Roblox Keeps Crashing? Try these fixes

Users have been experiencing an issue with Roblox where when they try to join a game, the Roblox Player client crashes. This can be caused by a number of reasons which include the interference of a third-party application or in some cases, the Discord overlay. For some people, Roblox crashes as soon as they get in the game while others do not even get the chance of getting into the game. The problem in question is common and multiple users have faced. Fortunately, due to that, there are a number of methods available that you can use to solve the problem and prevent it from crashing. In this article, we are going to show you how to do just that so just follow through.

Roblox Player

As it turns out, Roblox is an online platform that allows its users to play a variety of different games that are available like the squid game and much more. In addition to that, players can also create their own games and then share them on the platform through the Roblox Studio. Now, as we have mentioned, the reason your Roblox Player application may be crashing can depend on a number of things, from third-party antivirus programs to Roblox’s cache and more. To understand this better and help you in isolating the source of the problem, let us first go through the possible list of causes that can trigger the issue in question. So, without further ado, let us get started.

  • Third-Party Applications — In some cases, the problem mentioned above can be caused due to a third-party application on your computer. This happens when a third-party process on your system interferes with the Roblox Player application which causes it to crash. This can be usually due to your third-party antivirus program, in which case you will have to turn off your antivirus software.
  • Roblox Player Cache — Another reason that you may encounter the problem in question can be due to the Roblox Player cache that is stored on your computer. Cache is basically temporary files that store some information about the app on your computer to help improve the experience. In some cases, when these files get damaged, they can cause the application to crash.
  • Discord Overlay — As it turns out, one of the reasons Roblox keeps crashing is due to the Discord overlay. This can happen sometimes due to some compatibility issues in which case to resolve the problem, you will have to simply disable the Discord overlay on your computer.

Now that we have gone through the possible list of causes in question, we can get started with showing you the different methods that can help solve the problem. With that said, let us get right into it.

Disable Third-Party Antivirus Program

As it turns out, the first thing that you should do when you encounter the error message in question is to make sure that the third-party antivirus program on your system is not interfering with the Roblox Player. It is pretty common for antivirus programs to cause such issues where they block applications from establishing a connection due to a false positive. When this happens, you will have to simply disable your third-party antivirus program and then see if the problem is still there. At this point, the builtin Windows Defender is powerful enough that a third-party antivirus program is just overkill and on top of that, it often causes several issues on your PC especially with games. If the Roblox Player works just fine after you have disabled your antivirus program, we would recommend just sticking to the Windows Defender.

Disabled Third-Party Antivirus

Disable Discord Overlay

Discord is a widely used and very famous platform that serves the purpose of communication. As it turns out, the application is very popular especially among gamers due to its unique features. One of these features is the Discord overlay that can be seen when Discord is running in the background and you are playing a game. It basically shows you any text message notifications or the people that you are in a call with. While this is a pretty neat feature, there can be scenarios where it can cause problems with certain games due to compatibility issues. In such a scenario, you will have to simply disable the Discord overlay from your settings. To do this, follow the instructions given down below:

  1. First of all, go ahead and open up the Discord application.
  2. Next to your username, click on the gear icon to open up the settings.
    Opening up Discord Settings
  3. On the left-hand side, under Activity Settings, switch to the Game Overlay tab.
    Navigating to Game Overlay Tab
  4. There, at the top, disable in-game overlay by clicking the Enable in-game overlay slider.
    Disabling Discord In-Game Overlay
  5. Once you have done that, try playing a game on Roblox again to see if the problem is still there.

Clear Roblox Cache

As it turns out, another reason that you may be encountering the problem in question can be due to the cache files of your Roblox Player. Cache files are created by almost every application that you use on your computer and stored locally. Like we have mentioned, these are essentially temporary files that store general information about the respective application and helps in making your user experience smoother and faster. Since they are temporary files, you can safely delete them which can often fix several issues without any loss. To do this, follow the instructions given down below:

  1. First of all, open up the Run dialog box by pressing Windows key + R on your keyboard.
  2. In the Run dialog box, type in %AppData% and press the Enter key.
    Opening up AppData Directory
  3. This will open up a File Explorer window.
  4. By default, this takes you to the Roaming folder inside the AppData directory. Click on AppData in the address bar to go back to the AppData folder.
    Navigating to AppData Folder
  5. There, open up the Local folder and there, locate the Roblox folder.
    Renaming Roblox Folder
  6. Rename it from Roblox to anything else and then open up the Roblox Player.
  7. After that, go ahead and try to play a game to see if the issue still appears.

Perform a Clean Boot

Finally, if none of the solutions above have resolved the crashing problem for you, it can be due to the fact that a third-party process other than the antivirus program is causing the issue. In such a scenario, you will have to perform a clean boot to see if it works properly. Clean boot essentially starts your computer with only the required services running and thus all of the third-party processes are disabled from running on startup. If the game works just fine in clean boot, it will be evident that an application on your game is causing the issue. To perform a clean boot, follow the instructions given down below:

  1. First of all, go ahead and open up the Run dialog box by pressing Windows key + R.
  2. Then, in the Run dialog box, type in msconfig and hit the Enter key.
    Opening up System Configuration
  3. This will open up the System Configuration window. There, switch to the Services tab.
  4. On the Services tab, click the Hide all Microsoft services option provided on the bottom left corner.
    Hiding all Microsoft Services
  5. After that, click on the Disable all button and follow it up by clicking Apply.
    Disabling All Third-Party Services
  6. Once you have done that, switch to the Startup tab and click on Open Task Manager.
    System Configuration Startup Tab
  7. On the Task Manager window, choose all the applications one by one and click the Disable button at the bottom right corner.
    Disabling Startup Applications
  8. Once you do that, go ahead and restart your computer.
  9. After your PC boots up, open up Roblox and try to play a game to see if the issue is till there.
  10. In case it works fine, you will have to locate the third-party application that is causing the problem. To do this, just follow the steps above and instead of disabling the services, open each service one by one and then reboot your system. This way, you will be able to tell which app is causing the issue.

Kamil Anwar

Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.
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