How to Fix the “NVIDIA Installer Cannot Continue” Error on Windows

The “NVIDIA Installer Cannot Continue” error stops the driver installation because it can’t find the required hardware. This usually happens if the drivers don’t match your system, often due to incorrect driver selection or an outdated Windows version. The main reason is often hardware incompatibility or disabled NVIDIA graphics in Device Manager.

Nvidia driver cannot continue
Nvidia Driver Cannot Continue

Other causes can include missing Windows updates or interference from antivirus programs.

In this article, we will talk about different solutions to solve this error.

1. Install the Drivers Provided by Your Manufacturer

This issue can happen if you use drivers not made for your hardware. Installing drivers from your system’s manufacturer means they’re made for your device, offering better hardware compatibility. These drivers are adjusted to work well with your system’s parts, providing smoother performance and fewer conflicts than general drivers. By using these manufacturer-provided drivers, you ensure more reliable installation and better system stability.

  1. Find your laptop’s model number.
  2. Press the Windows key + R together.
  3. Type “dxdiag” into the Run window.
    Run Program with DxDiag Command
    Opening DxDiag Windows
  4. Wait for the program to open.
  5. Note the “System Model” under the General tab.
    DxDiag's General Tab
    Checking Laptop’s System Model
  6. Search this model number online and include ‘Drivers’ in the search.
    Opening Official Support Page of Laptop
    Opening Official Support Page of Laptop

    Make sure to visit the official website and avoid untrustworthy sites.

    Note: This process varies by manufacturer. The aim is to find the drivers from your manufacturer’s support page. If you have trouble, post your model number in the comments, and a technician will help you.

  7. Find the “Drivers” section on the support page.
  8. If needed, select your operating system and download the official graphics driver.
    Selecting Operating System Before Downloading Official Drivers
    Selecting Operating System
  9. Install the downloaded driver and restart your computer.
    Downloading Graphics Driver from Product Page
    Downloading Graphics Driver from Product Page

2. Update the Driver Through Device Manager

Updating the driver through Device Manager lets Windows install the right driver for your NVIDIA graphics card, ensuring compatibility and resolving issues when automatic installs fail or the driver is disabled.

  1. Go to the Nvidia website, select your graphics card, and download the driver.
  2. Wait for the download to finish.
  3. Right-click the setup file and choose Extract to “<Path>\<Driver Name>”.
    Extracting Nvidia Driver
    Extracting Nvidia Driver
  4. Right-click the Start Menu.
  5. Select Device Manager.
    Opening Device Manager From Start Menu
    Opening Device Manager From Start Menu
  6. Expand Display Adapters.
  7. Right-click on the Microsoft Display Adapter and choose Update Driver.
    Updating Driver Via Device Manager
    Updating Driver Via Device Manager
  8. Choose Browse My Computer For Drivers.
  9. Click Browse.
    Browsing For Driver
    Browsing For Driver
  10. Go to the folder where the driver was extracted.
  11. Choose the extracted driver folder and click Next to start the installation.
    Selecting Extracted Driver Folder
    Selecting Extracted Driver Folder

3. Replace Device IDs in the INF File

Updating Device IDs in the INF file ensures the system recognizes your hardware during installation. If your graphics card’s ID is missing or incorrect, the installer won’t detect your GPU. Correcting this makes sure the NVIDIA installer can complete the installation.

  1. Download the driver from the official Nvidia website.
    Downloading Driver For Windows
    Downloading Driver For Windows
  2. Double-click the installer setup and press OK to extract the driver.
    Installing Graphics Driver
    Installing Graphics Driver
  3. Navigate to the installation directory or use the default:
    C:\NVIDIA\DisplayDriver\****\Win10_64\International\Display.Driver

    Note: Adjust the path for your driver and Windows version.

  4. Find the INF file matching your manufacturer:
    INF Files According to Manufacturers:
    Acer = nvaci.inf
    Asus = nvami.inf
    Apple = nvaoi.inf
    Compal = nvcti.inf
    Clevo = nvcvi.inf
    Dell = nvdmi.inf
    Fujitsu = nvfmi.inf
    HP = nvbli.inf or nvhmi.inf
    LG = nvloi.inf
    Lenovo = nvlti.inf
    MSI = nvmii.inf
    NEC = nvmii.inf
    Sony = nvszci.inf
    Toshiba Qosmio = nvtdi.inf
    Toshiba = nvtsi.inf
  5. Right-click the INF file and choose Open With…
  6. Select Notepad and press Open.
    Opening INF File With Notepad
    Opening INF File With Notepad
  7. Scroll to the NVIDIA_Devices section, e.g., [NVIDIA_Devices.NTamd64.10.0…14310].
    Finding Nvidia Devices Section
    Finding Nvidia Devices Section
  8. Add a new line at the end of the second row of the first line and press Enter.
  9. Copy the first line’s content and paste it into the new line.
    Creating A New Line For the Nvidia GPU Code In The INF File
    Creating A New Line For the Nvidia GPU Code In The INF File
  10. Open Device Manager from the Start Menu.
    Opening Device Manager
    Opening Device Manager
  11. Expand Display Adapters.
  12. Right-click on Microsoft Display Adapter and select Properties.
    Opening Driver Properties
    Opening Driver Properties
  13. Go to the Details tab.
  14. Select Hardware Ids in the Property drop-down menu.
  15. Copy the second hardware ID by right-clicking on it.
    Copying Hardware Ids For Microsoft Display Adapter
    Copying Hardware Ids For Microsoft Display Adapter
  16. Paste the copied ID into the second row of the new line in Notepad.
    Pasting Copied Hardware Id In The INF File
    Pasting Copied Hardware Id In The INF File
  17. Replace the placeholder code with the GPU ID number.
    Copying GPU ID Number
    Copying GPU ID Number
  18. Update the new line’s section number to 363.
    Changing Section Number
    Changing Section Number
  19. Scroll to the [Strings] section.
    Copying Modified GPU Id
    Copying Modified GPU Id
  20. Create a new line at the end of [Strings] and paste the modified GPU code.
  21. Enter your GPU’s name as seen in previous entries.
    Pasting GPU Id With The Graphics Card Name
    Pasting GPU Id With The Graphics Card Name
  22. Press Ctrl + S to save or select File and then Save.
    Saving Changes In INF File
    Saving Changes In INF File
  23. Run the setup file in the INF directory to install the driver.
    Running Driver Setup
    Running Driver Setup

4. Rename NVIDIA Graphics Folder

Renaming the NVIDIA folder forces the installer to make a new directory during the next installation. Old, incomplete files in the NVIDIA folder can cause issues, so changing the name stops the installer from using these faulty files, helping to fix errors.

  1. Open File Explorer and go to the system drive.
  2. Navigate to Program Files, right-click NVIDIA Corporation, and choose Rename.
    Renaming Nvidia Folder
    Renaming Nvidia Folder
  3. Rename the folder to something easily associated with Nvidia.
  4. Run the driver setup again to check if the error is resolved.

5. Perform a Complete Reinstall of Nvidia Software and Driver

If none of the solutions work, fully reinstalling NVIDIA software and drivers can help. This clears any corrupted files, allowing a fresh installation with correct drivers, reducing conflicts.

  1. Download the Display Driver Uninstaller.
    Click to Extract DDU Folder
    Click to Extract DDU Folder
  2. Right-click the ZIP file, choose Extract Here, and follow the DDU instructions for best results.
  3. Open the extracted folder and run Display Driver Uninstaller.exe.
  4. If prompted, click Extract.
    Extracting DDU Application
    Extracting DDU Application
  5. Run DDU and follow its optional Safe Mode recommendation for cleaner removal.
  6. Select your Device Type (GPU) and Device (your graphics card) in DDU.
  7. Choose Clean & Restart or Clean and Do Not Restart.
    Clean Uninstallation Of Graphics Driver
    Clean Uninstallation Of Graphics Driver
  8. Visit your graphics card manufacturer’s website and download the latest driver.
    Downloading Latest Graphics Driver For Windows
    Downloading Latest Graphics Driver For Windows

    Note: Laptop users should download their drivers from the laptop manufacturer’s website to ensure compatibility.

If all the methods outlined above still do not resolve the error, consider performing a system restore to revert your computer to a prior working state, or reset your Windows while retaining your personal data. Afterwards, download and install the driver from the Nvidia official website again.

ABOUT THE AUTHOR

Hamza Mohammad Anwar


Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.

Comments

26
    KN
    Kevin Nkunga Jan 4, 2018

    I do not have the driver when I open up device manager

    DR
    Diego Rios Jan 9, 2019

    Thanks so much!!! I tried downloading Geforce experience and it wouldn’t work from there. I tried downloading the driver from nvidia, still no luck. After trying method number 1 it worked! Thank you!

    JA
    JasEido May 9, 2019

    I don’t see the display drivers section on mine. I used to see it before when I was first setting up my new gpu but now the section’s missing.

      SW
      Shane Warren Author May 16, 2019

      If you are referring to the Display Drivers section inside “Manage” it is sometimes not shown if the drivers are not installed for the GPU.
      We would recommend you to download “Geforce Experience” for Nvidia Cards and “AMD Catalyst” for AMD Cards as they will automatically detect and install the latest drivers for your computer.
      Also, you can try and install the display drivers through the “DRP (DriversPack Solution)” Application which autodetects the hardware on your PC and installs the relevant drivers. Alse, it is free to use but installs a bunch of bloatware on your PC which is a problem but that can easily be uninstalled later.

      Reply
        JA
        JasEido Jul 17, 2019

        Sorry for the late reply but deleting all the Nvidia stuff and reinstalling them did the job! Thanks for replying!

    HG
    Hussein Gadirly Jul 12, 2019

    Following the first suggested method, I uninstalled the device from the system and it obviously disappeared, so how am I supposed to click on it again if it doesn’t exist?

      KA
      K. Arrows Author Jul 12, 2019

      Reboot the device, it should re-appear.

    AI
    Ars Ik Jul 17, 2019

    manually delete every nvidia software and then install. Work for me

    Reply
    SW
    Shane Warren Author Sep 5, 2019

    Please state the nature of your problem in a detailed response.

    SW
    Shane Warren Author Oct 6, 2019

    If you cant see Nvidia during Method one that means that the drivers haven’t been installed, try to download and install a different version of the drivers after trying the rest of the methods.

    SW
    Shane Warren Author Oct 10, 2019

    It might be a hardware issue since you already sent it in for service, is the GPU not detected during a manual install aswell? I have also taken a look at your specs in your other comment. Let us start the troubleshooting process, is the GPU detected in the manual install?

      DA
      Darrow Au Andromedus Oct 12, 2019

      First off, thank you for the response and for taking time out of your days to help.

      To answer your question, no it doesn’t detect the Nvidia GPU at all with a manual install.

      (Bit of Context) Before I sent it to have the Hard Drive and battery replaced, it was detecting the Nvidia GPU and was working fine, ie, it would use the Intel UHD for everything unless I did something gpu intensive which it would switch over to the Nvidia. I also had the Nvidia control panel and everything working as well as it should. Another thing to note is that I HARDLY used it. BUT I waited about six months and a few OS updates later to start trying to get the PC to detect the Nvidia GPU again. (maybe should have done it ASAP I got my laptop back) I here sometimes the versions need to be very very specific to detect and work.

      Anyways, TL;DR. No detection manually. Not in the Device Manager either, it only shows the UHD. I also tried installing the ‘legacy hardware’ and even in that it doesn’t show the Nvidia gpu.

      I wonder if I should open up the bottom and see if the chip is in there first? As far as I know, Dell employees took it out because I took the Nvidia sticker off the laptop, the one right next to the intel cpu sticker…. (hopefully not… but who knows.)

      In the meantime, I’ll write down a list of things I did (succinctly this time) so I have a reference to answer your questions conveniently. Thanks for the help Shane

        SW
        Shane Warren Author Oct 13, 2019

        It is my pleasure to help you, First of all, the card should be detected in either Geforce Experience or in the device manager.
        The last thing that you can do before sending the laptop in for service is to do a fresh install of Windows and check if it helps your case.
        I would recommend to temporarily just shift to Windows 7 just to check if you are facing a Hardware issue or a Software one.
        This way, if the laptop doesn’t detect the card in another version of Windows, we can be sure that it is due to a hardware issue.
        Secondly, i highly recommend you not to open up the laptop by yourself unless you have the appropriate equipment and the right amount of knowledge with computer hardware. Also, it might void any chances of you getting a free fix from the company.
        Taking it in for service is the best thing you can do if you deduce it to be a hardware issue but if you do decide to open it, check for any thing that might seem out of place. Check for a disconnected cable or any loose connection.

        Reply
          DA
          Darrow Au Andromedus Oct 13, 2019

          Hey thanks very much for the response. ATM I don’t have my hard drive backed up (and I have well over a 1 Terabyte of data w/ all my music production etc. That being said, I may have to wait a few weeks until I backup the info etc and have the cash to do what I need to do.

          Neither Geforce Experience or the Device Manager (even after checking Legacy Hardware also) detect it.

          Unfortunately the last thing I want to do is the fresh install or switch back to 7 since this Laptop is my lifeline atm.

          You brought up a fantastic point about voiding the warranty. I don’t need any more issues like that, can’t afford them. So if anything you saved me there. I’m pretty tech savvy and Dell isn’t exactly Apple, Dell’s got basic screws etc but you’re right about doing that, so thanks.

          TL;DR I’ll have to wait until I can back up my info before any of this I suppose. Thanks for help thus far.

          DA
          Darrow Au Andromedus Oct 13, 2019

          Yeah

    GB
    Garrett Reece Brewer Mar 22, 2020

    I downloaded the drivers from geforce experience and then I uninstalled the driver, now the screen monitor doesn’t show anything and I don’t know how to get my graphics card to display through the monitor. How do I reverse this so my graphics card will work again?

      SW
      Shane Warren Author Mar 24, 2020

      Have you restarted the system? is the monitor not displaying anything?

    PS
    Panos Stratis Apr 4, 2020

    Same for me..

      SW
      Shane Warren Author Apr 10, 2020

      Use DDU to completely remove any traces of the driver and then reinstall by downloading directly from the website.

      Reply
        DA
        Daniel Araiza May 8, 2020

        THIS SAVED ME!!!!!!
        DDU WORKED!
        FINALLY!

    SA
    Shakthi Adithya Jun 13, 2022

    how can i dwnload the correct version for my system?
    i tried many versions of drivers but it shows imcompatible for my system….
    pls help…

      MZ
      Muhammad Zubyan Author Jun 14, 2022

      Do you have a laptop? If yes, then make sure you have downloaded the drivers provided on the product page of your laptop. Don’t download drivers from the NVidia website as it can cause issues. If you have a computer kindly let me know your GPU model number.

      Reply
    HE
    Help Aug 1, 2022

    I don’t have the drivers in device manager

      MZ
      Muhammad Zubyan Author Aug 1, 2022

      Okay, then you have to Install the drivers first. Are you on PC or Laptop?

        FC
        Flux Cup Oct 26, 2022

        I am using Laptop but didn’t work using DDU or any other option above, so what should i do?

          MZ
          Muhammad Zubyan Author Oct 27, 2022

          Please let me know exact model number of your laptop.