issue. Even if the cable is charging your iPhone or AirPods when inside the case, do not forget to try another cable. If you cannot find an Apple cable, then you may use an MFI-certified cable but it is better to use a cable from Apple.
    Try Another Cable with the AirPod Case
  4. If that did not work, check if you can charge your AirPod case through a power bank or portable battery.
    Charge the AirPod Case Through A Power Bank
  5. If you do not have a power bank, check if plugging the AirPod case into a console like Xbox lets you charge the case (you may have to leave it in the charging condition for an hour).
  6. If the issue is occurring while charging through a system (like a Mac or Windows PC), then check if connecting the charging cable to another USB port lets your charge the AirPod case. Make sure the USB is a direct USB port, not through a hub.
  7. If the issue persists, check if using another charger from Apple clears the problem. Make sure the charger is directly connected to a power source without any surge protector, etc. You can also try a MagSafe magnet charging. You may also try a 2.4 Amp power source. Additionally, if the original Apple charger is not available, you may try a 12W charger and if that does not work, you can try a 20W charger.

4. Charge on a Windows PC

If you are failing to charge the AirPod case on a Windows PC, then that could be a result of the latest configurational changes in the Windows OS and you may need to edit the Windows configurations to charge the case on the PC.

  1. Inset your AirPod case into the Windows PC by using a USB-C cable and click on the Widows
  2. Now search and open Control Panel.
    Open Control Panel
  3. Then select Devices and Printers.
    Open Devices and Printers in the Control Panel
  4. Now, in the Unspecified section of the resulting window, double-click on the AirPods Case.

    Open AirPod Case in the Unspecified Section of the Control Panel Devices
  5. Then, in the menu shown, switch to the Hardware tab and double-click on HID-Compliant Device.
    Double-Click HID-Compliant Device in the AirPod Case Properties
  6. Now, near the bottom of the window, click on the Change Settings button, and in the resulting menu, head to the Driver tab. 

    Click on the Change Settings Button in the HID-Device Compliant Device Properties
  7. Then click on the Disable Device button and afterward, confirm to disable the device.
    Disable HID-Compliant Device
  8. Once done, unplug and plug back the AirPods case into the PC (on the same USB port).
  9. Then check if the case is charging fine. If any driver warnings are shown, you can Ignore them.
  10. If that did not work, right-click Windows and open Settings.
    Open Windows Settings Through the Quick Access Menu
  11. Now, in the left pane, head to Bluetooth and Devices.
  12. Then, in the right pane, open Devices, and under Other Devices or Audio, click on the three vertical ellipses for the AirPod case.
    Open Devices in the Windows Settings
  13. Now select Remove Device and afterward, re-plug the AirPod case into the PC to check if it is charging fine.
    Remove AirPod Case from the Windows Devices
  14. If that did not work, right-click Windows and open Device Manager.
  15. Now expand the Universal Serial Bus Controllers and right-click on the AirPod case (it may be shown as the USB Input Device or the device with a yellow exclamation mark).
  16. Then select Uninstall Device and afterward, confirm to uninstall the device.
  17. Once done, expand the Action menu and click on Scan for Hardware Changes.
    Scan for Hardware Changes
  18. Now check if the AirPod case is charging normally on the PC.
  19. If there is no device under Universal Serial Bus Controllers that belongs to the AirPod case, expand the Other Devices tab and uninstall all the unknown devices one by one.
  20. Once done, Scan for Hardware Changes again and check if the AirPod case has started to charge.

5. Reset the AirPod Case to Defaults

You may also encounter the charging issue on an AirPod case if its firmware is corrupt and the case is failing to handle the charging mechanism. Here, resetting the AirPod case to defaults may resolve the issue. Keep in mind that this may not work for everyone and will only work if there is some charge left on the AirPod case.

  1. Put the AirPods in the case and close its lid.
  2. Then wait for 30 seconds and afterward, open the charging case’s lid.
  3. Now put the AirPods in your ears and on your iPhone, open its Settings.
  4. Then select Bluetooth and in front of your AirPods, tap on the info icon (the i icon).
  5. Now, press Forget Device and then confirm to forget the AirPods.
    Forget Your AirPods in the iPhone Bluetooth Settings
  6. Then, disable Bluetooth and restart your iPhone.
  7. Now put the AirPods in the case and while the lid of the case is opened, press/hold the Setup button of the case (usually, on the back of the case) for 15 seconds.
    Press and Hold the Setup Button of the AirPods Case to Reset it
  8. Then the case’s status light should change to white (from flashing amber) and when that happens, close the case’s lid. 
  9. Now reset network settings (Settings>> Reset>> Reset Network Settings) of the iPhone.
    Tap on Reset Network Settings on iPhone
  10. Then pair the AirPods with your iPhone and hopefully, the AirPods case will be charging fine.
  11. If not, remove the AirPods from the case and press/hold the back button of the case for 15 seconds.
  12. Now check if the AirPod case is charging.

If that did not work, you may contact Apple Support (you can iMessage Apple Support through the Support app), and if under warranty, request a replacement or ask for an exchange offer if out of warranty. If that is not the case, then you may try to repair it (the Internet is your best friend but you can also go through this Reddit post) or get it repaired through a local repair shop before discarding the AirPod case.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.
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How to Fix AirPods Case Not Charging Issue? Try these fixes

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