How to Fix “The request timed out” Error in Sileo?

The error message “The request timed out” indicates that Sileo is unable to maintain a stable connection to the repository server. This issue is commonly caused by a slow or unstable internet connection, which can result from various factors, including DNS-related issues or corrupted cache data.

In addition to that, corrupted cache data is also one of the main causes of this error.

Since a slow internet connection is among the leading culprits, ensure you are not experiencing a weak connection.

If the connection is stable enough, the following steps may help resolve the issue.

We recommend restarting both the router and the device to rule out any temporary bugs or glitches.

1. Use a Different DNS

Switching to a fast, reliable, and secure DNS such as Google DNS or Cloudflare DNS can help resolve this error as it improves the ability to connect to the servers without any issues.

The Domain Name System (DNS) converts human-readable domain names into IP addresses, facilitating the connection between your computer and the server.

If your current DNS settings are causing latency or failures, switching to a different DNS can help resolve the error.

1. Open the Settings, and go to the Wi-Fi settings.
2. Then, tap on the Info icon next to the connected Wi-Fi.
   
3. Here, under the DNS section, you will see an option named Configure DNS. Tap on it.
4. Then, tap on Manual and then tap Add Server.
   Note: If the IP addresses are already added under DNS servers, simply delete all of them before adding a new DNS server.
5. Here, type the Google DNS server address, which is 8.8.8.8, as a Preferred DNS server.
6. Then, type 8.8.4.4 as an alternative DNS address.
   
7. Once done, check if the issue is resolved or not.

2. Clear Sileo Cache

Corrupted cache data can lead to issues with fetching and displaying updated package information, causing timeouts.

1. To clear the Cache, tap on your Avatar in the top right corner.
   
2. Scroll all the way to the bottom and tap Cache Size under the About section.
   
3. Then, tap OK to confirm the action.
   
4. Once done, check if you are encountering the same error.

3. Use a VPN

A VPN (Virtual Private Network) routes your internet traffic through different servers, which can help bypass regional restrictions and ISP throttling. Using a VPN can connect you through different regions where the repository servers might be more accessible, potentially improving the connection.

There are many VPN services available; try one to see if it resolves the issue.

4. Use a Different Network Connection

If the problem persists, try connecting to a different network, such as using mobile data or another Wi-Fi connection. This will help determine whether the issue is with your current network or the Sileo backend.