Fix: Windows 10 Mail and Calendar app crashing

Kevin ArrowsUpdated on June 17, 2023
Kevin is a certified Network Engineer

If you have moved to Windows 10 by upgrading from your previous build of Windows, you may have encountered a number of issues related to apps crashing and not responding.

One of those issues that users have faced is the Mail and Calendar App crashing right after opening.

People have tried to fix it by rebooting and even resetting their PCs, but there seems to be no proper fix for this.

mail and calendar app crashes

According to Microsoft, this crashing of apps phenomenon could be due to a licensing issue with the Store App. Therefore, this issue can be resolved by following the methods I am going to mention below.

Solutions to Fix this Issue:

The solutions to fix this issue are universal, as there is no specific fix from Microsoft’s end. Follow these methods and see if they work or not.

Method #1: Running the Windows Store Apps Troubleshooter.

This solution is not specifically relevant to Mail or Calendar app-related issues; instead, it can solve all of the Windows Store apps crashing problems. You can follow along with this link in order to run the Windows Store Apps Troubleshooter.

You should also make sure that your Windows is up-to-date and no updates are pending.

It would probably resolve the problem, but if it doesn’t, then you should give the next one a try.

Method #2: Reinstalling the Mail and Calendar Apps.

The last resort is to reinstall the Mail and Calendar apps within Windows 10. However, there is an issue with Windows native apps in that they cannot be uninstalled normally, as compared to other apps. Therefore, you can follow these steps to remove these apps from your PC. Afterward, you can reinstall them from the Windows Store.

1. Open the PowerShell app by searching for it in Cortana, and right-click on it to open it as an administrator.

mail and calendar app crashes1

2. Copy the following line of code from below, and type or paste it inside PowerShell, then press Enter.

Note: You will get an error if you do not run it as an administrator.

Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

3. Now, restart your PC and download the Mail and Calendar apps from the Windows Store. Run these apps to check if the problem persists.

Kevin ArrowsUpdated on June 17, 2023
Kevin is a certified Network Engineer
ABOUT THE AUTHOR
Photo of Kevin Arrows

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

14
    GP
    Ganesh P Sep 22, 2015

    hi Kevin
    I tried the powershell method, didn’t work,, please help

    Reply
      KA
      K. Arrows Author Sep 24, 2015

      Can you post result of the powershell command so i can diagnose further on equestions.net ?

      Reply
        FA
        Frances Arden Mar 8, 2016

        The powershell method didn’t work for me either. Don’t have the result of command as closed it and rebooted. Windows Mail crashes every time I try editing a draft message… It’s maddening and wastes a huge amount of time. Just tried again and got this:

        Get-appxprovisionedpackage : The requested operation requires elevation.
        At line:1 char:1
        + Get-appxprovisionedpackage –online | where-object {$_.packagename –li …
        + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo : NotSpecified: (:) [Get-AppxProvisionedPackage], COMException
        + FullyQualifiedErrorId : Microsoft.Dism.Commands.GetAppxProvisionedPackageCommand

        Reply
          KA
          K. Arrows Author Mar 8, 2016

          The requested operation requires elevation. *means, you need to run powershell as administrator*

    KK
    Kamil Kopyłowski Jan 15, 2016

    I got 8 mail accounts signed in with Windows 10 Mail App. If I will reinstall it, would all of my accounts be lost and I have to restore them again?

    Reply
      KA
      K. Arrows Author Jan 16, 2016

      If you’re account are set up as imap, then with reinstall (if you lose them) you can re-configure them and they will download all the e-mails on the server. My advise would be to use Thunderbird, I’ve seen lots of issues with mail app; and i think it will continue to cause troubles in the long run.

      Reply
    ME
    Marombert Einstein Jan 16, 2016

    the item 2 works here on 11099 release

    Reply
    AR
    Arthur Jun 28, 2016

    Hi! I’m Arthur. Wow, if these are the “Best Fix,” we’ve got our work cut out for us… (They’re among the most common suggestions to the issue, and don’t work for most people.)

    Reply
      KA
      K. Arrows Author Jun 28, 2016

      At the time of writing this guide, they were indeed the best. Windows releases several updates, quiet frequently and it may be possible that the new updates may have interfered with the process. Also, almost every system is different, with different programs and apps running, i would suggest that you either restore the system to an earlier point when it was working fine or check for the recent updates and un-do them and then test.

      Reply
    CU
    cunnyuohhh Feb 11, 2017

    the powershell method isnt working…
    it kind of did the first time, but didnt actually remove the apps. so i tried it again and it didnt come up with anything, nor did it delete the apps. Not even an error
    EDIT: After a few minutes it did uninstall.
    EDIT 2: After it seemed to work, i got a 0x800706be error. any fix? i tried to sign in and it gave me that error for my hotmail account, so i tried my google one and it started crashing again. maybe a way to clear the mail accounts?

    Reply
      KA
      K. Arrows Author Feb 13, 2017

      You can delete the mail accounts from the Settings (option) on the Mail app. If there is no data on your current profile then try creating a new profile, if there is data then create a new profile and move the data to it from c:users

      Reply
        CU
        cunnyuohhh Feb 18, 2017

        i wasnt able to open the mail app, but i ended up resetting my computer, thanks anyway.

        Reply
    BF
    Bill Fussaro Aug 29, 2017

    This is great but doing this ONCE A WEEK is for the BIRDS! Is there any permanent fix?

    Reply
    JO
    John Nov 28, 2017

    I tried to PowerShell method to no avail. I also tried the Troubleshooting method. Windows acknowledge the program is closing but said it could not resolve the issue. I downloaded “My Calendar” from the Windows store. Opened it. It seemed to sync with my default calendar app (the problematic one). Default calendar app working fine after that, but I see it had created a mass amount of appointments (which may have been crashing it?). Seems all it needed was a little bump.
    Hope this helps.

    Reply