FIX: Microsoft Store Error Code 0x80242020 on Windows

Recently, several users reported that the Microsoft Store displays error code 0x80242020 when their attempt to install an application from the Microsoft Store fails. 

We had a look into the issue and discovered that it can be caused by a number of reasons including the following:

  • Generic inconsistency – It’s possible you’re experiencing the error at hand due to a generic problem in your system, which can be easily fixed by running the Windows Store Troubleshooter.
  • Corrupt Windows Store installation – Windows may have an outdated version of the Windows Store, resulting in a corrupt installation. To resolve this, use Powershell to reinstall Windows Store. 
  • Corrupted store cache – Caches in your Windows Store may contain corrupted files that affect the way your store connects to the server. If this situation occurs, you can either manually delete the Windows Store cache or use WSReset.exe to fix the problem.

Now that you are aware of all the potential scenarios that could lead to the error code 0x80242020, let us take a look at the various methods other affected users have used to repair this issue:

Download from Xbox App

One method that helped several users skip the error code 0x80242020 was downloading Minecraft using the Xbox application, and we suggest you give it a try. If that does not work for any reason, jump to the next method below.

Repair and Update the Microsoft Store App

An independent advisor on the Microsoft forum suggested this method, and so far it has worked for most users affected by the issue at hand.

First, we will install pending Windows updates and reset the Microsoft Store and Minecraft launcher. Then we will clear the cache and update the Microsoft Store application.

Here is all that you need to do:

1. Install Pending Updates

In most cases, it is an outdated operating system component that causes issues like the one at hand, which is why installing pending updates is the first step to solving the issue.

The latest updates are packed with new features and bug fixes so should help you fix the error code 0x80242020 in no time.

Follow these steps to install the pending updates on your PC:

  1. Launch Windows Settings by pressing Windows + I keys simultaneously. 
  2. Click on Updates & Security from the context menu available on your screen.
    error code 0x80242020
    Update Windows & Security
  3. Select Windows Update from the left panel and then click on Check for updates in the right pane.
    error code 0x80242020
    Check for updates
  4. If the system shows any pending updates that need to be installed, install them one by one. 
  5. Once done, restart your PC and check if the issue is resolved. 

If the error code 0x80242020 persists, proceed with the next method below.

2. Log Out of Xbox and Microsoft Store 

Once you have installed the pending updates successfully, launch your Xbox application and Microsoft Store, and sign out of both of them. Here is how you can sign out of the Microsoft Store:

  1. Launch Microsoft Store and click on your user icon in the top-right corner of the window.
  2. Click on Sign out in the context menu.
    sign-out-microsoft-store
    Sign out of microsoft store
  3. After signing out successfully, restart your computer.
  4. Once done, launch your Xbox application sign out of it.

3. Terminate, Restore, and Reset Microsoft Store App and Launcher

The next thing that you need to do is terminate, restore, and reset the Microsoft Store and Launcher to fix the issues that might be causing the error code 0x80242020.

Here is what you need to do:

  1. Type Settings in the search area of your taskbar and hit Open.
  2. In the Settings window, click on Apps.
    error code 0x80242020
    Windows Settings Apps
  3. Select Apps & features from the left pane and locate Microsoft Store on the right side of the window.
    error code 0x80242020
    Apps & Features
  4. Click on it, and click on Advanced options.
    advanced-options-microsoft-store
    Microsoft store advanced options
  5. In the next window, click Terminate.
    terminate-microsoft-store
    Terminating Microsoft store
  6. Then, click on the Repair button and wait for the process to complete.
  7. Finally, hit the Reset button and wait for the procedure to complete.
    repair-reset-microsoft-store
    Reset and then repair Microsoft store
  8. Repeat the same steps for the Minecraft launcher.

4. Clear Microsoft Store Cache

The cache files your computer keeps are temporary files that it downloads and stores to save it time in the future. In this method, we will remove the cached files of the Microsoft Store. 

  1. Right-click Windows and open Run.
  2. Now type the following in the text field of the dialog box and hit Enter (click Yes, if UAC prompt received):

    wsreset.exe
    wsreset-microsoft-store
    Microsoft store reset.exe
  3. Once done, move towards the next step to fix the error code 0x80242020.

5. Update Microsoft Store

In the final method of resolving the error code 0x80242020, we will install the updates available within the Microsoft Store. Follow the steps mentioned below to do so:

  1. Launch Microsoft Store and sign in.
  2. Click on the Library icon located in the left corner of the window.
    error code 0x80242020
    Microsoft store library
  3. Click on the Get updates button and download all the updates available.
    microsoft-store-get-updates
    Microsoft store get updates
  4. Finally, restart your PC and check if the issue is resolved.

Reinstall Xbox App & Microsoft Store

Another potential fix for error code 0x80242020 is reinstalling the Xbox application and Microsoft Store to eliminate any bugs or corruption errors that might be causing the issue. 

In this method, we will download a fresh installation of both the Microsoft Store and Xbox applications. Follow the steps mentioned below to do so:

  1. Type Powershell in the search area of the taskbar and hit Run as administrator.
  2. Inside the elevated Powershell window, type the following command and press the Enter key:

    Get-AppxPackage Microsoft.XboxApp | Remove-AppxPackage
    error code 0x80242020
    Open Powershell and enter the command
  3.  Wait until the process is finished.
  4. Then, close the Powershell window and restart your PC.
  5. Upon reboot, launch elevated Powershell and this time, execute the following command.

    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    windows-store-command
    Add the command to Powershell
  1. Now login to both the applications and check if the error code 0x80242020 is resolved.
Zainab Falak
Zainab is a self-motivated information technology professional, with a thorough knowledge of all facets pertaining to network infrastructure design, implementation, and administration.

Expert Tip

FIX: Microsoft Store Error Code 0x80242020 on Windows

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

Download Now

I'm not interested