FIX: Sony Vaio VGN-CR320E Webcam Not Working after Upgrading to Windows 7

Sometimes, your Sony VAIO webcam might not work if you have recently updated to Windows 7 or performed a fresh Windows 7 install. Even if you install the drivers for Windows 7 from Sony’s official website, there is still a huge chance that your drivers will not function properly.

The problem occurs because of the missing webcam drivers for Windows 7. The reason is the drivers that Sony provides have compatibility issues with Windows 7. Therefore, the drivers either won’t install or, if they get installed, might not work for the webcam.

So here are a few methods that can help you run the webcam drivers on your laptop.

Method 1: Update Driver Software Method

  1. Download the driver for Vista from here and install it. Many users have reported that the Vista driver works fine on Windows 7.
  2. Click ‘Start‘, then type ‘run‘ in the ‘Start Search‘ box, and select ‘run‘.
  3. Type ‘devmgmt.msc‘ in the Run window and click ‘OK‘.
  4. Locate Imaging Devices or Camera and double-click it
  5. Right click the option with your webcam model (under Imaging Devices or Camera) and select Update Driver Software
  6. Click ‘Browse My Computer for Driver Software‘, then select the location where you installed the webcam driver, and finally click ‘OK‘.

Method 2: Install driver with compatibility mode

  1. Download the driver from here
  2. Right click on the downloaded file and select Properties
  3. Select the Compatibility tab and check ‘Run this program in compatibility mode‘.
  4. Select ‘Windows Vista‘ from the drop-down list in the ‘Compatibility Mode‘ section and press ‘OK‘.
  5. Install the driver now

Method 3: Recovery Media and Upgrading to Windows 7

If you already have Windows 7 then use the Recovery Media to revert back to Windows Vista. Once in Windows Vista, upgrade to Windows 7 rather than doing a fresh install.

If you did not create recovery media, then obtain the Recovery Media Kit from Sony’s website.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.