How to Fix Ticketmaster Error Code u534?

When users try to purchase tickets on Ticketmaster, they encounter the error “Sorry, Something Went Wrong. An unexpected error has occurred. Please try again later.” with error code: U534. This error means your order can’t be completed, and you need to try again. The error usually occurs due to issues with the payment method used during the payment process.

Additionally, problems with the browser or unstable internet can also cause issues while placing orders.

In this article, we will discuss different ways to solve this problem.

1. Check Internet Connection

Your internet connection might be unstable, causing issues during the payment process as it requires a stable connection. Check your internet speed at Fast or Speedtest to ensure your connection is stable. If unstable, restart your router or contact your ISP.

2. Check and Update Payment Information

Make sure your payment method is working. If it’s incorrect or lacks sufficient funds, it can prevent you from completing the purchase and trigger the error. Try using a different payment method with sufficient funds.

  1. Go to your payment settings in your Ticketmaster account.
  2. Verify your current payment method details (e.g., card number, expiration date).
  3. If the details are incorrect or the payment method lacks sufficient funds, update it or add a new one with sufficient funds.
  4. Save the changes and try purchasing the tickets again.

3. Avoid Multiple Devices or Tabs

Using Ticketmaster on multiple tabs or devices can cause issues as there are many requests from one account that can interrupt the process. Close all tabs and use Ticketmaster on only one tab for a smooth experience.

  1. Close all Ticketmaster tabs on your browser.
  2. Ensure Ticketmaster is not running on other devices.
  3. Open only one Ticketmaster tab on one device.

4. Clear Browser Cache and Cookies

This issue might be caused by browser cache and cookies. If corrupted or outdated, they can cause bugs and glitches. Clear the cache and cookies to prevent issues.

Note: This will also log you out of your account, so you’ll need to log back in.

  1. Open your browser.
  2. Click on the three dots in the top right, then choose Settings.
  3. Select the Privacy and Security tab, then click on Clear browsing data.
  4. Check all the boxes and click Clear data.
  5. Restart your browser and try again.

For a detailed guide on clearing cache and cookies in different browsers, click here.

5. Refresh the Page or Retry

Temporary cache in the browser can cause glitches. Refresh the page to clear the temporary cache and solve the problem.

  1. Press CTRL + R to refresh the page.
  2. Alternatively, click the Reload button on the left side of the search bar.

6. Contact Ticketmaster Support

If none of the solutions work, contact Ticketmaster support and explain your problem. They will provide a solution. You can contact them on their official website here.

ABOUT THE AUTHOR

Hamza Mohammad Anwar


Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.