How To Fix WhatsApp Not Sending Verification Code

Whether you are catching up with friends or managing work conversations, WhatsApp has become the leading messaging app for millions worldwide. Due to its popularity, WhatsApp has made its sign-up process user-friendly and straightforward. However, some users experience a frustrating problem: they are unable to receive verification codes from WhatsApp.

Aside from signing up, when you set up WhatsApp on a new device, you must enter a verification code to confirm your identity. Without this code, you cannot access WhatsApp. If you are facing issues with receiving your verification code, do not worry. Below, you will find simple and effective steps to help you resolve this problem quickly.

WhatsApp verification codes are essential security messages used to authenticate new logins and protect your privacy. You will receive a verification message when setting up WhatsApp on a new device or after reinstalling the app. If you are not receiving verification codes, here are 5 actionable steps to help you troubleshoot and fix the issue.

1. Check Your Internet Connection

If you have a poor internet connection, you will not be able to receive verification messages from WhatsApp. A stable internet connection is necessary not only for message delivery but also for app functionality. Before trying any other solutions, ensure your device is connected to a reliable Wi-Fi or mobile data network. If you are experiencing weak signals, try restarting your router. If the issue continues, contact your internet service provider for further assistance. This step is vital because WhatsApp requires an active and stable connection for code delivery.

2. Check Network Connection

Make sure your phone’s network connection is active and stable. You should ideally see at least three bars or more on your signal strength indicator. Poor signal or network disruptions—due to maintenance, outages, or accidental activation of airplane mode—can prevent you from receiving any SMS, including verification codes. If you suspect a network issue, toggle airplane mode on and off, or ask a friend to send you a message as a quick test.

Toggling airplane mode or sending yourself a test SMS will confirm whether your network is capable of receiving messages correctly.

3. Check the Phone Number You Entered

In many cases, users inadvertently enter the incorrect phone number during the verification process. Remember, WhatsApp asks you first to select your country code and then enter your phone number. You should not add a leading zero (0) before your number. Double-check that you have selected the proper country code and entered the correct phone number. Entering accurate information is mandatory for receiving the verification code from WhatsApp.

4. Issues with the App

Sometimes, minor glitches within the app itself may prevent you from receiving the verification message. Keeping your WhatsApp app updated ensures any bugs or performance issues are promptly resolved. Visit your app store and install the latest updates for WhatsApp. This simple step can often fix delivery problems caused by outdated or malfunctioning app versions.

5. Unblock WhatsApp Contact

Another possible reason for not receiving your code is that the WhatsApp contact responsible for sending verification messages has been blocked on your device. Open your phone book, search your contacts for “WhatsApp,” and make sure this contact is not blocked. Unblocking this contact allows WhatsApp messages to reach you without hindrance.

If you have tried all the steps above and still cannot receive a verification code, contact WhatsApp support. Their support team is knowledgeable and can assist you with any issues related to the app, ensuring you regain access to your WhatsApp account.