How to Fix Roblox Error Code 268: Kicked for Unexpected Client Behavior

Roblox Error Code 268 You have been kicked due to unexpected client behavior typically occurs when the Roblox client detects any suspicious program, which could be either a third-party application or a hacking tool. This error can also be prompted by issues with the Roblox servers.

Roblox Error Code 268
Roblox Error Code 268 Fix

Although this error generally should not occur due to a server issue, some users have reported that it can, in fact, be triggered by server problems. Therefore, it is advisable to check the Roblox server status before proceeding with the troubleshooting methods outlined below.

In some instances, Roblox issues temporary bans, or ‘soft bans’, to users for engaging in prohibited activities. If this is the case, it’s best to wait from 1 to 24 hours for the ban to be lifted. Soft bans typically last for one hour. If all suggested methods fail to resolve the error, consider waiting for at least one hour before attempting again.

1. Clear DNS Cache

Clearing the DNS cache can eliminate any stored DNS records on your device, enabling a fresh request to the DNS server for domain name-to-IP address translations when you next access Roblox. A corrupted DNS cache can contribute to Error Code 268, so clearing it may help resolve the issue.

  1. Press the Windows key and type cmd into the search bar.
  2. Open the Command Prompt.
    Launching Command Prompt
    Launching Command Prompt
  3. Enter ipconfig /flushdns and press Enter to clear the DNS cache.
  4. Next, input the following commands to renew your computer’s IP address.
    ipconfig /release
    ipconfig /renew
    Flushing DNS and Reassigning a Local IP Address
    Flushing DNS and Reassigning a Local IP Address
  5. After completing these steps, close the Command Prompt and launch Roblox to see if the error has been resolved.

2. Use a VPN

If the error seems to be related to an IP ban, changing your global IP address by connecting to a free VPN may help you bypass the ban.

There is a multitude of free VPN services available online. Consider visiting our article on installing a reliable VPN. After connecting, verify whether the error has been remedied. If it has, this suggests a temporary IP ban that should be lifted shortly.

3. Uninstall Any Suspicious Programs

Programs associated with hacking or cheating in games can trigger Roblox to impose a ban. Uninstalling such problematic programs and waiting for the ban to be lifted is a potential solution for Error Code 268.

  1. Press Windows + R to open the Run dialog.
  2. Type appwiz.cpl and click OK to open the Programs and Features window.
    Opening Control Panel Programs and Features
    Opening Control Panel Programs and Features
  3. Locate and right-click on any program you suspect might be causing the issue, then select Uninstall.
    Uninstalling Suspicious Programs
    Uninstalling Suspicious Programs
  4. After the uninstallation, wait for any temporary ban to be lifted before trying to access Roblox again.

4. Perform a Clean Boot

Interference from third-party services or malware could be affecting Roblox’s functionality. Performing a clean boot disables these services and could help determine the cause of the error.

  1. Open the Start Menu and type msconfig.
    Heading to the System Configurations
    Heading to the System Configurations
  2. In the System Configuration window, select Selective startup.
    Configuring Windows to start with selective startup
    Configuring Windows to start with selective startup
  3. Click on the Services tab, check Hide all Microsoft services, and then click Disable All.
  4. Apply the changes and click OK.
    Disabling third-party services at the startup
    Disabling third-party services at the startup
  5. Restart your computer to apply the new settings.

5. Reinstall Roblox

Persistent errors could indicate the presence of corrupted Roblox client files. A clean reinstallation of the application might fix Error Code 268.

  1. Press the Windows key and type %localappdata%.
    Navigating to the Local Appdata folder using Run Program
    Navigating to the Local Appdata folder using Run Program
  2. Find and right-click on the Roblox folder, then select Delete.
    Removing Roblox folder from the appdata
    Removing Roblox folder from the appdata
  3. Next, open the Settings by pressing Win + I.
  4. Navigate to Apps > Installed apps.
  5. Click on Roblox, select the three dots, and choose Uninstall.
  6. Confirm this action by clicking Uninstall again.
    Uninstalling Roblox
    Uninstalling Roblox
  7. Visit the Roblox website and trigger the installation by clicking on the Play button for any game.
  8. Launch the Roblox installer and follow the on-screen instructions to complete the installation process.
  9. After reinstalling, check if the error has been resolved.

6. Try Launching Roblox on Your Mobile

If the error occurs on a mobile device as well, it may suggest an account ban. In this case, the only recourse is to contact Roblox’s appeals team for further assistance.

However, if Roblox runs without issue on your mobile, it could indicate an IP-related problem, which should resolve itself over time.

7. Reset Your Windows

Should the issue persist after a 24-hour wait, consider resetting Windows. Suspected services operating in the background that are not detectable through other methods may be triggering the error.

  1. Right-click on the Start Menu and open Settings.
    Launching Settings
    Launching Settings
  2. Go to the Recovery section and select it.
    Navigating to Recovery Settings
    Navigating to Recovery Settings
  3. Click Reset PC and choose Keep my files.
    Selecting keep my files
    Selecting keep my files
  4. Opt for Local reinstall and select Next.
  5. Press Reset to initiate the Windows reset process.
    Resetting Windows
    Resetting Windows
  6. Following the reset, download and reinstall Roblox to see if the issue has been fixed.

8. Appeal for a Ban

If none of the proposed solutions prove fruitful and you believe that a ban was wrongfully imposed, consider appealing to Roblox. You can visit Roblox Support here, explain your situation, and submit an appeal for resolution.

9. Update Network Drivers

Outdated or corrupt network drivers can cause connectivity problems, potentially leading to Roblox Error Code 268. By updating your network drivers, you can often resolve these issues.

  1. Press Windows Key + X and choose Device Manager.
  2. Expand the Network adapters category.
  3. Right-click your network device and select Update driver.
  4. Choose Search automatically for updated driver software and follow the subsequent prompts.
  5. Reboot your computer after the driver update and retry accessing Roblox.

10. Adjust Your Antivirus Settings

Antivirus software can interfere with the execution of the Roblox program. Setting an exception in your antivirus for Roblox could resolve the error.

  1. Open your antivirus software and access the settings or exceptions section.
  2. Add Roblox as an exception within the program’s list.
  3. If applicable, also add an exception for the Roblox URL within any web protection features of the antivirus.

Please refer to your specific antivirus documentation for exact steps, as instructions may vary depending on the software.

11. Change DNS Settings

Your network’s DNS (Domain Name System) settings can affect connection to Roblox servers. Changing to a more reliable DNS server such as Google Public DNS or OpenDNS may enhance connectivity.

To modify your DNS settings:

  1. Open Control Panel and navigate to Network and Sharing Center.
  2. On the left panel, select Change adapter settings.
  3. Right-click your network connection and opt for Properties.
  4. Locate Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
  5. Select Use the following DNS server addresses and input both preferred and alternate DNS servers.
  6. Press OK to save the changes and restart your system for the new settings to take effect.

For Google DNS, use as the preferred server and as the alternate. For OpenDNS, input and, respectively.


Hamza Mohammad Anwar

Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.