Fix: Windows Defender error 0x80004004

The Windows Defender program is a great security service provided by Microsoft in Windows. In Windows 8 and Windows 10, Defender has been improved significantly, and now it can be used as a stand-alone antivirus program. Windows Defender is a freeware tool provided by Microsoft in Windows 8 and Windows 10 for the purpose of protecting the systems from external threats, including malware and spyware. Therefore, it is quite helpful for Windows users as it eliminates the need to download additional 3rd party software for protection.

While attempting to update Windows Defender, some users have reported an error, specifically Error 0x80004004, which states that virus and spyware definitions could not be updated. As a result, users who rely on this integrated antivirus cannot get it to work properly due to the update issue. Consequently, this problem needs to be resolved in order for the program to remain up-to-date against viruses.

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Reason behind the Windows Defender error 0x80004004:

This error can occur due to another antivirus program installed on the same system, which can create conflicts by preventing the Windows Defender program from updating. Another reason behind this error could be missing system files. A bad internet connection can also result in this error appearing.

Solutions for Fixing the Windows Defender Error 0x80004004.

Based on the reason mentioned above, there are several solutions to resolve this annoying update error on Windows Defender. Before proceeding further, ensure that your internet connection is working efficiently.

Method #1: Setting the Windows Defender Service to Automatic.

Setting the Defender service to automatic can fix this error. Follow the instructions properly.

1. Search for Services within Cortana and run it as an administrator. If prompted for a password, enter it and click Continue.

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2. Inside the Services window, search for Windows Defender Service in the right pane, and double-click on it to change the startup type to Automatic. Restart the update to check whether it works for you or not.

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Method #2: Temporarily Disabling Third-Party Security Programs

Third-party security programs installed on the PC can also create conflicts, causing error messages during the virus definition update process for Windows Defender. Therefore, disabling the antivirus before updating Defender can prove to be a solution.

You can temporarily disable any third-party antivirus on your PC by going to Settings. After the update process is done, you can re-enable it for full protection.

Method #3: Running a System File Checker Scan.

System File Checker Scan (SFC Scan) is a useful facility provided by Microsoft to find and fix corrupted or missing system files automatically. By running this scan, you can have the problem fixed.

You can follow the guide for running an SFC scan on your computer by clicking on this link.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

15
    TH
    theleme Nov 3, 2015

    tried all that – I use a satellite internet connection so maybe that is a problem (latency?)

      KA
      K. Arrows Author Nov 3, 2015

      Possible. Can you connect to a fiber or other high speed internet at friends place or somewhere to test?

    JE
    Jerry Jul 18, 2016

    I have windows 7 and can’t update my update . Error OX8004004. My connection does not appears to be bad.

      KA
      K. Arrows Author Jul 18, 2016

      You mean, you cannot update Windows Defender.

        ET
        Ed Tessmacher Nov 25, 2016

        Instead of telling him what you think he means, why didn’t you attempt to resolve the issue?

        You’re stumped too…

    BA
    Bahir Aug 4, 2016

    I have tried all above and still can not update security essentials. Tried safe mode with networking and still didn’t work. Windows Defender shouldn’t be running when you have security essentials installed. I keep getting the error message 0x80004004. I have no other AV software running on my machine. I have full internet service. What is going on?

      KA
      K. Arrows Author Aug 4, 2016

      See if left overs of previous AV software are there?

        AB
        Angel Bell Aug 20, 2016

        if this is the case next time before you uninstall a program use Revo uninstaller.. as you uninstall things it digs into your computer for left over registry keys pm the program you are trying to remove. and removes them as you tick what is in the bold

    ET
    Ed Tessmacher Nov 25, 2016

    I have the same issue. I’ve been having the same issue for weeks now. No other AV programs, 31.7mbps down, 7.8mbps up.

    I have yet to find a reliable solution.

      KA
      K. Arrows Author Dec 11, 2016

      I can help you troubleshoot the issue directly. Please send me an email on kevinarrows@appuals.com

        ET
        Ed Tessmacher Dec 11, 2016

        No, we ought to be able to do that here. Without me giving up any personal information, and publicly, so everyone else with the same issue can see the results for themselves.

          KA
          K. Arrows Author Dec 12, 2016

          I cannot help you troubleshoot the issue here if you’ve already followed everything listed in this guide – I wish i could, but it will take a lot of time going back and forth replying trough comments and keeping track of it. I thought if we can resolve this remotely, i’ll post the details of the fix in this guide.

      MG
      Maritza Gonzalez Feb 27, 2017

      Find the file Program FilesWindows DefenderMSASCuiL.exe then right click and run as Administrator

      Reply
    RA
    Ray31 Aug 28, 2017

    I was able to fix my problem Windows Defender (0x8004004) whose signature antivirus does not want to update. Once assured that this is not a virus or a conflict with an antivirus or antispyware. Here is what I did to solve the problem under Windows 10:

    Start (bottom left)> Settings> Go app Update and security> Windows Defender> Real-time protection> Disabled.

    Now that Windows Defender is disabled you can update your antivirus signature. Once done, you reactivate the protection in real time on your window of applications Windows 10. You do the same by activating on Windows Defender.
    Normally everything should come back in order.

    Salam aleykoum.

    Reply
      GB
      Gat Boig Sep 25, 2017

      I’m on Windows 8.1 and I tried doing the equivalent by going to the Settings tab in Windows Defender and unchecking “Turn on real-time protection”.

      I’m not running any other AV software but if that worked for you it sounds like Windows Defender was defending against its own updates.