How to Fix Roblox Error Code 268: Kicked for Unexpected Client Behavior

When you see Roblox Error Code 268, you are usually removed from the game with a message saying “Kicked for unexpected client behavior” and you can’t join any game for a while. This error happens when Roblox detects something unusual, often because of third-party software or system problems. The most common reasons for this error are using cheats or hacks.

Roblox Error Code 268
Roblox Error Code 268 Fix

Additionally, it can also happen due to network problems, damaged game files, or memory issues.

In this article, we will discuss different solutions to solve this error.

1. Clear DNS Cache

Refreshing the DNS cache can fix network issues by removing old or wrong DNS records on your device. These records might stop your computer from connecting properly to websites or servers. Clearing the cache makes your system get the latest DNS info, which can improve connection stability and fix problems caused by incorrect DNS entries.

  1. Press Windows and type cmd in the search bar.
  2. Open the Command Prompt as an Administrator.
    Launching Command Prompt
    Launching Command Prompt
  3. Enter ipconfig /flushdns and press Enter to clear the DNS cache.
  4. Enter the following commands to renew your computer’s IP address:
    ipconfig /release
    ipconfig /renew
    Flushing DNS and Reassigning a Local IP Address
    Flushing DNS and Reassigning a Local IP Address
  5. After finishing these steps, close the Command Prompt and launch Roblox to see if the error is resolved.

2. Use a VPN

Using a VPN can help fix network problems. A VPN changes your IP address. This can be useful if Roblox’s servers temporarily don’t trust your network or if your IP has been marked due to suspicious activity. It can solve conflicts between your network and Roblox’s servers, allowing for smoother connections and possibly stopping unexpected disconnections.

Consider visiting our article on installing a reliable VPN for detailed guide on VPNs.

3. Uninstall Any Suspicious Programs

This issue can be caused by programs that modify how your system interacts with Roblox, like overlay tools or system enhancers. These apps can change how your PC works, causing problems that stop things from running smoothly. Removing any suspicious programs helps get rid of unneeded or interfering software, lowering the chance of these problems happening.

  1. Press Windows + R to open the Run dialog.
  2. Type appwiz.cpl and click OK to open Programs and Features.
    Opening Control Panel Programs and Features
    Opening Control Panel Programs and Features
  3. Locate and right-click on any program you suspect is causing the issue, then select Uninstall.
    Uninstalling Suspicious Programs
    Uninstalling Suspicious Programs
  4. After uninstallation, wait for any temporary ban to be lifted before accessing Roblox again.

4. Perform a Clean Boot

Third-party apps can interfere with Roblox by running background processes that conflict with the game. Performing a clean boot can help in resolving this by disabling all non-microsoft programs and services during startup, allowing you to identify if a background app is causing the issue.

  1. Open the Start Menu and type msconfig.
    Heading to the System Configurations
    Heading to the System Configurations
  2. In the System Configuration window, select Selective startup.
    Configuring Windows to start with selective startup
    Configuring Windows to start with selective startup
  3. Click on the Services tab, check Hide all Microsoft services, and then click Disable All.
  4. Apply the changes and click OK.
    Disabling third-party services at the startup
    Disabling third-party services at the startup
  5. Restart your computer to apply the new settings.

5. Reinstall Roblox

This error might happen because some Roblox files are broken. This can occur due to unfinished updates, conflicts with other programs, or malware. When these files are damaged, they stop the game from working properly. Reinstalling Roblox replaces these bad files with new ones, fixing the issues and helping the game work correctly again.

  1. Press the Windows key and type %localappdata%.
    Navigating to the Local Appdata folder using Run Program
    Navigating to the Local Appdata folder using Run Program
  2. Locate and right-click the Roblox folder, then select Delete.
    Removing Roblox folder from the appdata
    Removing Roblox folder from the appdata
  3. Open Settings by pressing Win + I.
  4. Go to Apps > Installed apps.
  5. Click on Roblox, select the three dots, and choose Uninstall.
  6. Confirm by clicking Uninstall again.
    Uninstalling Roblox
    Uninstalling Roblox
  7. Visit the Roblox website and start the installation by clicking the Play button for any game.
  8. Launch the Roblox installer and follow the on-screen instructions to complete the installation.
  9. After reinstalling, check if the error is resolved.

6. Try Launching Roblox on Your Mobile

Using a mobile device can help avoid problems you face on the Roblox desktop version. The mobile version does not have the same issues that might come from other software, background tasks, or network settings on your computer.

7. Appeal for a Ban

Appealing a ban for Error Code 268 lets you explain what happened and ask for a review. By giving evidence like when you were banned and what you did to fix it, you can show you’re following the rules and maybe get the decision changed. Include important details to make your case stronger and get a quicker response. You can visit Roblox Support here, explain your situation, and submit an appeal for resolution.

8. Update Network Drivers

Updating network drivers helps your computer connect to the internet better, preventing problems like Roblox’s Error Code 268. It makes your connection more stable and compatible, reducing the chances of issues while playing.

  1. Press Windows Key + X and choose Device Manager.
  2. Expand the Network adapters category.
  3. Right-click your network device and select Update driver.
  4. Choose Search automatically for updated driver software and follow the prompts.
  5. Reboot your computer after the update and try accessing Roblox again.

9. Adjust Your Antivirus Settings

Sometimes, antivirus programs wrongly block or disrupt Roblox, thinking it’s unsafe. To fix this, you can change antivirus settings by allowing Roblox or turning off some features temporarily. This stops the antivirus from blocking important game files and connections.

  1. Open your antivirus software and go to the settings or exceptions section.
  2. Add Roblox as an exception in the program’s list.
  3. If needed, add an exception for the Roblox URL in any web protection features of the antivirus.

10. Change DNS Settings

Your network’s DNS settings can affect how well you connect to Roblox servers. Normally, your internet provider sets the DNS, but if it’s slow or has issues, it can cause problems. Switching to a better DNS can make your connection faster and more stable, helping to prevent disconnection issues with Roblox.

  1. Open Control Panel and go to the Network and Sharing Center.
  2. In the left panel, select Change adapter settings.
  3. Right-click your network connection and choose Properties.
  4. Find Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
  5. Select Use the following DNS server addresses and enter the preferred and alternate DNS servers.
  6. Click OK to save the changes and restart your system for the new settings to take effect.

For Google DNS, use 8.8.8.8 as the preferred server and 8.8.4.4 as the alternate. For OpenDNS, input 208.67.222.222 and 208.67.220.220, respectively.

11. Reset Your Windows

If none of the solutions work, you can try resetting your Windows. This process removes hidden problems like broken files, wrong settings, or malware that might be causing trouble. Resetting your system brings it back to a fresh state, removing anything that could cause issues with Roblox.

  1. Right-click the Start Menu and open Settings.
    Launching Settings
    Launching Settings
  2. Go to the Recovery section.
    Navigating to Recovery Settings
    Navigating to Recovery Settings
  3. Click Reset PC and choose Keep my files.
    Selecting keep my files
    Selecting keep my files
  4. Select Local reinstall and click Next.
  5. Press Reset to start the Windows reset process.
    Resetting Windows
    Resetting Windows
  6. After the reset, download and reinstall Roblox to check if the issue is resolved.
ABOUT THE AUTHOR

Hamza Mohammad Anwar


Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.