Fix: Unable to connect to Proxy Server in Windows 10

If you don’t know what a Proxy Server is, it’s a redirect via an IP to an external site, typically used for anonymous surfing. If the IP or Proxy is down, or if it is configured incorrectly, you will receive the error message “Unable to connect to Proxy Server”. There’s no need to turn on the proxy settings unless you have intentionally set it up for anonymous browsing. If that’s the case, you’ll need to check with your Proxy Provider. Otherwise, your PC or system can function without a proxy. If the proxy has been enabled for some reason, it’s likely due to a third-party program you may have installed, or because an antivirus software has restricted access to other websites while scanning your system for infections. To fix this, please proceed with the steps or methods below.

Check Internet Properties

Hold the Windows Key and press R. Type ‘inetcpl.cpl’ and click OK. (This needs to be run as an administrator). Alternatively, you can also click ‘Start’ and type ‘iexplore.exe’. Right-click ‘Internet Explorer’ and choose ‘Run As Administrator’.

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Go to the Connections tab and choose LAN Settings. Make sure “Use a Proxy Server for your LAN” is unchecked. If it is checked, uncheck it, click OK / Apply, and then click OK.

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Once completed, reboot the PC and conduct a test. If it still does not work, proceed to the Registry Editor Method outlined below.

Change Proxy Settings via Registry Editor

It is important to back up your registry settings before changing them. Hold the Windows Key and press R. Type regedit in the run dialog and click OK. To back up your registry, after opening it, click on File -> Export, name the registry file, e.g.: backupreg, and click Save. To import or restore from the backup, open the registry editor again, click on File -> Import, and select the file you exported earlier, which is your backup. After it has been backed up, navigate to the following path:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings

In the right pane, locate the ProxyEnable string. Right-click on it and choose ‘Delete’. If there are strings such as ProxyServer, Migrate Proxy, and Proxy Override, right-click on each and delete them as well.

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Please reboot the PC now and proceed with the test.

Also, check out ‘Windows Could Not Automatically Detect This Network’s Proxy Settings’.

 

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

15
    GI
    girish Oct 23, 2016

    it didnt work

      KA
      K. Arrows Author Oct 26, 2016

      Please provide more details.

        VT
        Vijay Tharma Dec 30, 2016

        Im also facing the same greyed out issue on lan setting. Its a bare OS, nothing installed, other than Windows 10 and office, no antivurus or firewall, other than windows firewall

          KA
          K. Arrows Author Jan 26, 2017

          Did you try disabling it through the registry hack?

          ZO
          Zohaib Sep 3, 2017

          Same problem, second option is also not working

    IA
    iaznaB Oct 29, 2016

    Hi, the fastest way for me to fix this is your second option (Change Proxy Settings via Registry Editor) because for some unknown reason the Lan Settings button from Internet Explorer is grayed out. But I keep having this problem every time windows does an update and it’s infuriating. What can I do to permanently stop this problem ?

    But thanks for the quick registry editor fix, otherwise I’d have to go into safe mode do the internet explorer thing and then restart again.

      KA
      K. Arrows Author Oct 30, 2016

      Are you the administrator on this PC? What if the updates are turned off?

        IA
        iaznaB Nov 6, 2016

        Yes I’m the administrator on this PC, but why would I turn off the updates ? I’m pretty sure that’s what’s causing it because every time I see an update from windows the proxy error occurs.

        Anyway, now (after I did the second option just once) when that happens all I have to do is restart my pc and everything is back and working.

          KA
          K. Arrows Author Nov 13, 2016

          Which antivirus/firewall or security software are you using?

          IA
          iaznaB Nov 13, 2016

          Eset Nod32

          KA
          K. Arrows Author Nov 13, 2016

          Can you temporarily uninstall it and then test?

    RC
    René Casaña Jun 20, 2017

    I’ve solved this by executing internet explorer in administrator mode
    Internet options > Advanced settings > Restore.
    Then, don’t close internet explorer, just close the session and sign in again.
    That would fix it for a while until it happens again, it’s frustrating me.

    Hardware: HP pavilion x2

    Reply
    WS
    Wu Sam Nov 25, 2017

    Thank you for the detailed fix! Other websites did not have a successfull fix like your advice did.

    TD
    tasya dea Nov 29, 2017

    It didnt work. Idk why. I’ve tried the 2nd whay bc the 1st step my LAN setting is gray out. Now ihv no idea

      KA
      K. Arrows Author Dec 2, 2017

      are you the administrator on this pc?