How to Fix Windows Won’t Use Full RAM Issue?

When Windows doesn’t utilize the full amount of installed RAM, users often experience system slowdowns or limitations when running memory-intensive applications. This issue usually means that Windows is recognizing only a portion of the physical RAM, often due to system configurations or hardware limitations.

The most common cause is incorrect BIOS settings or limitations imposed by a 32-bit operating system, which can only address up to 4GB of RAM.

In the case of a 32-bit Windows architecture, the system will be unable to use RAM to its full capacity, as a 32-bit Windows can only utilize approximately 3.2 GB to 4 GB of RAM.

Other potential issues include an outdated BIOS, an integrated GPU reserving system memory, RAM virtualization being enabled, and the possibility of damaged RAM.

1. Upgrade to Windows 64-Bit

Upgrading to a 64-bit version of Windows allows the operating system to address significantly more memory than the 4GB limit imposed by 32-bit systems.

This is because a 64-bit OS can utilize the extended memory addressing capabilities provided by modern CPUs, enabling the system to fully access and use installed RAM beyond 4GB.

This change can resolve issues where the system is not recognizing or utilizing all available memory due to the inherent limitations of a 32-bit OS

  1. Click on the Start Menu and type in Settings.
  2. Within Settings, go to System > About.
  3. Check your system type. If it shows as 32-bit, proceed with the upgrade steps found in this article: How to install Windows.

2. Uncheck Maximum Memory

Windows may be artificially restricting the accessible RAM due to a setting in msconfig named ‘Maximum Memore’. By unchecking it, you instruct the operating system to ignore any preset limits and instead utilize the maximum installable memory. This could resolve issues where the OS isn’t recognizing or using all of the available RAM.

  1. Right-click on the Windows icon at the bottom left corner and select Run.
  2. Type MSConfig and press OK.
  3. Go to the Boot tab and select Advanced options.
  4. Uncheck the Maximum memory box and click OK.
  5. Restart your PC to see if there is an increase in RAM usage.

3. Consider Upgrading to a Dedicated Graphics Card

Integrated GPUs share your system’s memory, which can detract from the RAM available for other processes. By switching to a dedicated graphics card equipped with its own video RAM (VRAM), you not only enhance graphics performance but also release system RAM previously allocated for graphics use. This freed-up memory is then available to improve overall system performance and multitasking capabilities.

4. Check Your RAM

Should your system still not fully utilize the RAM, check the hardware to ensure that the RAM is properly installed and compatible. Also, assess any damage to the RAM modules or sockets.

This involves verifying that each RAM stick is securely locked in its slot and is functioning properly. Faulty or improperly installed RAM can lead to under-utilization, as the system may not recognize some of the memory.

Hence, this check can reveal if you need to reseat, replace, or upgrade your memory sticks to improve system performance and maximize available RAM usage.

5. Update Your BIOS

Keeping your BIOS updated is a good practice, although an outdated BIOS rarely restricts RAM usage in up-to-date systems. For BIOS update instructions, refer to the guide on How to Update BIOS.

6. Perform a Memory Diagnostic

Windows Memory Diagnostic tool methodically scans for and reports back any memory irregularity or faults, which, if present, might be the reason behind your system’s reluctance to harness the full potential of your RAM.

  1. Search for ‘Windows Memory Diagnostic’ in the Start menu and open the tool.
  2. Select the option to restart your PC and check for problems immediately.
  3. Once tested, Windows will reboot and provide a report on any detected memory errors.
ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

82
    ME
    Mitakka Engineering May 16, 2017

    thanks for the helpful information 🙂

    مح
    محمد حاتم Jul 14, 2017

    the tip 2
    i cant find it

      KA
      K. Arrows Author Jul 14, 2017

      which?

    TB
    Ty Blue Sep 10, 2017

    None of this worked for me. Even though it reads me have 16gb of RAM, it says that only 8 of it is usable. I guess I may have to just replace the RAM.

      KA
      K. Arrows Author Sep 29, 2017

      Is it 32bit windows 10 or 64bit?

        TB
        Ty Blue Sep 30, 2017

        64bit. Thanks for the reply. It was the motherboard. I had to return it and purchase a MSI instead. The motherboard had an issue where it would only read half of the install memory. For example, when I installed 16gb, it only recognized 8 and when I installed 32gb, it only recognized 16gb.

        Reply
          DD
          David John Dempsey Sep 18, 2020

          Ah! You got your motherboard from the lobotomy section of a psych ward?

        IK
        Iteam Killnewbs Feb 11, 2018

        i have 64bit and the same issue

          JA
          John Aldridge Mar 4, 2018

          You may have a faulty stick of RAM, or one stick isn’t properly seated. Try them in different slots too.

      SN
      Shubham Narsaria Dec 18, 2017

      https://uploads.disquscdn.com/images/14fed878e5c6748434c06b51c690bbb5b8d08a5a593882e1a2c92734c5e0cfcf.jpg https://uploads.disquscdn.com/images/87a4db37a372dddc2226c1d9fd6a06d7667022e2a643343da9a6ca0784c09f66.jpg same problem bro total 12 GB usable 8GB and 4 GB is hardware reserved and i can see in the GPU section unter performance tab of task manager that 4gb is shared graphics memory and it is not being used even when i play heavy games

        DU
        Double U Jun 8, 2022

        Restart your computer, but use the msconfig option.

    JJ
    jorrit de jong Sep 21, 2017

    The one with the msconfig worked for me! thanks!

    JC
    Jessie Dela Cruz Sep 29, 2017

    You are a blessing from above! really help me so much! thank you thank you thank you!
    just step 1 and it worked!

    JC
    Jessie Dela Cruz Sep 29, 2017

    thank you very much! you are a blessing from above! step one is just what i needed! thank you,

    BR
    Brump Nov 25, 2017

    none worked, option 5: check all your memory. and after that, check your dimms.

    ME
    Mitakka Engineering Dec 7, 2017

    Very good tips! 🙂

    CH
    Chris Apr 19, 2018

    I can’t update my laptop to latest Windows 10 version because not enough memory. I was advised to use 32 GB SD card but it would not accept it. I tried using a 16GB USB but it did not work. I can’t do any of the suggestions I have found because they all say I don’t have enough memory (max is 4GB on my laptop). Can you help please?

    RI
    Richard Jun 19, 2018

    I tried everything recommended on here and nothing worked, replaced my AMD processor and now ram is working as designed.

    CH
    chester4737 Aug 1, 2018

    I tried everything and nothing works. Strangely, my ram used to show up as 12GB but the windows reporting now shows only 8GB useable. My BIOS has no memory mapping enable/disable but since it used to report the full 12GB, that should prove I never needed memory mapping turned on to begin with. It should also prove that my BIOS revision flash is sufficiently up to date. I have two OS’s installed on two different hard drives ( not partitions ). I go into BIOS to change whether to PC boots into Windows 7 or 10 by changing which drives it boots into. Both Windows operate normally and are updated. Can’t be my RAM modules or sockets because it just so happens that I have CPUID/CPU-Z installed and on the memory tab it shows 12GB installed. My BIOS also shows 12GB. If a module or socket were bad, CPUID would not detect the full amount. So I did not have to fart around with moving or removing modules. So what gives? Any ideas?

      KA
      Kamil Anwar Aug 6, 2018

      1. Are you on a 32-bit Windows or 64?
      2. Go to msconfig -> boot -> advanced options, is there a value specified in maximum memory?

    RC
    Raj Kumar Chozhan Sep 12, 2018

    I have installed 64 GB of RAM in two RAM slots.
    The RAM is compatible with the motherboard and it is installed properly; But, Windows is showing only 1.88 GB usable out of 64 GB; I have tried all four options; Can somebody help me out?

    JT
    Jameson Thorpe Oct 19, 2018

    Another thing that can be tried, that I di, was up the voltage for your RAM.

    My Mobo (MSI 970Gaming, AMD Vishera) was using an auto setting, sitting at 1.3 volts for the RAM. Before upping, I was at 20 installed, 12 usable. From the way I’m understanding it, the 1.3V it was given by the auto setting was enough to power one 8GB and one 4GB stick, hence the twelve before the change, Now I’m running 2.5Volts to RAM and running flawless 20

    Hope this helps.

    Reply
    BO
    bombguy02 Dec 11, 2018

    Another way to check if your ram stick is faulty go to task manager and go to performance and go to memory and on the middle right of the task manager will say slots use so you can see which of it is not working.

    Reply
    JS
    Jaya Sampurna Dec 19, 2018

    option 1 worked for me.
    thanks,…

    AN
    Answer70 Jan 7, 2019

    Thank you! I’ve been working on this forever.

    VP
    Vivian Pereira Apr 6, 2019

    This really Helped!!!!

    RE
    ree Jul 1, 2019

    haha “open up your CPU”. XD. Im sure the information is good but it cracks me up like nothing else when they have writers who know nothing about computers write about computers.

    GU
    Gustang Jul 26, 2019

    in my case, my laptop asus x555d always lose 1gb of whatever total ram. standard is 4gb onboard installed and shows 3gb usable. then i tried add 2gb more (4+2), shows 5gb usable. and i tried add 4gb (4+4), so it shows 7gb usable. does the radeon graphic take the 1gig or something? its radeon R6 M340X 2GB…shouldnt it have its own memory? even if it is the one taking my ram allocation, why only 1gb not 2gb as specified? weird.

    ehm, after reading up somewhere else ive come to conclusion that 1gig highly likely reserved for the other graphic since my laptop uses radeon dual graphic. initially i dont really mind 7/8gb. i just want to know why, so that i dont do something unnecessary like forcing 8gb to be usable where it can backfire instead

    Reply
    CY
    Christopher Yao Jul 30, 2019

    try to reinstall the windows

    SW
    Shane Warren Author Sep 23, 2019

    Maybe the Motherboard is faulty, have you tried it in another motherboard? in some cases, the motherboard doesn’t use the RAM although it is available.

    SW
    Shane Warren Author Sep 29, 2019

    What error do you encounter while updating?

    SW
    Shane Warren Author Sep 30, 2019

    Might be an issue with the RAM or the Motherboard

    MP
    Michael Perry Dec 28, 2019

    Hello, great info, but unfortunately I have a unique situation. When I upgraded my XPS8000 I installed an old HDD with the WIN8 OS already loaded on it to be the System Boot drive (we’ll call it B:), and then installed (2) 1Tb SATA HDD’s in a RAID array (½ mirrored, ½ striped) and copied a full image of the B: drive onto both SATA drives into the mirrored partitions, (C: and E: respectively to each 1Tb HDD, with D: being the optical drive), and creating the striped partitions as data storage (drive F:, which was on both HDD’s) and originally intended to either remove the B: drive or format it as a Backup partition or maybe just an extra drive.
    OK, everyone still with me? Lol!!! So, the original HDD (B:) was WIN8 86bit, but the (2) 1Tb drives were formatted as 64bit, soooooo, yeah. My original B: drive, which I pulled from a totally different PC and painstakingly changed over all the drivers to match the Intel P55 box I had from Dell, is now unfortunately still running my machine. I can repartition my RAID drives and make them 86bit also, but that doesn’t solve my problem. Or, I can get a copy of WIN8 and do a clean install, but then I have to transfer data, reinstall the Media Center which I paid for and like, but which is not supported anymore and might not be accessible too easily. Anyway, because my RAID array is still setup to take over the boot duties, I basically have a dual boot system, but I somehow don’t have that option at Boot anymore, I don’t know why. It used to halt and ask which OS to Boot, but for years now it just boots straight to the B: drive. I think, lol. OK, so this is probably why my memory shows as 16Gb with 8Gb usable. Because my PC is still booting from the WIN 86bit OS, even though it shows as being a WIN 64bit system. WTF. Any quick fixes which can be done? I’d like to just get the dual boot option back, if anyone knows how to go about that process. Not in BIOS, it’s an actually OS option, so the last booting OS must see the other OS, halt it’s boot, and throw up a splash screen with the option to pick which OS to Boot. But it hasn’t done that in years, and I can’t even recall what I did to stop it. But it’s still there somewhere. Any ideas. I would like my full 16Gb of RAM available, it is needed now that the box is a decade old! Lol

      DC
      David L. Coffin Jun 23, 2020

      never have i ever heard of an 86 bit os. 32, 64, sure, but 86?

        DO
        Dolbaeb Jun 25, 2020

        86=32

    KR
    Krishna Dec 29, 2019

    I was able to fix mine with shuffling the memory modules around. for some reason it wont work if the modules were arranged in a particular way.

      SW
      Shane Warren Author Dec 31, 2019

      You must’ve plugged them in adjacent slots, if you have four slots and two sticks you plug them in the first one then leave the second empty, then plug in the third one and leave the fourth slot empty.

      Reply
    AL
    Andrew Larkin Jan 3, 2020

    This fix made my usable ram go down i have 8 gb of ram installed and in general my pc just sucks i think my solution is just buy a new computer and throw linux on it cuz windows 10 is overpriced garbage that forces you to have preinstalled programs restricted from uninstalation that do nothing but use up ram disk space and prossesing.

      SW
      Shane Warren Author Jan 4, 2020

      How are your rams installed? are there 4 slots? if so, install them with space in between them. Like install RAM 1 in the first slot and leave the second adjacent one empty. Then install RAM 2 in the third one and leave the next one empty.

    AV
    Andrew Verrijdt Jan 26, 2020

    Sadly, did not help at all.

      SW
      Shane Warren Author Jan 30, 2020

      Maybe the RAM sticks are at fault? have u tried them one by one? also try them a single one in different slots to make sure that the slots aren’t fried.

    NB
    Nickolas Borowski Apr 28, 2020

    This did not help me. I wasnt able to successfully try solution 2 because I dont see any of the features that it says to look for in the BIOS settings.

      SW
      Shane Warren Author Apr 29, 2020

      Okay, skip that and go for the Bios update and RAM inspection. Are you sure that your RAM sticks are working correctly?

    SH
    Shadymilkman79 May 15, 2020

    So I tried all of these methods and they were unsuccessful. My last ditch effort was to re-seat my CPU and somehow that worked and I got full RAM capacity back

    Reply
    SW
    Shane Warren Author May 17, 2020

    Probably because your CPU wasn’t seated properly? i think this might have been the issue. Was it seated properly before?

    AN
    anonymous Jul 26, 2020

    how to update the BIOS?

      SW
      Shane Warren Author Jul 26, 2020

      https://appuals.com/how-to-…check this out

    PC
    pavan kumar gaming channel Jul 27, 2020

    this worked on my laptop windows 10 64 bit thank you

    OR
    Orlando Rivera Jul 31, 2020

    Just got my first PC & obviously, I don’t know much…. I purchased it use because of the opportunity & options it has.. it was used for gaming though not a gaming PC!.. I want to music and will begin with the Fruity Loop 20 edition.. Microsoft Edge 64-bit, x64 with AMD FIRE PRO V5800
    500gb HDD, 12gb ram, HP Z400!..
    do I have enough power or do I need to buy something else & what do I need?!.. can some pls help!.

      SW
      Shane Warren Author Aug 4, 2020

      If you are not gaming, it should be enough for pretty much all of your workload.

    JN
    Juan Nougués Aug 14, 2020

    Hi!! I’m still having troubles: I have an ASUS M5A 78L-M LX3 Series motherboard and added a second 8GB Kingston 1600ghz RAM memory, but my computer reserves 8GB for Hardware. I tried Solution 1, I sort of tried Solution 2 (since the BIOS is quite different from this one and doesn’t have those exact options), and Solution 3 (It only has two sockets for RAM and I tried removing one, changing it from socket, etc., and with a single one, either one, it works fine) and 4 (updated my BIOS to the last version of it).I have Windows 10, 64 bits.Does anyone have any other solution i could try? Or is it a problem with the motherboard not supporting 16 gbs? Thank you!!!

      SW
      Shane Warren Author Aug 15, 2020

      I checked and it looks like your board supports a maximum of 8Gb memory.

    AB
    Abdullah Aug 24, 2020

    One last step!Install both sticks of RAM and pull out the CMOS battery for 10 secs and it will reset the amount of memory that is reserved for the hardware.

    Reply
    NY
    Nyangayngarud Aug 30, 2020

    how about mine, is this normal or can i do something to use the maximum of my RAM.? https://uploads.disquscdn.c

      SW
      Shane Warren Author Aug 30, 2020

      If it was limited, you might be getting 4GB but still it seems like it is eating more memory than it should be, try some of the solutions from this article and see if you are able to get that number up

      KP
      Koko Plato Mar 27, 2021

      it is NORMAL if you are using the INTERNAL GRAPHICS CARD of your 2200g

    JB
    Jan Burgel Oct 8, 2020

    Thank you for solution 1, worked perfectly on dynabook T451.

    PM
    Pete Maguire Feb 12, 2021

    These solutions did not work for me. I’ve been playing about with an old HP laptop out of interest, it has 4Gb installed but only 2.9Gb available. I have some interesting observations about the problem. Normally I see 1.1 Gb of hardware reserved RAM. If I remove a 2Gb stick the HW reserved drops to 142Mb. If I replace it and remove the other one I still see only 142Mb of HW reserved. I wanted to verify where this reservation is coming from, i.e. BIOS or Windows 10. So I booted the laptop up to SLAX Linux and ran the free -h command to view available memory. Guess what? 2.9Gb available, in Linux, the same as in Windows. It looks like windows plays no part in the HW reservation, in my case anyway

      PM
      Pete Maguire Mar 2, 2021

      Update to the above. I converted the laptop to 64 bit, still with 4Gb of ram, now I see 3.8Gb available, an increase of 900Mb

      Reply
    YY
    yousef younesi Feb 26, 2021

    i have installed 16 gigs ram: 2×8. but the system shows only 8 gig ram installed in window 10.

      MZ
      Muhammad Zubyan Author Mar 1, 2021

      Please open your Task Manager head over to the “Performance” tab and provide me a screenshot.

    AM
    Adelin Marin May 5, 2021

    Hello! So I have a HP Pavilion Gaming Laptop 15-ec0xxx these are the specs
    https://uploads.disquscdn.c…I had 8gb(2x4gb) RAM before buying one 8gb RAM stick to replace one of my 4gb stick. Before replacing it, the RAM reserved for hardware was around 2gb, and 6 available for my usage. Now, after replacing the 4gb stick with the 8gb stick i have just 3.4gb ram useful, the other 8.6 being unavailable. I’ve tried the thing with msconfig, but it doesn’t work and I cannot see advanced settings in BIOS menu. What can I do to have at least 10 gb available and not HARDWARE RESERVED? Please Help me
    https://uploads.disquscdn.c

    MZ
    Muhammad Zubyan Author May 9, 2021

    Hey Adelin Marin,

    Try Updating your BIOS, If that doesn’t work for you. Try swapping the order of your RAMs to check to see if that brings any better results.

    CB
    Cristian Baronetti Jul 19, 2021

    Thank you! The first tip solved the issue on a Dell XPS 9560.

    ES
    Elaiussa Sebaste Aug 30, 2021

    Hi. This did not help me too. I have another unique situation I guess. About 2 months ago I noticed my computer couldn’t work as before. Then I saw my ram problem. I tried everything on the internet. Physical inspect included. My CPU is Ryzen 5 2600, motherboard MSI B450 Gaming Plus, GPU RX 570, RAM’s G.Skill ripjaws 3000mhz 8×2. I can not figure out and I can not find what is wrong. Somehow I fix my problem 2 months ago but today it happened again. My BIOS is updated last version and I format my pc today. Pls Help Me!

      MZ
      Muhammad Zubyan Author Sep 2, 2021

      It seems more like a hardware issue please try to remove both RAM Sticks place the first one run your computer check if it works and if it works, Shut down the PC completely place the second one, and check again. Let me know how it goes.

    NC
    Nathan Chiem Sep 27, 2021

    Please help! I have an HP pavilion 15 laptop it had 8gb ram installed but then i checked it was being hardware reserved 4gb and now have 4gb usable,so i tried installing a new ram stick but that didn’t work it’s now 10gb reserved memory. I tried all the steps above didn’t work. Please help

      MZ
      Muhammad Zubyan Author Sep 29, 2021

      Please follow these steps:-

      1. Press and hold the Windows key then press the “R” key to open the Run program.
      2. Now type “DxDiag” and press enter.
      3. It should open the Direct X Diagnostics Tool.
      4. Take screenshot and reply back to me with the screenshot.

        NC
        Nathan Chiem Oct 2, 2021

        Here is took screenshots of task manager and resources manager too https://uploads.disquscdn.chttps://uploads.disquscdn.chttps://uploads.disquscdn.chttps://uploads.disquscdn.c

          MZ
          Muhammad Zubyan Author Oct 2, 2021

          Try Solution 2,4, and 6 those should work for you because I think that your BIOS is misconfigured.

        NC
        Nathan Chiem Oct 4, 2021

        can’t do step 2 because i Don’t have the advanced settings in bios but i tried 4 and did nothing im about to try 6

          MZ
          Muhammad Zubyan Author Oct 8, 2021

          Keep me updated!

    RM
    Rene Morais Jan 29, 2022

    Thanks the first solution helped me. I was about to throw this thing (computer) out the window.

    BR
    bruh Mar 19, 2022

    man thanks my system was using 2 gb but now using 200 mb thanks

    IS
    isidroco Apr 1, 2022

    HP notebook, 2+2gb windows states 1.7gb usable from 4gb. Solution: Swap memories: 3.7gb usable now. Probable cause:1.3v 1.5v mixed banks, hp might choose voltage reading first bank, and 1.3v can work ok with 1.5v but not the opposite.

    Reply
    JM
    James Marsack Jun 3, 2022

    A ton of posts on Reddit from users needing assistance appear to be caused by users failing to understand proper DIMM Ranking and ignore or are unaware that matched pairs of RAM must be observed when installing or upgrading RAM. So remember the slots 1/3 and 2/4 (for 4-slot DIMM systems) are linked and must be matching sticks for those slots. Usually this will be shown as a massive hardware reserve in Windows.

    Reply
    ST
    SteppedOn Sep 6, 2022

    Ok guys, I have one for you. I’m running an Asus X58 Sabertooth MB with 96gbs of ram. Yes, 96 gbs of ram. That’s 6 sticks at 16 gb/slot. Now I upgraded to Win 10 from Win 7 so I could utilize all 96 gbs for online gaming. The “about” page, mentioned above, says I only have 24gbs installed. All the suggestions here changed nothing on that page. In fact, I was warned not to zero out the page files as windows should keep a minimum of 800mb on hand to report errors. With previous OS’s, setting the page file to 2 1/2 of the total memory on the MB was sufficient for efficient OS operations.
    How do I get Win 10 to use all the ram, or is the 24gbs what it needs and the rest is what I use when gaming?

      MZ
      Muhammad Zubyan Author Sep 7, 2022

      You downloaded 32Bit Windows 10 or 64 bit?

        ST
        SteppedOn Sep 7, 2022

        Did you not read my post? I said I just upgraded to Win 10 64 bit to explicitly use all 96 gigs of ram. I have both Win 10 and Win10 pro. So you’re telling me that Win 10 pro won’t let me utilize all or most of the ram for performance? I was told the only win 10 can see all the ram in a system, up to 2 terabytes. System info page still says 24 gigs installed. Where’s my other 72 gigs?

          MZ
          Muhammad Zubyan Author Sep 7, 2022

          You didn’t even mention “64-Bit” once, read your post.

    FK
    Faizan Khan Nov 28, 2023

    my laptop (hp pavilion gaming ec-0101ax) was working fine with 2.1 gb of hardware reserved ram. Then one day when i turned on my laptop it stucks on hp logo then I restart it and turn it on with boot options and it turned on and now it is showing 10.1 GB of hardware reserved ram, It stucks on hp logo everytime i turn it onn. I have tried all the steps, Nothing worked for me ,HELP!!!!

    MZ
    Muhammad Zubyan Author Feb 18, 2024