How to Fix Roku Error Code 014.30

The “Error Code 014.30” message appears while streaming on a Roku TCL TV. It is most commonly caused by a weak wireless signal or slow internet speeds. Sometimes, it may also indicate an issue with your TV’s startup settings or a problem with your router’s DNS cache.

This error can happen for a few different reasons:

• Weak Wireless Signal: Your Roku TCL TV uses a wireless connection to access the internet, so it needs a strong signal. The farther your TV is from the Wi-Fi router, the weaker that signal becomes. If your TV is too far away, it can cause connection or streaming issues.
• TV Settings: Sometimes, the TV may not be set up correctly, triggering this error. There may also be software issues or missing system files causing problems.
• Incorrect Network Name or Password: It’s possible that the Wi-Fi name (SSID) or password was entered incorrectly. In some cases, even if the TV connects, it may not actually have internet access. This can cause the error 014.30, and sometimes, error code 014.40 as well.

1. Power Cycle Your Devices

A buildup of outdated or corrupt DNS information in your router can prevent devices from connecting to certain services. Power cycling both your router and TV will often clear this cache and fix the connection problem.

1. Unplug the power cord from both your router and your TV.

   

2. Press and hold each device’s “Power” button for at least 20 seconds. This step helps release any stored electricity.
3. Plug both devices back into the power outlets and turn them ON.

   

4. Wait for your TV and router to fully start up, then check if the error is resolved.

2. Reset Your TV to Factory Defaults

If there’s a software problem or something went wrong during initial setup, you can reset your Roku TCL TV to its original settings as it was out of the box. Please remember to note down any important settings or back up your personal data before proceeding.

1. Press the “Home” button on your remote to open the main screen.
2. Scroll down and choose “Settings”.
3. Use the arrow buttons on your remote to go right, and select “System”.
4. Press the right arrow again, then choose “Advanced System Settings”.

   

5. Press the right arrow button again and select “Factory Reset”.
6. Then, select “Factory Reset Everything”.

   

7. Enter the code shown on your TV screen and press “OK” to confirm.
8. This will start the reset process and return all settings to their original default values.
9. After your TV restarts, turn it ON and reconnect it to your Wi-Fi network.
10. Enter the Wi-Fi SSID (network name) and password as shown, then confirm the connection.
11. Check if you’re able to connect and stream as usual.