Fix: Update KB5014697 Not Installing On Windows 11

Windows 11 update KB5014697 not installing on windows might be due to insufficient space on your storage or maybe due to bad update components. This error occurs when a user tries to download the KB5014697 update on their Windows PC.

Windows Update not Installing

Before Jumping right into the solutions let’s look closely at what can cause a windows error update.
Unstable Build- An Unstable Windows build means a Version of Windows 11 that has a lot of bugs and issues and windows deliberately is not allowing users to download.
Corrupt BITS- Background intelligent transfer service is a service provided by microsoft that facilitates synced and prioritized transfer of files .It is lately used as a tool for windows update file transfer. Restarting the service can solve the problem if an Unstable BITS is the root cause of you facing trouble while updating windows 11.
Corrupt Windows Update Components- The services that combine to carry down update processes are know as update components and if they are malfunctioning they can be repaired by resetting them easily.
Insufficient Storage Space– The update processes won’t succeed if you are low on storage on your main drive, free up some space to continue with updating your windows. 

1. Run Update Troubleshooter 

Windows 11 comes packed with a variety of features among them is the option to troubleshoot windows updates. In order to use this feature follow these steps :

  1. Open Start Menu by tapping on the Windows Icon on the taskbar or by pressing the Windows key on your keyboard
  2. Click On settings.
    Opening settings in windows11
  3. On the Left Side of your screen Click on System Settings
    Troubleshooting using windows built-in feature
  4. Click on Troubleshoot.
    Troubleshooting Windows 11 update using built-in troubleshooting feature
  5. Click on Other Troubleshooters.
    Opening troubleshoot feature in windows 11
  6. Click on the run button beside the windows update section.
  7. Wait a while until the loading finishes.
    using windows 11 troubleshooter
  8. Restart Your Computer.

Once You have restarted your computer after doing the above-mentioned steps, Try updating your Windows 11 once again, If the problem persists continue to the next step.

2. Use Microsoft Update Catalog:

Microsoft Update Catalog is a  service from Microsoft that provides a listing of updates that can be distributed over a corporate network. You can use it as a one-stop location for finding Microsoft software updates, drivers, and hotfixes. Click here to visit the Microsoft update catalog and follow the below-mentioned steps.

  1. Click here to visit the Microsoft Update catalogue.
  2. In the search box type in the update code i.e KB5014697.
    Using Microsoft catalog to update windows 11
  3. Select the highlighted update as shown in the image.
    Using microsoft catalog to update wndows 11
  4. Click on the hyperlink, this will start the downloading process of the windows update file.
    Click on the hyperlink, this will start the downloading process of the windows update file.
  5. Once the file has been downloaded.
  6. Run it.

3. Use Window’s 11 Update Assistant:

Windows 11 update assistant is an executable service provided by Microsoft to ease up the process of downloading and updating windows 11, to use this service follow the following steps.

  1. Click here to download windows 11 update assistant.
    Using Windows Update Assistant to update windows 11
  2. Run the .exe file it just downloaded.
    Using Windows Update Assistant to update windows 11
  3. Hit accept and install.
    Using Windows Update Assistant to update windows 11
  4. If it does not allow you to accept and install, go to file explorer and open the downloads folder.
  5. Right-click on the file you just downloaded and open properties.
    Using Windows Update Assistant to update windows 11
  6. At the top click on the compatibility module.
  7. In the Compatability mode section, check the option that says run this in compatibility mode.
    Using Windows Update Assistant to update windows 11
  8. In the drop-down menu select Windows 7 as your preferred Os build.
  9. Now try running the windows 11 update assistant again and it should work.

If your windows 11 is still not updating continue to the next step

4. Reset Windows Update Components : 

In this step, we will be creating a .bat file that will automate the resetting of windows update components. In order to create this file follow the following steps carefully.

  1. Open Notepad on Your computer and paste the following commands into it likewise.
    Reset Windows Update Components with bat file
SC config trustedinstaller start=auto

net stop bits

net stop wuauserv

net stop msiserver

net stop cryptsvc

net stop appidsvc

Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old

Ren %Systemroot%\System32\catroot2 catroot2.old

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN

dism /Online /Cleanup-image /ScanHealth

dism /Online /Cleanup-image /CheckHealth

dism /Online /Cleanup-image /RestoreHealth

dism /Online /Cleanup-image /StartComponentCleanup

Sfc /ScanNow

net start bits

net start wuauserv

net start msiserver

net start cryptsvc

net start appidsvc
  1. Save the notepad file you just created as wufix.bat on your desktop.
    Reset Windows Update Components with bat file
  2. Make sure to select the all files option.
  3. Now on your desktop, right-click on the file you just created and run as an administrator.
    Reset Windows Update Components with bat file
  4. Now the file will automatically start disabling a few services and run a few scans. This might take a few seconds or so.
    Reset Windows Update Components with bat file
  5. Once this is done close the prompt and restart your PC.
  6. Try Updating windows 11 again

If the issue is yet to be resolved continue to the next step which is to use media creation tool to download the Windows 11 update.

5. Using Media Creation Tool:

Windows media creation tool is a Microsoft-provided service which allows the user’s to create a .iso file which they can execute on their computers to install windows. To do to this follow the following steps.

  1. Click here to download Microsofts Media Creation Tool.
  2. Click on the download now button under the media creation tool section.
  3. Run the executable file it just downloaded.
    Updating windows 11 using the media creation tool
  4. Click on allow.
  5. Click on accept.
    Updating windows 11 using the media creation tool
  6. Choose the .iso option as we are looking to create a burnable file.
    Updating windows 11 using the media creation tool
  7. Select the path, I have chosen desktop as my path.
    Updating windows 11 using the media creation tool
  8. After the installation is done, open the desktop.
  9. Double click on the .iso file it just created.
    Updating windows 11 using the media creation tool
  10. Click on setup.exe
    Updating windows 11 using the media creation tool
  11. Click on next and update your windows 11.
    Updating windows 11 using the media creation tool

6. Insufficient Storage

Windows Update might not proceed if you have insufficient space on your Main drive. Free up some space by deleting unnecessary files. We have provided you with the most efficient ways to resolve this problem, if yet your windows 11 is not updating it might be because of some really general problem e.g unstable internet or not enough disk space. Please refer to step no 5 as users have reported it being a successful fix to this problem for them.

Dawood Janjua
Dawood Janjua is a certified CCNA associate and provides supports to customers through a reputated third party organisation. Dawood is aiming for the CCIE in the future to provide support at the regional level and also wishes to expand his career into virtualisation.

Expert Tip

Fix: Update KB5014697 Not Installing On Windows 11

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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