Fix: Rockstar Games Launcher “Authentication Failed” Error

The Rockstar Games Launcher error “Authentication Failed” prevents users from connecting to Rockstar’s servers, leaving the application stuck on the login screen. This error typically occurs when the launcher cannot establish a stable connection to the servers. The exact error message states:

“An error occurred while authenticating with Rockstar Games services.”

The most common cause of this problem is a server outage or maintenance. Other potential causes include local network misconfigurations, incorrect DNS settings, VPN conflicts, wrong login details, or tools like GoodbyeDPI interfering with the connection.

Before applying the solutions below, restart your router several times and check Rockstar Games’ server status. If there is a server outage, these solutions will not work until Rockstar’s servers are back online. Once you have confirmed the servers are up, proceed with the following fixes.

1. Restart Your PC to Clear Temporary Glitches

Restarting your PC can quickly resolve temporary glitches in the Rockstar Games Launcher. A restart clears background processes, refreshes your system’s network components like TCP/IP, DNS, and cache, and closes any conflicting applications that might block the connection to Rockstar’s servers.

To restart your PC immediately, press Windows + X > U > R.

Once the PC restarts, open the Rockstar Games Launcher and attempt to log in again.

2. Use a VPN or Mobile Hotspot to Bypass Network Issues

If your ISP is blocking Rockstar servers or your current network has issues, using a VPN or switching to a mobile hotspot can help. These methods assign your system a new IP address and bypass potential ISP-level restrictions.

Using a VPN:

A VPN can help you bypass restrictions or blocks set by your ISP and provide a fresh connection route to Rockstar servers.

1. Install a reliable VPN, such as Proton VPN.
2. Select a server location and connect.
3. Once connected, open the Rockstar Games Launcher and log in again.

Using a Mobile Hotspot:

If the issue is tied to your current network’s IP address, switching to mobile data can provide a new IP and potentially fix the problem.

1. Enable mobile data on your phone and turn on the Hotspot feature.
2. Disconnect your PC from your Wi-Fi and connect it to your mobile hotspot.
3. Log in to the Rockstar Games Launcher.
4. Once logged in successfully, switch back to your Wi-Fi connection.

3. Change Your Password for a Fresh Login Session

Resetting your Rockstar Games password can fix issues caused by expired authentication sessions or temporary account freezes due to multiple failed login attempts or suspicious activity. This provides a fresh login session and resolves potential cached credential problems.

1. Visit the Rockstar Social Club website.
2. Click on Sign In.
3. On the sign-in page, select Forgot your password?
4. Enter the email address associated with your account.
5. Check your inbox for the password reset email.
6. Click Reset Password in the email.
7. Set a new, strong password and click Password Reset.
8. Log in to the launcher using your new password.

4. Reinstall the Launcher for a Fresh Start

Reinstalling the Rockstar Games Launcher can fix corrupted files, outdated configurations, and cached data that may be interfering with authentication. This ensures you’re using the latest version of the launcher with fresh settings.

1. Uninstall the launcher via Settings > Apps > Rockstar Games Launcher > Uninstall.
2. Press Win + R, type %LocalAppData%, and delete the Rockstar Games folder.
3. Download the latest Rockstar Games Launcher.
4. Install the launcher and try logging in again.

5. Disable Real-Time Protection to Prevent Interference

Sometimes, Windows Defender can interfere with the launcher’s authentication process by flagging it as suspicious or blocking necessary file changes. Temporarily disabling real-time protection can help bypass these restrictions.

1. Type Windows Security in the search bar and open it.
2. Click Virus & threat protection > Manage settings under Virus & threat protection settings.
3. Turn off Real-time protection and attempt to log in again.

6. Change DNS Settings for a More Reliable Connection

If your DNS server is misconfigured or outdated, it can prevent the launcher from connecting to Rockstar’s servers. Switching to a reliable public DNS like Google or Cloudflare can improve connection stability and resolve this issue.

Changing IPv4 Settings:

1. Right-click the Internet icon in the taskbar and select Open Network & Internet settings.
2. Click on Ethernet or Wi-Fi.
3. Under Related Settings, select Change adapter options.
4. Right-click your active connection, select Properties, choose Internet Protocol Version 4 (TCP/IPv4), and click Properties.
5. Select Use the following DNS server addresses and enter: Preferred: 8.8.8.8 Alternate: 8.8.4.4

Changing IPv6 Settings:

1. Select Internet Protocol Version 6 (TCP/IPv6) and click Properties.
2. Enter the following DNS addresses: Preferred DNS server: 2001:4860:4860::8888 Alternate DNS server: 2001:4860:4860::8844
3. Check Validate settings upon exit and click OK.
4. Reopen the Rockstar Games Launcher and try logging in again.