How to Solve the Operating System Version Is Incompatible with Startup Repair?

Although Windows 10 is the most recent iteration of the Windows Operating System, it is far from the most perfect one. Windows 10 users all across the globe have been plagued by tons of different problems, one of them being the dreadful “This Operating System version is incompatible with Startup Repair” loop. This is a problem where an affected user’s Windows 10 computer tries to boot up, detects one or more issues, tries to fix the issue(s) using Startup Repair, is unable to fix the issue(s) because that copy of Windows 10 – for a reason that still hasn’t been uncovered – is incompatible with Startup Repair, reboots and the same cycle repeats itself all over again.

Users affected by this issue find that their computer is completely unable to boot and does not even go through to the Welcome screen. Affected users’ SrtTrail.txt log files state that “This Operating System is incompatible with Startup Repair” – hence the name of this issue. In most all cases, this problem only affects Windows 10 users who have recently upgraded to the latest version of Windows from Windows 7, 8 or 8.1.

Since their computer simply refuses to boot up entirely and gets stuck in a “This Operating System version is incompatible with Startup Repair” loop every single time, most of the people affected by this issue believe that the only way to fix it is to reinstall Windows 10 from scratch. While reinstalling Windows 10 certainly resolves the problem, it means that you are going to have to start all over again and is an unnecessarily harsh resolution for a problem that can be fixed by simply disabling driver signature enforcement and then rebooting your computer. Yes, that’s right! The actual solution to this problem is pretty simple, especially compared to the Windows 10 reinstallation alternative.

To disable driver signature enforcement, you are going to have to access Windows 10’s Advanced Repair Options. You have a couple of different options when it comes to how you can get to Windows 10’s Advanced Repair Options screen, and here are the simplest and most effective ones:

Option 1: Mash Shift + F8 while your computer boots up

There is a chance that you might be able to access Windows 10’s Advanced Repair Options without any outside help by simply pressing and holding Shift and then mashing the F8 key repeatedly while your computer boots up. You might have to restart your computer and repeat this process 4-5 times in order for it to work. If this method works, you will be taken to a Recovery screen where you can click on See advanced repair options to access Windows 10’s Advanced Repair Options. However, be warned – this little trick only works on a small portion of all Windows 10 computers as most of them (especially newer ones) do not support it.

Option 2: Use a Windows 10 installation media

If Option 1 didn’t work for you or if you simply prefer an option that is guaranteed to work, you can also get to the Advanced Repair Options screen using a Windows 10 installation CD, DVD or USB. If you don’t have a Windows 10 installation media handy, use this article to create a bootable Windows 10 installation USB. Here’s how you can use a Windows 10 installation media to access Windows 10’s Advanced Repair Options:

Insert your Windows 10 installation media into the computer.

Restart the computer. While the computer is booting up, access its BIOS settings (the instructions for which vary depending on the manufacturer of the computer’s motherboard but are almost always displayed on the first screen you see when your computer boots up) and change its boot order in the Boot tab to boot from your installation media instead of the hard drive.

Save the changes and exit the BIOS.

If prompted to do so, press any key to boot from your installation media.

Select your preferred time zone, language and keyboard layout and then click on Next.

When you reach a screen with an Install now button at its center, locate and click on Repair your computer in the bottom left corner of the window. Once you do so, you will be taken to Windows 10’s Advanced Repair Options

Once you reach the Advanced Repair Options screen, you are more than halfway there! To actually disable driver signature enforcement using the Advanced Repair Options, you need to:

On the Choose an option screen, click on Troubleshoot.

Click on Advanced options.

Click on Windows Startup Settings.

Click on Restart. Your computer will now restart – allow it to do so.

When your computer boots up, you will see an Advanced Boot Options On this screen, use the arrow keys to highlight the Disable Driver Signature Enforcement option and press Enter to select it. Your computer should now boot up as it is supposed to and not get stuck in a “This Operating System version is incompatible with Startup Repair” loop.

disable driver signature

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

27
    AL
    Alex Jun 21, 2016

    I was hoping this would work for me, but unfortunately it didn’t!

    Acer has the Advanced Repair Option built in, and it is always looping to it. Tried the startup option suggested above to no avail.

      KA
      K. Arrows Author Jun 21, 2016

      Can you provide me details on how did the issue start and does your Acer has a system image?

    HP
    Hasitha Prabhath Aug 1, 2016

    Thank you very much!!!
    It worked for me.
    Dell Inspiron N3558

    PA
    Pamzolin Sep 4, 2016

    Thank you so very much Kelvin. It worked for me. I use a Del Inspiron 11-3152. For the past 3 days, I have been surfing the Internet on how to fix this until stumbled on this article. Thanks again.

    PA
    Pamzolin Sep 4, 2016

    Just a few minutes after I had posted how it helped me. It did work and then I tried restarting the system and it started all over again saying automatic repair: you system did not restart correctly. How do make this stop once and for all. I’m getting frustrated. Thanks

      KA
      K. Arrows Author Sep 4, 2016

      I would suggest you do a repair install. http://appuals.com/how-to-repair-install-windows-10-2/

    JB
    John Bateman Sep 20, 2016

    I tried this on windows 10, but it just booted into the blue “your PC ran into a problem and needs to restart” screen, citing a 0xc000021a error. Could you please make a suggestion about how to fix it? Thanks.

      KA
      K. Arrows Author Sep 22, 2016

      For 0xc000021a error, try the steps listed at https://appuals.com/best-fix-steps-fix-error-0xc000021a/

    AC
    Axel Capó Oct 14, 2016

    Hi. I tried to run the “Disable Driver Signature Enforcement”, but it doesn’t do anything. My laptop keep rebooting. Windows doesn’t load and blue screen appears with the “Automatic Repair/Restart-Advanced options” again and I don’t know what to do. I want to try the “Reimage Plus”, but I don’t know how to use it. I can download it using my cellphone, but I don’t know how to run the program from my cellphone to my laptop . I’m a photographer and I don’t want to lose my data, photographs. I’m very frustrated.
    Thank you,
    Axel

      KA
      K. Arrows Author Oct 14, 2016

      I would suggest that you first back up your data, and the easiest way to resolve this issue is that after backing up your data, you do a system restore or a reset and then run reimage. Since data is the most important stuff, it’s best not to run any software or do anything else unless data is backed up. You can try booting into safe mode, if that doesn’t work then get a disk enclosure and take the hard disk out, use that to move data to another pc and then do a reset.

      Reply
        AC
        Axel Capó Oct 14, 2016

        Thank you very much.

        I was thinking on buying an external hard drive. Any chance to move all my files from my affected laptop to the external hard drive? (It’s any possibility to use the External hard drive connected to my affected laptop and move all files?).

        By the way, I saw an option called “Reset this Pc”. It let’s you reinstall or refresh Windows without deleting files, photos, music. Should I trust this option?

        Anyway. I’ll buy an external hard drive and wait until you write back.

        I’m very grateful to you.
        Thank you for your help.

        Axel.

          KA
          K. Arrows Author Oct 15, 2016

          Since you cannot get to boot into the system, don’t do the reset until data is backed up.

          You only need a 2.5″ disk enclosure, so you can take out the hard disk from the laptop, connect it to any other PC and move the data to it.

          Then you do the reset, and move the data back via USB etc.

    KA
    K. Arrows Author Oct 14, 2016

    In your case, reimage won’t help. I would suggest that you first back up your data, and the easiest way to resolve this issue is that after backing up your data, you do a system restore or a reset.

    DJ
    DJPIG Dec 20, 2016

    Same problem. Installed Win 10 updated and bam system can’t restart. Rest OS all was well. Updated and bam again. Piece of crap OS. Thanks Macro$uck for wasting 3 days of my time trying to fix this BS!

    BA
    BS Vijay Anand Jul 5, 2018

    When I boot my laptop running Windows 7 Ultimate, I get blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL errors like 0x0000000A, 0x0000000D1, and others (I did not take down the error numbers!) In the beginning of time when error started coming, it stayed at the blue screen, but now, laptop restarts without properly displaying even the blue screen error.

    1. Safe mode – Does not work
    2. Safe mode with Networking – Does not work!
    3. Last Known Good Configuration – Does not work!
    4. Debugging mode – Does not work!
    5. Windows 7 OS Start-up repair tells that the version of Windows 7 Ultimate OS is different from the Start-Up repair!
    6. I tried with Windows 10 ISO images, but the laptop did not boot from the USB even though I selected USB boot option!
    7. I tried with Windows 10 DVD, but the laptop took hours and hours without even showing the start-up repair screen/window!

    UL
    Ukasyah Al-Limusi Mar 20, 2019

    “this option is not supported on the operating system you’ve selected”. and “startup repair you need to sign in as an administrator but there aren’t any administrator on this PC”. please explain this problem………..

      SW
      Shane Warren Author Sep 14, 2019

      Back up your data and reset the computer entirely by completely deleting Windows and reinstalling a new one.

        AI
        Ajala Idowu Jan 3, 2020

        At advance boot option. Select disable malware.

        This works for me wow!

        Reply
    MR
    Michal Rydzi Dec 24, 2020

    Hello, hope somebody will notice this, but I came to same problem as Mr. Capó, quoting” I tried to run the “Disable Driver Signature Enforcement”, but it doesn’t do anything. My laptop keep rebooting. Windows doesn’t load and blue screen appears with the “Automatic Repair/Restart-Advanced options” again”
    SrtTrail.txt is saying Operating System Version Is Incompatible with Startup Repair and im stuck in this repair loop, not even booting from ext disc work, i got error 0xc0000359, safe mode for booting also not working, everytime i get stuck in the blue screen with automatic repair stuff.
    All this happened after i tryied to update W8 to W10, wchich did not go well, obviusly…

    Any help lads?

      MZ
      Muhammad Zubyan Author Dec 26, 2020

      Do you have the Windows 8 DVD or USB? If yes then you can boot into Windows 8 Installation and try the recovery options available over there. But if you don’t have a DVD or USB you will have to install a fresh copy of Windows 10 to fix this issue. (Keep in mind that it can cause data loss if you chose to format your disks.)

        MR
        Michal Rydzi Jan 3, 2021

        Got my W10 installation on USB HD, want to make a clean reinstal but everytime i choose the correct bit version of the W10, the instalation process just tell me there is an error 0cx0000359 – system couldnt be loaded, required files missing or are broken. Thats all.

          MZ
          Muhammad Zubyan Author Jan 6, 2021

          Have you tried Installing Windows 8? Also is your USB Installation 32 bit or 64 bit?

          MR
          Michal Rydzi Jan 6, 2021

          got only W10, W8, wchich is apparently on PC cant boot either. For W10 i got both versions on external usb disc.

          MZ
          Muhammad Zubyan Author Jan 6, 2021

          Which Windows architecture you were using on Windows 8? I suggest you install the same architecture for Windows 10 as well. Also, is your boot mode UEFI or Legacy?

          MR
          Michal Rydzi Jan 7, 2021

          No idea, no chance to check it, but i assume its 32 bit, its some really cheap HP notebook. Managed to get into bios and booting is UEFI, legacy disabled.

          MR
          Michal Rydzi Jan 7, 2021

          Solved, there was some option while installing W10 via USB, which had nearly the same name, but with some word difference, which was able to finish clean installation -> all OK now, thank you for your time.