8 Easy Fixes for Paramount Plus Not Working on Fire TV [2024]

Key Takeaways
  • Paramount Plus may not work on Fire TV due to internet issues, app glitches, accumulated cache, outdated app versions, or VPN interference.
  • Fixes include checking the internet connection, restarting Fire TV, checking app server status, clearing app cache and data, reinstalling the app, disabling VPN, and factory resetting Fire TV.
  • If issues persist, contacting support for Amazon Fire TV or Paramount Plus can provide professional assistance.

You’re all set to watch your favorite movie on Paramount Plus using Fire TV when the app starts acting up. But don’t let your popcorn go to waste just yet! By identifying the root cause and determining whether it’s associated with the app or the device, you can quickly go back to enjoying your streaming experience to the fullest.

Paramount Plus Not Working on Fire TV
Paramount Plus Not Working on Fire TV

Why is Paramount Plus Not Working on Fire TV?

Typically, if any streaming service fails to work, it’s either because of poor internet connection or server downtime. This causes interference in accessing the content you wish to stream. However, some other common causes of Paramount Plus failing to work on your Fire TV include:

  • App Glitches: Temporary glitches or bugs within the app can prevent it from working properly.
  • Accumulated Cache: Insufficient space on Fire TV, as a result of cache overload, interferes with the app’s functionality.
  • Outdated App: An out-of-date or corrupted app version of Paramount Plus can lead to several issues such as the app not working.
  • VPN Interference: A VPN may cause interference with the streaming services, hence blocking the app from accessing its servers.

READ MORE: How to Cancel Paramount Plus on Any Device [Easy Guide] ➜

How to Fix Paramount Plus Not Working on Fire TV

Before taking the big step of canceling your Paramount Plus subscription, try some of these fixes instead.

1. Check Internet Connection & Restart Wi-Fi Router

As an internet connection is mandatory for a streaming service to work properly, a weak network connection can give rise to several problems when streaming content such as continuous buffering or the app not working entirely.

To ensure your device is connected to a strong internet connection, check your Wi-Fi speed by visiting fast.com or similar websites. Moreover, a quick fix would be to disconnect the power to your Wi-Fi router and wait for several seconds before plugging it back in.

Fast website
Visit fast.com

2. Restart Your Fire TV

Another method is to unplug your TV from the power outlet. Wait a few minutes and plug it back in. This will refresh your device and eliminate any glitches or errors with the Fire TV that may be causing Paramount Plus to not work.

Paramount Plus Not Working on Fire TV
Unplug Fire TV from the wall outlet

READ MORE: How to Fix the Paramount Plus Error Code 3205 ➜

3. Check Paramount Plus App Server Status

To determine whether the issue is on your end or not, head over to any server status website, such as Downdetector, and check if the Paramount Plus servers are experiencing a downtime, typically associated with server failure or maintenance. Either way, the only option you have is to wait it out until the server is back up again and running effectively.

Downdetector website
Search for “Paramount Plus” on Downdetector

4. Clear the Paramount Plus App Cache and Data

Still experiencing this issue? Consider freeing up some space on your Fire TV by deleting the accumulated cache and data of Paramount Plus. Doing so will allow Paramount Plus to run more smoothly and effectively as all the corrupted app cache will be removed, therefore fixing any issue related to it.

  1. Head over to Settings from your Fire TV and choose Applications.
  2. From the Managed Installed Applications section, find and select Paramount Plus.
Paramount Plus Application
Select “Paramount Plus”
  1. Choose the Clear Cache option.
Clear cache of Paramount Plus
Select “Clear cache”
  1. Afterward, select Clear Data.

READ MORE: How to Clear Cache for One Site? ➜

5. Reinstall Paramount Plus App

If the problem persists, it’s likely associated with the specific app version you’re running. An easy solution would be to uninstall the app and reinstall it again. This will help you get rid of any minor bugs or corrupted files causing the app to malfunction and provide you with the latest app version.

  1. Go to Settings from the home screen of your Fire TV device.
  2. Then, select Applications.
Applications on Fire TV
Choose “Applications”
  1. After that select the Manage Installed Applications option.
Manage Installed Applications on Fire TV
Select “Manage Installed Applications”
  1. Locate Paramount Plus from the list and press the Select button.
  2. Then, choose the Uninstall option and confirm the action.
  3. To reinstall the app, head back to the home screen and go to Applications.
  4. Scroll down and select Get More Apps.
  5. From your App Library, choose Not installed.
Paramount Plus Not Working on Fire TV
Go to “Not installed”
  1. Look for Paramount Plus and select the Download option to get it back on your Fire TV.

6. Disable VPN

While VPNs can quite effectively enable access to restricted apps or services in your location, some streaming services are wary of this fact and hence block such actions. So if you’re currently using a VPN, try turning it off to see if Paramount Plus starts working on your device.

  1. Launch the VPN app on your Fire TV by using the remote control.
  2. Locate the Off switch or toggle and select it to disable your VPN.

READ MORE: What is the Difference Between a Proxy and VPN? ➜

hide.me VPN on Fire TV | Amazon

7. Factory Reset Fire TV

As a last resort, you can reset your Fire TV to its default settings by performing factory reset. This solution will erase all data, including bugs and incorrect settings that might be responsible for Paramount Plus to not work. Retrieve any expandable storage beforehand.

  1. On the remote, press and hold the Back button and the Right Navigation button at the same time for several seconds.
Amazon Fire TV remote
Press and hold the Back and Right Navigation buttons simultaneously
  1. Select the Reset option from the screen to confirm the action.

8. Contact Support

If nothing else works and you feel as if the issue is beyond what you can fix, you can always count on the support lines of either Amazon Fire TV or Paramount Plus. These streaming services and apps have professional support ready whenever required and will assist you through whatever issue you may be facing.

Paramount Plus support
Visit support.paramountplus.com

READ MORE: How to Fix the Paramount Plus Error Code 3205 ➜

Conclusion

Knowing all the workarounds of Paramount Plus not working on your Fire TV, you can easily detect the issue and say goodbye to any interference. So sit back and relax while binge watching your favorite series or plan a movie night with friends and families.

Paramount Plus Not working on Fire TV

Why can’t I find Paramount Plus on my TV?

Since not all smart TVs support the Paramount app, it’s best to ensure that your TV model and its software are compatible and running the latest software version. If you still can’t find Paramount Plus on your TV, check whether the service is available in your region as there may be geographical restrictions.

How much does Paramount Plus cost?

Paramount Plus offers two main subscription plans to users i.e., the Essential Plan, which costs around $5.99 per month, and another plan that includes Paramount Plus with SHOWTIME, available for about $11.99 per month. Both plans also offer the option for annual subscription.

How do I cancel my Paramount Plus subscription?

To cancel your subscription, head over to the Paramount Plus website and log into your account. Select your profile icon from the top-right corner and click on Account. Finally, scroll down to locate Cancel Subscription. After cancellation of your Paramount Plus subscription, you’ll still have access to the service till the end of your billing month.

ABOUT THE AUTHOR

Kamil Anwar


Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.