Fix: Steam An Error Occurred While Updating (Invalid Platform)
Steam Invalid Platform error typically arises due to an issue with your operating system or the integrity of game files. However, there can be other reasons, like internal bugs and glitches in Steam or the game itself. This error can prevent you from updating or even launching the game at times.
Fortunately, there are several ways to fix this issue, and the steps are easy to follow. We’ll go through five methods below, all of which have helped many users facing the same invalid platform error.
1. Ensure You Have a 64-Bit System
Steam requires a 64-bit operating system to function properly. If your Windows installation is 32-bit, you’ll need to upgrade to a 64-bit version of Windows and reinstall Steam. Additionally, make sure your system runs at least Windows 7, as Steam no longer supports Windows XP or earlier versions.
2. Verify Integrity of Game Files and Restart Your Computer
Game files can sometimes become corrupted or missing, preventing the game from running or updating correctly. To resolve this, you need to verify the integrity of the game files. This process scans for any damaged or missing files, replaces them, and ensures the game runs smoothly again.
- Open Steam and navigate to your Library.
- Right-click on the game showing the error and select Properties.
- Go to the Installed Files tab.
- Click on Verify Integrity of Game Files.
- Once the verification process is complete, close Steam and restart your computer.
- Reopen Steam and update it if an update is available.
- Launch the game again, and the error should be resolved.
3. Unplug and Reconnect Your Hard Drive
If your game is installed on an external hard drive and you’re encountering this error, try opening a game that isn’t installed on the same drive. If that game works without issues, the problem might be related to your external drive.
To resolve this, simply unplug your external hard drive, wait for a minute or two, and then plug it back in. After reconnecting the drive, close and restart Steam before attempting to update or launch the game again.
4. Reinstall the Game
If other games are updating without any issues and the error is specific to one particular game, uninstalling and reinstalling the game may resolve the problem. Before proceeding, ensure you back up or save any important data, such as screenshots or saved game files, to avoid losing them during the process.
- Open the Start Menu.
- Type Control Panel and open it.
- Navigate to Programs and Features.
- Locate the game in the list, right-click on it, and select Uninstall.
- Once the uninstallation is complete, open Steam and reinstall the game.
- After the installation finishes, launch the game and check if the error persists.
5. Reinstall Steam
If the error persists, the issue may lie with the Steam application itself. In this case, you’ll need to uninstall and then reinstall Steam. However, uninstalling Steam through the Control Panel may also delete your installed games. To avoid losing your games, follow the steps below carefully.
- Navigate to the folder where Steam is installed (usually located in C:\Program Files\Steam).
- Delete all files and folders except the steamapps folder and steam.exe.
- Afterward, double-click steam.exe to launch Steam. This will act as a reinstallation.
- Log in to your Steam account. All your games and data will remain intact.
- Now, try launching or updating the game that was previously showing the error.
If the error persists, you’ll need to reach out to Steam Support for further assistance. Provide them with details about the issue you’re experiencing, and their team will guide you through the necessary steps to resolve the error.