How to Fix Error H7053-1807 in Netflix?

Muhammad ZubyanPublished on February 1, 2025
Zubyan is a certified PCHP and Google IT Support Professional.

Netflix Error H7053-1807 on Windows often stems from issues with your browser, the Netflix app, or its underlying dependencies like Microsoft Edge. Since the Netflix desktop app relies on Microsoft Edge’s web engine (EdgeHTML), problems with Edge or its services can cause the app to malfunction. Don’t worry—let’s walk through the steps to fix this together.

1. Clear Netflix Cookies and Cache

Corrupted cookies or cached data can prevent Netflix to load properly. Because the Netflix app uses Edge’s framework, clearing your browser cache often resolves the issue.

  1. Open your browser (e.g., Chrome, Firefox, or Edge).
  2. Navigate to the browser’s Settings and select Privacy and Security.
  3. Click Clear browsing data and check both boxes: Cookies and other site data and Cached images and files.
  4. Set the time range to All time to ensure everything is cleared.
  5. Click Clear data to finish.

Restart your browser, log back into Netflix, and check if the error is resolved. This simple fix works for most users!

2. Update or Reinstall Microsoft Edge

The Netflix app depends on Microsoft Edge’s technology (EdgeHTML) to function. If Edge is outdated, uninstalled, or glitching, you’ll see errors like H7053-1807.

  1. Open Microsoft Edge. If it works normally, skip to step 3. If not:
  2. Visit the Microsoft Edge download page. ⇛ Download and install the latest version.
  3. Click the three-dot menu (top-right) in Edge. ⇛ Go to Settings → About Microsoft Edge to trigger updates.
  4. Disable ad-blockers, VPNs, or antivirus tools in Edge temporarily.

3. Install or Repair Edge WebView2 Runtime

The Netflix app uses the Edge WebView2 Runtime to display web content. If it’s missing or damaged, Netflix will not load.

  1. Visit the Microsoft Edge WebView2 Runtime page.
  2. Download and run the installer to repair or install WebView2.

4. Reset or Reinstall the Netflix App

If the error persists, resetting or reinstalling the Netflix app often does the trick:

  1. Press Windows + I to open Settings.
  2. Go to Apps → Installed Apps and find Netflix.
  3. Click Advanced options → Reset.
  4. If resetting fails: ⇛ Uninstall Netflix. ⇛ Reinstall it from the Microsoft Store.

5. Enable Essential Microsoft Edge Services

Netflix relies on background Edge services to work properly. If these are disabled, here’s how to enable them:

  1. Press Windows + R, type services.msc, and hit Enter.
  2. Locate these critical services: ⇛ Microsoft Edge Update Service (edgeupdate) ⇛ Microsoft Edge Elevation Service
These services keep Edge updated and support apps like Netflix. If they’re turned off, Netflix won’t work correctly.
  1. Right-click Microsoft Edge Update Service → Properties.
  2. Set Startup type to Automatic and click Apply.
  3. Repeat for Microsoft Edge Elevation Service.
Muhammad ZubyanPublished on February 1, 2025
Zubyan is a certified PCHP and Google IT Support Professional.
ABOUT THE AUTHOR
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Muhammad Zubyan


Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.