How to Fix Error Code: 0x80073CFB from Microsoft Store?

Users have reported in the forums that they are facing a 0x80073CFB error while installing apps from Microsoft Store. There are several reasons for this error to occur, the main reason is the corrupted cache files of Ms Store.

How to Fix 0x80073CFB Error While Installing Apps

We had a look into this and we discovered some causes below:-

  • Corrupted cache Microsoft Store- Corrupted cache files are the most common reason for this 0x80073CFB error to occur.
  • Authentication problem- The unexpected authentication errors might be a reason for this issue to occur, to resolve this you have to sign out from Microsoft Store, then sign in again.
  • Proxy server- If the proxy server is enabled then you might get this 0x80073CFB error until you disabled the proxy server.
  • Wrong date and time- Sometimes we don’t realize that our date and time are incorrect and we get errors so we ensure that your date and time are correct.
  • Outdated Windows-  Outdated version of Windows may be a cause of this 0x80073CFB  error to occur, to resolve this update your Windows.

Clear Microsoft Store Cache Files

Cache files are the temporary files that save in Windows operating system, sometimes Microsoft Store cache files get corrupted because of several reasons, the most common reasons are power failure and suddenly shutdown of the Windows operating system.

There is a high possibility that you are getting the 0x80073CFB error because of corrupted Ms store cache files.

Here is how you can delete Microsoft Store cache files:-

  1. Press the Windows key and type the Command Prompt in the search box.
  2. Open command prompt as administrator by pressing the ctrl + shift + enter keys together.
  3. Insert the following command to clear the Microsoft cache
    wsreset
    running command wsreset
  4. Close the command prompt and check if the error persists.

Reset/Repair Microsoft Store

We can also use the reset/repair options that are available for Microsoft products. We recommend you to use the repair option first, if the error will not resolve then use the reset option.

To reset/repair Microsoft Store follow the steps below:-

  1. Go to settings by pressing the Windows + I keys.
  2. Click on Apps>Apps & features.
  3. You can find the Microsoft Store in the installed applications.
  4. Click on the Microsoft Store then select Advance options for viewing the further settings.
    Select advance option
    Select advance option
  5. At the bottom of the screen, you will see reset and repair buttons.
    Select repair and reset from the advance option
  6. Click on the repair option first, if the error persists then click on the reset button.

Run Windows Apps Troubleshooter

Windows Apps Troubleshooter is used to fix problems regarding Microsoft applications. This utility has the ability to identify and fix problems.

Here is how you can use the Windows Apps Troubleshooter:-

  1. Go to settings by pressing the Windows + I keys.
  2. Click on Update & security.
  3. You can find the Troubleshoot option on the left pane, click on it.
  4. Click on Additional troubleshooters for further troubleshooting options.
    Additional troubleshooters
  5. You can find the Windows Store Apps option under the Find and fix other problems, click on it.
  6. Then, click on Run the troubleshooter.

    Run the Windows app troubleshooter
  7. It should start the troubleshooting process once done check if the error is resolved.

Disable proxy server

The proxy server is a system that acts as a gateway between the internet and the computer. If the proxy server is enabled then you might get causes to access the website and download applications from the internet.

Follow the steps below to disable the proxy service:-

  1. Go to settings by pressing the Windows + I keys.
  2. Click on Network & Internet.
  3. You can find the Proxy option on the left pane, click on it.
  4. At the centre of the screen, you can find the Use a proxy server button.
    Disable proxy service
  5. If the Use a proxy server button is On then proceed it to Off.

Run System File checker

System File Checker is a utility that is developed by Microsoft for Windows Operating System. System File checker will scan all your system files and replace the corrupted files with cached copy files.

Follow the steps to run the system file checker:-

  1. Press the Windows key and type the Command Prompt in the search box.
  2. Open command prompt as administrator by pressing the ctrl + shift + enter keys together.
  3. Insert the below command to run the system file checker
    sfc/scannow
    Run sfc/scannow in cmd
  4. Once the process is completed, check if the error is solved.

Clear Software Distribution folder

The software distribution is a folder that is located in the Windows directory and used to store temporary files that are required to install Windows Update. Clearing the software distribution folder might fix the 0x80073CFB error.

To clear the Software Distribution folder follow the steps below:-

  1. First, you have to stop the Windows update services, if you don’t stop Windows update services then you might end up with Windows installation.
  2. Press the Windows key and type the Windows PowerShell in the search box.
  3. Open Windows PowerShell as administrator by pressing the ctrl + shift + enter keys together.
  4. Insert the following command to stop the Windows update
    net stop wuauserv
  5. Input the below command to clear the software distribution folder
    ren c:/windows/SoftwareDistribution softwaredistribution.old
    Clearing the software distribution folder
  6. Again, inset the below command to start the windows update
    net start wuauserv

Reinstall Microsoft Store

Reinstalling the Microsoft Store will fix the 0x80073CFB error. There is only one way to reinstall Microsoft which are the commands that you will have to insert in PowerShell, you cant uninstall the Microsoft Store by the normal method like with the control panel or settings.

Here is how you can reinstall Microsoft Store:-

  1. Press the Windows key and type the Windows PowerShell in the search box.
  2. Open Windows PowerShell as administrator by pressing the ctrl + shift + enter keys together.
  3. To uninstall Microsoft Store, insert the following command below
    Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage
    Inserting Microsoft uninstall command
  4. Restart your computer.
  5. open PowerShell again and insert the below command to reinstall Microsft Store
    Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
    Inserting install command of Microsoft Store

We hope you have successfully solved the 0x80073CFB error, if you have any doubts, we would like to hear the comments below.

ABOUT THE AUTHOR

Muhammad Zubyan


Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.