Adventure Sync not Working

Pokemon Go’s Adventure Sync might not work if you are using an outdated version of the Pokemon Go app or if you are using any type of battery saver/optimizer. If you are using a manual timezone on your device, then it can result in issues as well. Low accuracy mode is also one of the reasons for Adventure Sync showing no physical activity data. If the required permissions, especially storage and location permissions are not granted to Pokemon Go, then the application can have access problems.

Adventure Sync – Pokemon Go

How to Fix Pokemon Adventure Sync Issues?

Before trying the solutions listed, please read through the following:

  1. Make sure Adventure Sync is on and connected in Pokemon settings.
  2. Restart your device and launch the concerned health app (i.e. Google Fit or Apple Health). Then check if it is recording your steps. And then open Adventure Sync to check if it is working fine.
  3. Check if your device is compatible with the Adventure Sync and the apps required by it. For example, HTC One M8 is incompatible with Google Fit and thus cannot be used with Adventure Sync.
  4. Keep in mind that there can be a delay of up to several hours (in some cases, it can take up to 24 hours) for the Adventure Sync to sync your steps with your device’s health app (i.e. Google Fit or Apple Health).
  5. Do note that data manually entered in your health apps like Google Fit and Apple Health will not count in the Adventure Sync app. Remember that data entered, through 3rd party apps, is considered as manual unless it is using Google Fit API or Apple Health API.
  6. Check if the apps required by Adventure Sync (Google Fit or Apple Health) is keeping track of your physical activity.
  7. Make sure that the Pokemon Go app is fully closed because if it is running even in the background with a Go+, then Niantic will use their distance tracking and thus Adventure Sync will not work.
  8. Check if your device has the required sensors to track your distance and steps.
  9. Do note that Adventure Sync has a speed cap of 10.5 km/h and any distance covered by a speed greater than this speed, will not be recorded in Adventure Sync.
  10. Logout of the Pokemon Go app and related health app i.e. Google Fit/Apple Health. Then sign back in and check if the problem is solved.

You can make Adventure Sync work and issues with it can be fixed by following the solutions mentioned below:

Update Pokemon Go App to the Latest Version

Pokemon Go app is continuously updated to keep up with newly emerged technologies and patch up any known bugs. The issue you are facing may already have been patched in the latest version of the app. In that case, updating to the latest version may solve the problem. The Pokemon Go app is available for Android and iOS. For illustration purposes, we will use the Android version, you may follow the instructions as per your platform.

  1. Launch Google Play and tap on Hamburger Menu.
  2. Then tap on My apps & games.
    Clicking on the My Apps & Games option
  3. Now look for Pokemon Go and tap on it to open.
  4. Now check if there is an update available, if so, then click on update.
  5. After completion of the updating process, check if Adventure Sync is working fine.

Turn Off Battery Saver Mode of Your Device

New Smart Mobile devices have a battery saver mode to increase the battery timing of the device by limiting the background operations of sensors, services, and applications. But if the Pokemon Go app and its required health applications like Google Fit and Apple Health are not exempted from the battery saver mode, then it can cause the issue of the distance travelled not being recorded by Adventure Sync. In that case, either exempt these apps from the battery saver mode or turn off the battery saver mode (recommended) properly. For illustration, we will follow the Android version of the Pokemon Go app, you may follow instructions about your device’s platform.

  1. Open your Device Notifications by swiping down (or swiping up) from the top of the screen.
  2. Then click on Turn Off Battery Saver.
    Turn Off Battery Saver
  3. You can reconfirm through your Battery/Optimize Battery/Power Saver menu. If your device supports, exempt Pokemon Go and Google Fit/Apple Health from battery optimization.
  4. Keep in mind that Adventure Sync is not affected by the Pokeman’s Battery Saver mode.

For saving battery while playing Pokemon Go, have a good look at How to Preserve Battery while Playing Pokemon Go.

Change Your Device’s Timezone to Automatic

If you are using manual Timezone in your Date and Time Settings on your phone and you travel to different timezones, then it can cause the syncing issue of Adventure Sync. In that case, changing your Timezone to Automatic may solve the problem. For illustration, we will use Android (instructions may slightly differ depending on your device’s manufacturer and Android version), you may follow instructions as per your device’s platform.

  1. Close the Pokemon Go app.
  2. Open Settings of your Android Device
  3. Then scroll down, look for Date & Time and then tap on it to open.
  4. Now toggle the switch of “Automatic Time Zone” to On.
    Turn On Automatic Timezone
  5. Now launch Pokemon Go and check if Adventure Sync is working fine.

Change Your Device’s Location to High Accuracy

If you are using low accuracy mode for your location in your device, then it can cause steps not to record in Adventure Sync. In that case, changing your location mode to High Accuracy may solve the problem. For illustration, we will use Android.

  1. Close Pokemon Go.
  2. Open your quick settings menu by swiping up (or swiping down) from the screen (depends on your device’s manufacturer and Android Version).
  3. Long press Location.
  4. Now tap on the Mode and then select High Accuracy.
    Change Location Mode to High Accuracy
  5. Then launch Pokemon and check if Adventure Sync is working fine.

Relink Google Fit and Pokemon Go

Communication glitches between Google Fit and Pokemon Go can cause the Adventure Sync issue under discussion as well. Moreover, maybe you are using different accounts for Google Fit and Pokemon Go. In that case, delinking and then relinking these two services may solve the problem. Before proceeding, make sure you have a working internet connection.

  1. Close Pokemon Go.
  2. Open Google Fit and at the bottom of the screen, move to the Profile tab.
  3. Now click on the Gear icon.
    Open Settings of Google Fit
  4. Then in the section of Google Fit Data, tap on Manage Connected Apps.
    Manage Connected Apps in Google Fit
  5. Now in the menu of Connected apps, find and tap on Pokemon Go and then tap on Disconnect. Just Make sure that you are using the correct Google account (the name will be displayed under the heading of Connected apps.
    Disconnect Pokemon Go from Google Fit
  6. Then confirm to disconnect the Pokemon Go app.
  7. Now close Google Fit.
  8. Wait for 5 minutes.
  9. Now launch Pokemon Go and open its Settings.
  10. Now tap on Adventure Sync and Enable it.
    Turn on Adventure Sync
  11. You will be prompted to connect Adventure Sync with Google Fit.
  12. Link both services and check if the problem is solved.

For Apple Health, open Apple Health>>Sources>>Apps and check if Pokemon Go is shown in connected services/applications.

Change Permissions for Pokemon Go and the Concerned Health App

If your Pokemon Go app and related health app (i.e. Google Fit or Apple Health) do not have the required permissions, then they won’t be able to access your physical step information as that is considered private. In that case, giving the required permissions to the apps may solve the problem.

For Android

Instructions may slightly differ as per your device’s manufacturer and Android version.

  1. Open quick settings by swiping up (or swiping down) and then long-press Location. And then toggle the switch to On.
    Turn On Location
  2. Again, open quick settings and then tap on the Gear icon to open Settings.
  3. Now find and tap on Apps (or Application Manager).
  4. Then search and tap on Pokemon Go.
  5. Now make sure all permissions are toggled to On (especially Storage permission).
    Allow All Permissions for Pokemon Go
  6. Again, open Apps (or Application Manager).
  7. Now find and tap on Fit.
  8. Now make sure all permissions are toggled to On (especially Storage permission).
    Allow All Permissions for Goggle Fit
  9. Repeat the same steps for the Google app to allow all the permissions.
  10. Repeat the same steps for the Google Play Services app to allow all the permissions (especially Body Sensors/Motion Tracking permission).
    Allow All Permissions for Google Play Services

For iPhone

  1. Open Health App and select “sources“.
  2. Now choose “Pokémon GO“.
  3. And then tap on “Turn on every category“.
    Turn On All Categories for Pokemon Go
  4. Now open your iPhone’s home screen and open your account setting.
  5. Find the privacy section and tap on Apps in it.
  6. Now tap on Pokemon GO and then allow access to everything.
  7. Now again open the privacy section and then open Motion & Fitness.
  8. Now open Fitness Tracking and turn it On.
  9. Once again, open the privacy section and then tap on Location Services.
  10. Now tap on Pokemon Go and then change the location permission to Always.
  11. iOS may also send additional prompts even after selecting “Change to Always Allow” to remind the users that the Pokémon GO is accessing your location.
    Prompts by iOS for Usage of Location by Pokemon Go

Uninstall and Reinstall the Pokemon Go App

Most probably, your Adventure Sync will work after applying the solutions mentioned. If not, then uninstall the Pokemon Go app, restart your device and then reinstall the Pokemon app to solve the problem.

Even if uninstalling and reinstalling the Pokemon Go app has not helped you, then you can opt to run the game in the background with Pokeball plus connected, which will log your physical activity.

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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Adventure Sync not Working

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