FIX: Microsoft Store Error Code 0x800B010FI

Recently, several users reported that their Microsoft Store app displays the error code 0x800B010FI whenever they attempt to install any app through it. We had a look into the issue and discovered that it can be caused by a number of reasons including a generic corruption error, antivirus interference, and corrupt cached files. 

Listed below are several effective troubleshooting methods that will help you resolve the issue in no time. 

Run Windows Store Troubleshooter

Running the Windows Store troubleshooter should be your first step after experiencing trouble with the Microsoft Store. This built-in utility is designed to automatically scan and fix any issues that may prevent Windows Store and applications related to it from working properly.

Here is how you can run the Windows Store troubleshooter on Windows 10 to fix the error code 0x800B010FI:

  1. Press Windows + I keys simultaneously on your keyboard to launch Windows Settings.
  2. In the Settings window, select Update & Security.

    Open Update & Security
  3. Now click on Troubleshooter in the left pane and click on Additional troubleshooters in the right pane.

    Open Additional Troubleshooters
  4. Next, select the Windows Store Apps option and hit the Run the troubleshooter button.

    Running the Windows Store Apps Troubleshooter

Run SFC and DISM Commands

If the Windows Store troubleshooter failed to fix the error code 0x800B010FI, then you can also try running the SFC and DISM commands. Both are built-in utilities to resolve errors like the one at hand. 

Most cases of file corruption can be resolved by running the SFC and DISM utilities, which is why we encourage you to give it a shot. Hopefully, it will resolve the issue in no time.

Reset the Windows Store Cache

There is a tendency for the cached files of applications to become corrupt over time, which can lead to issues like the one you are experiencing. This is why we recommend trying resetting the Windows Store cache and checking if doing so fixes the issue. 

  1. Type cmd in the search bar and click on Run as administrator to launch Command Prompt with administrative privileges. 
  2. In the Command Prompt window, type the command mentioned below and hit Enter.

    wsreset.exe
    Running a wsreset operation from CMD
  1. Once the command is executed, check if the error code 0x800B010FI is resolved.

Temporarily Disable Antivirus

Several third-party antivirus programs can interfere with the normal functioning of the operating system. These are merely false alarms, and simply disabling the antivirus program can help you get your Microsoft Store up and running again.

To proceed, follow our step-by-step guide on how to disable antivirus temporarily. You can enable the program back once the issue is resolved. 

Reset Windows Store 

Additionally, you might be experiencing error code 0x800B010FI when trying to access the Microsoft Store because it has been infected by a corruption error or a bug. In this case, resetting the Windows Store might do the trick for you.

If you reset Microsoft Store, all of its cache files will be deleted, and it will reinstall itself. Doing so will also remove the app’s data on your device including your sign-in details.

Follow these steps to reset the Windows Store:

  1. Press Windows + I keys simultaneously on your keyboard to open Windows Settings.
  2. In the Settings window, select Apps.
  3. Now choose Apps and features from the left pane.
  4. Locate Microsoft Store in the right pane and click on it. Choose Advanced options from there.

    Open Advanced Options of Microsoft Store in Apps & Features
  5. On the Advanced settings screen, scroll down and click the Reset button as shown below.

    Reset or Repairing the Microsoft Store
  6. Restart your PC after you have done this to see if that resolves the issue for you.

Update Microsoft Store

You may be experiencing the error code 0x800B010FI because your Microsoft Store is out-of-date since you have not installed the recent updates in a while. If this scenario is applicable, update your Microsoft Store by following the steps mentioned below:

  1. Launch Microsoft Store and click on the three dots in the top right corner. Select Downloads and updates from there. 

    Opening the Downloads and Update tab
  2. Now click on Get updates. Upon doing so, if an official Microsoft Store exists, it will begin downloading immediately.

    Installing every Microsoft Store update

Create a New Administrator Account

Sometimes, a bug or error within the user account prevents a user from using a certain program, such as the Windows Store. In this case, creating a new administrator account and then using it to access the Windows Store can fix the error code 0x800B010FI.

  1. Press Windows + I keys simultaneously on your keyboard to launch Windows Settings.
  2. Select Accounts in the Settings window.
  3. From the left pane, select Family & others. Then, click on Add someone else to this PC in the right pane.

    Add Someone Else to This PC
  4. Choose the I don’t have this person’s sign-in information option in the pop-up window.
  5. Now select the option Add a user without Microsoft. Windows will prompt you to make a new Microsoft account. Add your details in the next window and hit Next to proceed.
  6. After clicking Next, you will be taken back to the Accounts screen and you will now be able to see the new account. Whenever an account is created, it is automatically set up as a limited/standard account. To change the account type, click on the new account you just created and hit the Change account type option.

    error code 0x800B010FI
    Change the type of your user account
  7. Then change the account type from Standard User to Administrator in the pop-up window and click OK to save the changes.

    Switch to an administrator account

     

Zainab Falak
Zainab is a self-motivated information technology professional, with a thorough knowledge of all facets pertaining to network infrastructure design, implementation, and administration.

Expert Tip

FIX: Microsoft Store Error Code 0x800B010FI

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