AirPlay Not Working on Samsung TV? Here is How to Fix it

Airplay might not work on your Samsung TV if the firmware of the TV or the OS of the host device (like a Mac) is outdated. Moreover, the wrong configuration of the Samsung TV’s Settings (like Auto Protection Time, IP Remote, IPv6, etc.) may also cause the issue at hand.

The issue arises when the user tries to Airplay content from an Apple product to a Samsung TV but fails to do so. In some cases, the Samsung TV is even not shown as a device in Airplay.

Airplay Not Working on Samsung TV

You can fix Airplay by trying the solutions below but before that, make sure you fulfill the basic troubleshooting steps:

  • Your Samsung TV supports the Apple Airplay feature.
  • Check if restarting all the devices (the TV, Apple products like Mac, and networking equipment), unplugging their power cables for 5 minutes, plugging back the power cables, and powering on the devices sorts out the Airplay issue.
  • Check if using Airplay after disabling Bluetooth solves the problem. If that did not do the trick, then check if enabling Bluetooth and selecting TV sorts out the Airplay issue. If the issue persists, then check if re-pairing the TV and the Apple device (like iPhone) through Bluetooth solves the Airplay issue.
  • You can also make sure no VPN on the devices like the TV, Apple device, or router is causing the issue. See if connecting the devices without a Wi-Fi extender (if used) solves the Airplay issue. Make sure no network protection application (like Pi-hole or pfBlockerNG) is causing the issue.

Retry the Network Connection on the Samsung TV

A temporary malfunction of the network modules of the Samsung TV may have stopped the Airplay from working and retrying the network in the Samsung TV’s Settings may solve the problem.

  1. Select General in the Samsung TV’s Settings and open Network.
    Open General in the Samsung TV Settings
  2. Then select Network Status and click on the Retry button.
    Open Network in General in the Samsung TV Settings
  3. Now reconnect the Wi-Fi on your host device (e.g., iPhone) and check if the Airplay is working fine on the Samsung TV.

Re-Enable Airplay in the Samsung TV’s Settings

A temporary malfunction of the Samsung TV might have caused the Airplay issue at hand and disabling/enabling the Airplay in the Samsung TV’s Settings may solve the issue.

  1. Navigate to General in the Settings of your TV and open Apple Airplay Settings.
    Open Airplay Settings of Samsung TV
  2. Now select Airplay and disable it.
    Disable Airplay in the Airplay Settings of Samsung TV
  3. Then enable back the Airplay and check if it is working fine on the Samsung TV.

Edit the Code Requirement of the Airplay and Reset the Paired Devices

You may encounter the Airplay issue at hand if the code requirement of the Airplay is not properly configured and configuring the code to be required every time (or vice versa) may solve the problem.

  1. Launch the Settings of your TV and select General.
  2. Now open Apple Airplay Settings and set Require Code to Every Time.
    Set Require Code to Every Time in the Airplay Settings
  3. Then check if the Airplay is working fine on the Samsung TV.
  4. If not, then check if setting the Require Code to Use Password Instead sorts out the Airplay issue.
  5. If the issue persists, check if resetting the paired devices in the Require Code option solves the issue at hand.

If that did not work, repeat steps 1 to 2 to open Apple Airplay Settings on the Samsung TV and open About Airplay. Now, if applicable, switch the version to the original one and check if that has resolved the issue at hand.

Update the Firmware of the Samsung TV to the Latest Release

The outdated firmware of the Samsung TV may cause the Airplay issue at hand and updating the firmware of the Samsung’s TV may solve the problem.

  1. Launch the Samsung TV’s Settings and select Support.
  2. Now open Software Update and select Update Now.
    Open Software Update of Samsung TV
  3. If an update of the firmware of the TV is available, let it download and install.
    Select Update Now for Samsung TV
  4. Once the TV’s firmware is updated, check if the Airplay is working fine with the Samsung TV.

Update the OS of the Host Device to the Latest Build

An outdated OS/firmware on the host device (like a Mac) may result in the Airplay issue with the Samsung TV and updating the OS/firmware of the host device to the latest build may solve the problem.

  1. Launch the System Preferences of the Mac and open Software Update.
    Open Software Update in the Mac’s Preferences
  2. If an update is available, click on Update Now (or Upgrade Now).
  3. Once the macOS update is applied, check if the Airplay is working fine.

Disable the 5GHz Band and Enable 2.4 GHz Band of Your Router

The Airplay might not work on a Samsung TV if the TV and the host device are connected through a 5GHz network as Samsung TVs have a long history of having network issues on the 5GHz network band. In this context, disabling the 5GHz network and using the 2.4GHz band may solve the problem.

  1. Navigate to your router’s web portal by using a web browser and log in using the credentials.
  2. Now open Settings and select Wireless.
  3. Then uncheck the option of 5GHz and if required, make sure to checkmark the option of 2.4GHz.
    Disable 5GHz Band in the Router’s Settings
  4. Now apply your changes and connect your devices (i.e., the Samsung TV and the host device) to the 2.4GHz band. If the TV or the host device asks to connect to the 5GHz band, click Cancel.
  5. Then check if the Samsung TV is working fine with Airplay.
  6. If not, check if reverting the Wi-Fi password to the default sorts out the Airplay issue.

If the issue persists, check if switching between the wired and wireless network solves the Airplay issue.

Disable Auto Protection Time of the Samsung TV

If you have set the Auto Protection Time of the Samsung TV to save the screen burn (if it auto-detects the same image on the screen for a certain time), it may stop Airplay from working and disabling the Auto Protection Time of the Samsung TV may solve the problem.

  1. Navigate to the General tab in the TV’s Settings and select System Manager (in the window’s right pane).
    Open System Manager in the General Settings of Samsung TV
  2. Now disable the Auto Protection Time (the 2nd last option) and check if the Airplay issue is resolved.
    Disable Auto Protection Time of Samsung TV

Enable the IP Remote in the TV Settings

Airplay might not work on some Samsung TV models if the IP Remote is not enabled in the settings of the TV as it is essential (in some models) for the operation of Airplay. In this context, enabling the IP Remote in the Samsung TV Settings may solve the problem.

  1. Launch the Samsung TV Settings and select General.
  2. Then open Network and select Expert Settings.
    Open Expert Settings of Samsung TV
  3. Now enable the IP Remote and afterward check if the Airplay is working fine.
    Enable IP Remote of Samsung TV

Disable IPv6 in the Samsung TV’s Settings

The Airplay might not work if your Samsung TV is having networking issues with the IPv6 protocol. In this context, disabling the IPv6 in the Samsung TV Settings may solve the problem.

  1. Open General in the Settings of your Samsung TV and select Network.
  2. Now open the Expert Settings and disable the IPv6 protocol.
    Disable IPv6 in the Expert Settings of the Samsung TV
  3. Then check if the Airplay is working fine on the Samsung TV. If the issue persists, then you may have to disable IPv6 on the host device (like a Mac) as well.

Edit the DNS Settings of Your TV

If your network cannot resolve the web addresses essential for the operation of Apple Airplay, then changing the DNS server of your TV may solve the problem.

  1. Head to the Network tab in the Settings of your TV and select Network Status.
  2. Now click on the button of IP Settings and open DNS Settings.
    Open IP Settings in the Settings of Samsung TV
  3. Then select Enter Manually and enter the following values (the Google DNS values):
    8.8.8.8
    Manually Enter the DNS Values of the Samsung TV
  4. Now apply your changes and switch off the TV.
    Enter the Values of Google DNS Server in the Samsung TV Settings
  5. Then wait for at least one minute and power on the TV to check if the Airplay issue is resolved.

Update the Router’s Firmware

The outdated firmware of the router may cause the Airplay issue at hand as it may become incompatible with the Samsung TV or the host device. In this scenario, updating the firmware of the router may solve the problem.

  1. Steer to your router’s web portal by using a web browser and log in using your credentials.
  2. Now open the router’s Settings and head to the Administration (or System section).
  3. Then open Firmware Update, Router Update, or Software Update and check for newer updates for the router. If an update is available, apply the router’s update.
    Check for the Update of the Router’s Firmware
  4. Once the router’s firmware is updated, check if the Samsung TV is clear of the Airplay issue.

Disable Firewall of the Host Device

The Airplay might not work on a Samsung TV if the firewall of the host device is hindering the operation of Airplay and disabling the firewall of the host device (e.g., a Mac) may solve the problem.

Warning: Proceed at your own risk as editing the firewall settings of any device may expose your data & devices to threats.

  1. Launch your Mac’s Preferences and open Security and Privacy.
    Open Security and Privacy in Mac’s System Preferences
  2. Now select Firewall, click on the padlock, and enter your administrator password.
  3. Then open Firewall Options and make sure the Block All Incoming Connections is disabled.
    Open Firewall Option of Mac
  4. Now, checkmark the option of Automatically Allow Built-in Software to Receive Incoming Connections, and afterward, check if the Airplay issue is resolved.
    Disable Block All Incoming Connections and Enable Automatically Allow Built-in Software to Receive Incoming Connections in Mac’s Firewall
  5. If that did not do the trick, then check if disabling the Firewall of the Mac solves the Airplay issue.
    Turn off the Mac’s Firewall
  6. If you cannot disable the firewall, then check if executing the following in the Terminal sorts out the problem:
    sudo /usr/libexec/ApplicationFirewall/socketfilterfw --setblockall off

Reset the Samsung’s Smart Hub to the Defaults

Samsung has bundled its TV with the Samsung Smart Hub to enable its users to download third-party apps to its TV and the Smart TV might not work on Airplay if the installation of its Smart Hub is corrupt. In this scenario, resetting the Samsung Smart Hub to the defaults may resolve the Airplay issue. Do not forget to back up the essential info (e.g., apps’ login details) and data as everything will be wiped clean.

  1. Launch the Samsung TV’s Settings and select Support.
  2. Now open Device Care and select Self Diagnostics.
  3. Then select the Reset Smart Hub option and enter the TV’s PIN (if asked to).
    Reset Smart Hub of the Samsung TV to Defaults
  4. Once the Smart Hub is reverted to the defaults, set it up and check if Airplay is working fine with the Samsung TV.

Reset Your TV to the Factory Defaults

The corrupt firmware of the TV may cause the non-working of the Airplay on the Samsung TV. In this case, resetting the TV to the factory defaults may solve the Airplay problem.

  1. Launch the Samsung TV’s Settings and select Support.
  2. Now open Self Diagnostics and select Reset. If the Reset option is not located in the Self Diagnostics menu, check the Settings>> General menu.
    Reset Samsung TV to Defaults
  3. Then, if asked to, enter the PIN of your TV and once the TV is reverted to the factory defaults, set it up as a new one.
  4. Now check if Airplay is working fine on the Samsung TV. You may have to try by using the SmartThings app.

If none of the solutions did the trick for you, then you may have to add the Samsung TV’s IP address to the DMZ in the router settings. If that did not work, you may have to factory reset the host device (e.g., factory reset the iPhone).

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

AirPlay Not Working on Samsung TV? Here is How to Fix it

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