How to Fix Temporary Profile Issues in Windows 10?

Temporary profile issues in Windows 10 occur when the system can’t load your regular profile and defaults to a temporary one, causing loss of settings, desktop icons, and files saved during the session. This happens due to corrupted profile files, failed updates, or interrupted shutdowns.

Profile settings and information are taken from registry entries and configuration files on your hard drive. Any file corruption can lead to a temporary profile, which resets after each logon, resulting in inconvenience and data loss.

In this article, we will discuss different ways to solve this error.

1. Enable the Built-in Administrator Account

Enabling the built-in Administrator account gives you full access to fix profile issues. This account skips common limits, allowing you to repair or reset corrupted profiles directly.

  1. Press Windows Key + X and select Windows PowerShell (Admin).
  2. In the PowerShell window, type the following command and press Enter:
    net user Administrator /active:yes

  3. Restart your computer. At the login screen, you should see a new account named ‘Administrator’. Log into this account. After troubleshooting, reopen PowerShell (Admin) by pressing Win + X and type the following command:
    net user Administrator /active:no

2. Utilize the Check Disk Tool

Sometimes, hidden disk errors prevent Windows from accessing your main profile, leading it to load a temporary one. The Check Disk tool scans your system’s storage for irregularities and repairs these issues, ensuring clear paths to your Windows profile and restoring your regular profile.

  1. Press Windows key + E to open File Explorer. Right-click the C: drive. If it’s not visible, click ‘This PC’ from the left pane, then select the C: drive where Windows is installed.
  2. Select Properties.
  3. Go to the Tools tab. Under Error Checking, click Check. Then, click Scan drive or schedule the check on the next boot if prompted. During the disk check, do not press any keys as this might cancel the process.

After the scan, your computer will automatically restart. Now, try logging in with your original account.

3. Correct the Registry Entry

Adjusting the registry can fix temporary profile issues by guiding Windows to load your original user profile. By editing specific registry entries and removing ‘.bak’, you resolve conflicts and restore your personalized settings and files.

  1. Press Windows key + R, type regedit, and press Enter. Click Yes on the UAC prompt.
  2. In the Registry Editor, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.
  3. Find SID keys that look like S-1-5-21…. Identify the key with ‘.bak’ and the one without it. The one with ‘.bak’ is the original profile.
  4. Select each SID key and check ProfileImagePath in the right pane. Delete the non-.bak key with your profile name in the path. Confirm any prompts.
  5. Right-click the SID key with ‘.bak’ and select Rename.
  6. Remove the ‘.bak’ from the key name. Close the Registry Editor and restart your computer.
  7. Try logging into your original profile. If the issue persists, use the Administrator account.
  8. Backup all folders in C:\Users\’Your Original Profile Name\’ to another drive, then delete the original folder from C:\Users.
  9. Return to the Registry Editor and delete any SID keys with ProfileImagePath showing “C:\Users\’Your Original Profile Name\'”.

4. Run System File Checker

When you run SFC, it scans the protected system files on your computer, identifying and repairing any that are corrupted or damaged. Fixing these files can restore stability and resolve login issues, allowing normal access to your profile.

Check our article on SFC here.

5. Check for Windows Update

Outdated system files or bugs in Windows can cause profile loading issues. Installing Windows updates can fix these problems, as updates often include solutions for known issues, improving profile stability and reducing the risk of loading a temporary profile.

  1. Press Windows Key + I to open Settings. Go to Update & Security and click on Windows Update.
  2. Click Check for updates and install any available updates.
ABOUT THE AUTHOR

Kamil Anwar


Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.

Comments

93
    SA
    Salman Ansari Apr 28, 2016

    administrator method worked thnxxx

    RT
    Richard Thornton Aug 1, 2016

    I have a Lenovo W530, loaded running Windows 10 Pro. Today I opened the Built in Windows system utility, “Computer Management”, which allows me to view all aspects of the system, and under users, I noticed a rather strange entry for a user name: tvsu_tmp_ycghaMRMGP. It was listed as an administrator but it was not currently enabled. Was this a hack or was this some remote session I might had one with Lenovo Tech support? I deleted it, but now I am wondering, since the laptop is 4 yrs old, maybe i should dump Windows and run Linux on it; I have been keeping this one as my Windows native backup system, and love the power of this workstation class laptop, but these types of incidents bother me with Windows. Anyone else see such strange user entries before?

      KA
      K. Arrows Author Aug 2, 2016

      I beleive it was a temporary user, somehow created during the upgrade to Windows 10 or by one of your softwares, or during a windows repair process.

    RE
    Retroapocolypse Aug 7, 2016

    This isn’t working……
    Have I lost everything?

      KA
      K. Arrows Author Aug 7, 2016

      no, boot into safe mode, create a new account and then copy data from your old profile to the new account.

    EB
    Ethan Bailey Aug 17, 2016

    Oh my god. Thank you so much. I was so freaking scared that i wouldnt be able to fix my 1.1k$ computer and i was literally crying. It worked by deleting the non-“.bak” file. This was an extreme help to me.

      KA
      K. Arrows Author Aug 17, 2016

      Welcome

    CD
    Carol D Aug 26, 2016

    Solution 2 worked perfectly. Thanks so much!!! I was worried my daughters pictures from birth to 4 years old were lost forever. I have backed everything to an external hard drive to be safe. Do you know what caused this happen?

      KA
      K. Arrows Author Aug 26, 2016

      Welcome

    AN
    Anonymous Sep 10, 2016

    When i had this problem I was cursing Microsoft for windows 10 . Then i found your solution . First solution worked perfectly. thank you so much

    CO
    Colin Sep 16, 2016

    I
    bought my computer about 7 months ago and it came preloaded with Windows 8.1
    but about 3 months ago it automatically updated to Windows 10. Then after a
    couple weeks I started getting the “you’ve been signed in with a temporary
    profile” message. After conducting some research online I came across your
    webpage here and attempted to perform the tasks that you instructed starting
    with entering “net user Administrator
    /active:yes” from the command prompt but when I restarted my computer as you
    instructed, the computer is now stuck on a blue screen with the series of dots
    moving in a circle and I now can’t access my computer at all!!!!! Any advice
    would be greatly appreciated

      KA
      K. Arrows Author Sep 18, 2016

      Apologies for the late response, is it still stuck at the blue screen when turned on? Take out all external devices and let me know.

        RT
        Raphael Topinio Sep 27, 2016

        What do you mean take out all external devices?

        RT
        Raphael Topinio Sep 27, 2016

        What do u mean take out external devices

          KA
          K. Arrows Author Sep 27, 2016

          If any device is externally connected such as a USB (Device), USB Mobile Receiver, external keyboard etc.. then disconnect them and try.

    JM
    Jennifer Moore Oct 13, 2016

    What if I have already removed the bak numbered profile before finding this post? I am still opening up to what looks the same as the temp profile, should I follow option two still. I really would hate to lose everything that was saved on this computer.

      KA
      K. Arrows Author Oct 14, 2016

      Can you try a system restore to the point when it was working, search this site for the restore guide.

        JM
        Jennifer Moore Oct 16, 2016

        Ive tried to do a system restore, however I didn’t have a restore date set up. Is there a way around that?

          KA
          K. Arrows Author Oct 30, 2016

          The only way i can think of is to reset the system but resetting it will result in loss of all data.

        JM
        Jennifer Moore Oct 18, 2016

        I tried to do that but I have never set a system restore point. Is there a way around that?

    LD
    Lele D Oct 24, 2016

    Thank you so much! It was a really simple fix but I appreciate it. When my nephew borrowed it was working fine, then I got one it & it did this. Again I’m tech savvy but yeah when it comes to fixing registry errors I’m going to all for help. You are awesome.

    JU
    Julie Nov 1, 2016

    I’m having this issue with the administrator account. The UAC still works on the local account but when I try to sign in to the admin account I get the notice that its a temp. Do I follow the same instructions for the admin account?

      KA
      K. Arrows Author Nov 13, 2016

      Sorry for my late response, can you re-update me on the current state of the issue?

    BU
    burosh Nov 1, 2016

    One restart helped me to solve this problem. Luck and nothing else!

    RS
    Rhonda Schadt Nov 19, 2016

    I am trying to do solution 2 but the profile list doesn’t come up at all.

      KA
      K. Arrows Author Nov 29, 2016

      try a system restore from safe mode.

    AN
    Andrew Nov 22, 2016

    This glitch happens to me about three times a month ever since upgrading to Windows 10. It is more frequent since the auto-installed Win10 Anniversary fiasco.
    Today, not even the regedit fix is working. The other solutions have never done the trick in my case. I’ve created the built-in system administrator account and robooted into it as usual. This time, I’m trying to backup copy the user folder C:users to my USB drive, but two problems are preventing me.
    1. Error message “you need SYSTEM permission for this action”.
    2. Error Messages “Unable to copy file NTUSER.DAT file is open in SYSTEM”, and a number of other user config and log files, and a file .ie5.
    How do I get my user folder to copy over to another drive as suggested?

      KA
      K. Arrows Author Dec 11, 2016

      Can you try doing this in Safe Mode?

    TI
    Tinman64 Dec 21, 2016

    Thank you so much! Option number 2 worked for me without needing to do the extra steps. I feel incredibly relieved!

    MP
    Ma. Faye Pascual Feb 10, 2017

    Hi. I tried doing solution 1 which resulted to a never-ending buffering welcome page. I removed every external devices just like you’ve suggested to others. What else should I do? Need help!

    AL
    ana lulu Feb 11, 2017

    I cant understand step 4 in solution 2..please somebody help me

      KA
      K. Arrows Author Mar 3, 2017

      Can you upload a screen shot till STEP 3 ? I’ll then tell you where to go from there.

    AL
    ana lulu Feb 11, 2017

    Thank you so much!!!solution no 2 worked for me..

    RT
    Rick Texas Feb 14, 2017

    The regedit solution worked for me thanks for simple and easy to follow directions!

      KA
      K. Arrows Author Feb 15, 2017

      Welcome.

    GA
    Gabriel Avila Feb 15, 2017

    OMG I love you! Thank you very much
    Solution #2 worked perfectly!!!

    CC
    Coleman Checki Feb 26, 2017

    **HELP**
    After restoring my computer on solution 2, i tried login in but my computer wouldn’t accept my PASSWORD, it says it’s incorrect!
    Any help would be appreciated

    CC
    Coleman Checki Feb 26, 2017

    Help I deleted my .bak and now i cannot get into my account at ALL! it says my password is wrong

    CL
    Cluedude2210 Apr 4, 2017

    what fixed my problem was that my :C Drive user folder had somehow gotten renamed and my .bak file was looking for my previously named folder so make sure your user profile name is the same as your registry directory

    Reply
    R!
    R!FT Apr 5, 2017

    can anyone tell me why is all my files gone after doing step 2 i lost all my files in my desktop and i lost a few shortcuts

    R!
    R!FT Apr 5, 2017

    umm i did the second method and now my desktop files are gone including some shortcuts i dont mind losing the shortcuts i mind losing the data how do u recover the data?

      KA
      K. Arrows Author Apr 6, 2017

      You can restore it from C:usersyour username (copy and move the files) to the current directory.

        C1
        Chopperine 17 Aug 10, 2017

        I needed an answer to this, thank you very much 🙂

    GU
    Gustavo Apr 9, 2017

    Hello! Solution #2 worked very well! Thanks!

    SD
    Sanjog Dhakal Apr 29, 2017

    The main problem is that as can’t run anything as admin. When i try to open cmd as admin, a dialogue box appears and there is no ‘yes’ option, but only ‘no’ option.

      KA
      K. Arrows Author Apr 30, 2017

      Can you post a screen shot of it?

    LM
    Linda Taylor Montag May 1, 2017

    So 1 and 2 did not work do I am currently copying from C:usersMy profile name. So after I delete that folder and delete both S-1-5-21…..paths how do I get my account set up again? Through safe mode?

    LM
    Linda Taylor Montag May 1, 2017

    After I copy and then delete my user file and delete both profile paths how do I get my account back?

      KA
      K. Arrows Author May 15, 2017

      Create a new account and then browse to c:users, from there look up the older usname and copy data to new profile.

    SC
    swapnil chavan May 9, 2017

    Hi. I did the steps. My computer now works fine. I thought it would be better to do a complete factory reset after this. When i tried doing it, it runs for 2% and reverts the changes saying unable to reset. Please advise.

      KA
      K. Arrows Author May 15, 2017

      Can you list the reset steps you took?
      Try uninstalling antivirus s’s and then see.

    EL
    Elizabeth May 21, 2017

    I have located the SID numbers. They do not contain the extension .bak. Also on highlighting either one the right pane – Data rowprovides no information about the profile image path. Could you give me some explanation about this please Wendy

    SJ
    sjbalu Jul 12, 2017

    Solution 2 worked neatly. thanks

    PK
    Peter Van Keuren Aug 7, 2017

    Hi Kevin. I have a real head scratcher for you. A while back, I created a new profile on Win 10 Pro. I can’t even remember why I created another profile, but I did. My old profile was PVK. MY new profile is PRVK. All was fine for a while, but on reboots, PVK would show up once in a while, then more often, and now it’s the only profile that will boot. I’m missing 3 months of emails, and a few downloads I made. I’m a member of AlldataDIY, and have lost quite a bit of auto repair info. I’ve tried a lot of different things to correct this issue, without success. I looked for my profiles in regedit, and just about every other way I can think of, and all I can find is PVK. Am I without hope?

      MF
      MFJ Aug 10, 2017

      Hold Windows key and press R
      Type lusrmgr.msc and press Enter
      Double click Users
      Check if the PRVK is available there. If it is, right click and click Properties and make sure the option “Account is disabled” is unchecked

      Try this and let me know if ti solves the problem. If it doesn’t then let me know we will try something else

      Reply
      IC
      InHomeComputerHelp.com Jun 23, 2021

      I know this is old, but I recommend using online email. It’s not if your computer is going to crash it’s when. By having email on a website (the cloud) you keep your emails safe from the eventual crash of your computer.

    HD
    Helm DeVegas Nov 11, 2017

    Hi Kevin, I fear that I have lost all my files. After a repair of Windows 10 I was presented with the can’t login to my account dilemma. a number of YouTube videos later I had tried deleting the .bak file to no avail. Someone else suggested modifying the temporary account file to name it as your main profile. Unfortunately I think I did both of those things at once and it now logs in as my main profile but there is nothing of that main profile left. The files that were once there under ‘USERS’ are now gone and I am worried that I have lost them forever. If you have any suggestions I would be extremely grateful. Helm

      KA
      K. Arrows Author Nov 17, 2017

      If the files in C:users are lost, then the only option that isn’t too good would be to try a disk recovery program.

    GR
    GSuite-Admin Rubicon Mar 1, 2018

    Part of the solution 2 worked for me. Domain user, could not login with his domain profile, system was logging him in with temp one all the time. Win 10 pro with Server 2012 environment.

    1. Regedit to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
    2. Find profile in question. Should have .BAK extension
    3. Right click that entry and select RENAME
    4. Delete ONLY .BAK (not the user)
    5. Restart
    6. Login with problematic user credentials

    Reply
    WO
    Wormtail Mar 27, 2018

    So what if it’s a domain account I can’t log in to? It doesn’t even create a key in the registry. The only profiles are the local admin account, which works fine, and the TEMP account.

    PR
    Precious Apr 7, 2018

    Solution 2 worked a treat… Thank you so much, Kelvin.

    SH
    Sean Hutchinson Apr 17, 2018

    Before trying this, if on a domain, ask your netadmin to push a password reset on your profile, this resolved all instances for me.

    Reply
    VI
    vibhor Jun 16, 2018

    I have a problem i didn’t update my windows and when i started it it put me in a temporary profile then i saw on youtube it said go to regedit and delete the temp one i did and then remove the .bak from the original but the temp file keep coming so someone said in comments don’t remove the “.” so i didn’t delete it this time i was all confused still i am confused then i restarted and then it made a new account not temporary this time i went to disk c then users and took all the c drive data from my original user to this new account but microsoft store nothing was working not even news and all that stuff then i backed all my data in d and e drive then i tried to delete this new account i made but it won’t let me delete i am really stuck please someone help me

    DF
    Daniela Marice Garner Florenti Jul 4, 2018

    Hi! I already did every solution, and found no errors or corruption…and already fixed the Local Disk. I still get logged into the temporary profile. May I ask if there is another way to fix this? Please and thank you!

    SS
    Sarang Soomro May 14, 2019

    same with me.. did you get the solution..?

      SW
      Shane Warren Author May 16, 2019

      Hi,
      You only had to delete the “.bak” from the end of the name during the renaming process. From your comment, it seems that you deleted the file instead of renaming it. If so then we would recommend restoring your computer to an earlier date.

        OS
        Oscar Jul 22, 2020

        I’ve also did the same thing and tried system restoring, but get an error. What should I do?

          SW
          Shane Warren Author Jul 23, 2020

          Try performing a startup repair and check if it is able to fix your computer.

    SE
    Seeker Aug 26, 2019

    Sound advice and I especially appreciate your first step being chkdsk /r 🙂

    SW
    Shane Warren Author Sep 28, 2019

    You have to delete the “.bak”. Also, it seems that you have further complicated the process by following the video inaccurately, so i suggest that since your data is already backed up in another partition, you install a fresh Windows and create a new Microsoft Account on the newly installed Windows.

    SW
    Shane Warren Author Sep 30, 2019

    You have to login through the builtin adminsitrator account that we unlocked in step 1.

    BB
    Bhargob Jyoti Bhuyan Oct 14, 2019

    After getting this problem I use Temp user where I download some impotent things. After resolving the problem the TEMP account is vanish. How I get my file?

      SW
      Shane Warren Author Oct 17, 2019

      If the temp account has been deleted the files should have been deleted along with it.

    XE
    XENCIVIL EHV Oct 17, 2019

    after delete the .bak file and restart the pc again this file exist in the pc…. how should i delete this permnantly…?

      SW
      Shane Warren Author Oct 17, 2019

      You have to delete the “.bak” from the end of the file. Read the steps again and more carefully.

    XE
    XENCIVIL EHV Oct 17, 2019

    i don’t understand how it will be done.. kindly send me a video link and watch all these steps on video such that i can apply this correctly.. i will be very thankful of yours.. shane..

      SW
      Shane Warren Author Oct 19, 2019

      I’m sorry but we haven’t created a video upon this matter, you can tell me the step at which you are facing an issue and i will guide you.

    XE
    XENCIVIL EHV Oct 21, 2019

    i am doing all steps but error is not fixing.. therefore i am asking for video shane

      SW
      Shane Warren Author Oct 22, 2019

      Create a new administrative account and try again.

    AC
    Adrian Chin Oct 28, 2019

    First of all, thank you for composing this solution sheet and it worked on me.
    I tried from very first stage up to solution 2, which is editing the regedit. After
    I deleted those extra profiles and rename by deleting the .bak one, my original
    user is now back.But, I took the advise of downloading the reimage plus software, and it costedRM180++ to subscribe unlimited use 1 year and this is totally nonsense. It did
    not solve the problem.Thanks once again, your editing registry works well. Thanks a lot

    SK
    Shadow Khalid Dec 11, 2019

    I have a problem, my labtop had an update and when it opened again it asked me to write my email, I forgot my first Microsoft email so I made a new one, but now I can’t operate Microsoft store or sync my settings and it says that i’m logged onto a temporary account, and I have no idea what to do

      SW
      Shane Warren Author Dec 12, 2019

      You need to recover your account somehow. Also, you can create a new administrative account and bind the new email address to a new Microsoft account. This will sign you into the Microsoft store as well.

    SM
    Suryoday Mukherjee Apr 16, 2020

    Solution 2 : Worked.Need to add a line : we have to delete that key which has the same name like the original / inaccessible profile key.Click on any SID key to highlight it. Delete the keys that have C:UsersTEMP in ProfileImagePath file .
    and rename the profile with the key .bak. and remove .bak from its name.the profile key which have C:UsersTEMP in ProfileImagePath file and the original profile key will be with same name.

    Reply
    VA
    Vaibhav May 7, 2020

    None of the solution worked:((
    It still says
    “We can’t sign in to your account”
    Pls help

      SW
      Shane Warren Author May 11, 2020

      Did you remove the “.BAK” from the end of your profile in the registry method and then relogged into the computer?

    LD
    Lanre Dipeolu Jul 9, 2020

    Kelvin, I am having a serious problem with reappearing of a temporary profile on Windows 10. I need to stop this roaming profile and get to my usual profile. What can I do?

      SW
      Shane Warren Author Jul 9, 2020

      You can use solution 2 to identify and get rid of this profile.

    BR
    Bruno Trevisan Romero Sep 30, 2020

    Hi, “Solution 2: Correcting registry Entry” works for me.
    Thank You so much.

    FN
    Flint North Oct 25, 2020

    Option 2 worked perfectly. Thx for your help

    PA
    papawbad Jan 20, 2021

    good video ,didn’t fix it but you are a good tech anyway .thanks

    DU
    duhovnik May 31, 2021

    Just renaming the path from C:UsersTEMP to C:Usersyourprofile in regedit will WIPE OUT all files in the folder. Don’t do it that way, obviously.

    Reply
    DA
    DaBruinz Aug 20, 2021

    From an AD account perspective, delete any SIDs with .bak and it will recreate the profile. I just did this less than an hour ago and Client is back up and running.From my recollection, removing from a local account will completely delete the local account and you have yo recreate anew.

    Reply
    BU
    Bushy555 Mar 21, 2022

    This temporary profile crap never happened with Windows XP. Started with Windows 7 in 2009 and it is still around today (2022).

    Bring back XP.