Fix: “Play Integrity Verification Failed” Error in ChatGPT on Android

The error message “Play Integrity Verification Failed” is a security restriction that prevents ChatGPT from running on Android devices which fail Google’s Play Integrity checks. In most cases, this happens on rooted phones, since rooting bypasses Android’s built-in security rules and causes Google’s Play Integrity API to block access.

This error is primarily caused by rooted devices. However, it can also appear on custom ROMs or uncertified devices that fail Google Play Protect certification. In short, if your device is rooted, modified, or uncertified, ChatGPT will refuse to launch until it passes Play Integrity verification again.

1. Reset the App

Clearing cache and data does not change Google’s integrity verdicts, but it can fix temporary glitches in the app or Play Services. A clean reset forces the app to re-request validation, which may resolve issues caused by corrupted tokens or stale session files.

1. Open your device Settings.
2. Tap on Apps.
   
3. Find and open ChatGPT from the list.
4. Tap Storage > Clear Cache.
   
5. Then tap Clear Data.
   
6. Repeat the same process for Google Play Store and Google Play Services.
   
7. Restart your phone and open ChatGPT again.

2. Switch to Web Version

The web version of ChatGPT is not tied to Google’s Play Integrity API. By using the PWA (Progressive Web App) or browser-based version, you avoid device attestation checks entirely. This provides an app-like experience without the integrity restriction.

1. Optional: Uninstall ChatGPT from your device to avoid confusion between the app and web version.
2. Open your browser (Chrome, Edge, or Firefox).
3. Visit ChatGPT’s official website and sign in.
   
4. Tap on the three dots menu and click Add to Home Screen.
   
5. A pop-up will appear > Click Install.
   

3. Add ChatGPT to Magisk DenyList (Rooted Devices)

If you want to keep root, Magisk provides a DenyList feature that hides root traces from selected apps. This can trick the Play Integrity API into returning a positive result, allowing ChatGPT to run. However, results vary on newer Android versions where hardware-backed attestation is stricter.

1. Open the Magisk app.
2. Go to Settings and enable Zygisk.
   
3. Turn on Enforce DenyList.
4. Reboot your device.
5. Open Magisk again > Go to Configure DenyList.
6. Select ChatGPT from the list and toggle all available options.
   
7. Repeat the same for Google Play Store and Google Play Services.
8. Clear cache and data for these apps in system settings.
   
9. Restart your device to apply changes.